{"id":1595529,"url":"https://alion.io/job/omnicom-account-supervisor-11","title":"Account Supervisor","company":{"id":720301,"name":"Omnicom","domain":"omc.com","url":"https://alion.io/company/omnicom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":80,"ghost_share":0,"stale_share":0.913,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":135000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5578},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-17T04:25:28Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Agency:\nOmnicom Precision MarketingJob Function:\nAccount Management and GrowthJob Subfunction:\nAccount ManagementJob Description:\nAbout the job\nRAPP is looking for an Account Supervisor (Field Ops) to join our award-winning Account Leadership team.\nWho We Are\n We are RAPP - world leaders in activating growth with precision and empathy at scale.\nAs a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. \nWe foster an inclusive workplace that emphasizes personal well-being.\nHow We Do It\n At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. \nOur data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we’re able to activate authentic customer connections for our clients. \nPart of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets\nYour Role\n The Dealer Marketing Services Representative manages specified OEM automotive clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The dealer marketing services representative is the face of the brand by conducting daily in-person marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, co-op eligibility etc.\nYour role will require up to 50% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership - you are considered the marketing expert in the assigned area.\nExpect to work with one of the hottest and most respected automotive brands and dealer bodies in the world.\nYour Responsibilities\n\nBuilds and maintains positive relationships with new and existing dealer clients\nConducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, strategy, programs and platforms\nMonitors all advertising compliance for dealer sin assigned territory\nSupports annual business planning in conjunction with Area personnel\nReviews quarterly dealer marketing plans; providing recommendations on optimization based on performance\nPartners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.\nUnderstands and drives key performance indicator (KPI) improvement\nExamines client performance (reporting, direct observation, ) to identify areas of opportunity for improvement within the fixed operations\nProactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel\nEffectively communicates OEM program’s value proposition and aligns it with the dealers’ goals\nStrategizes overall marketing performance and solutions\nIdentifies and recommends program changes and marketing strategies\nMaintains ongoing communication with different levels of dealership management at assigned dealership locations\nManages the retention, product penetration, and growth of assigned dealerships\nMaintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams\nManages all customer issues and conflict resolution\nAchieves assigned engagement, utilization and performance targets\nWrites and distributes contact reports each day to each dealership and OEM field office personnel\nReceives and submits account updates, enhancements, and recommended changes\nMaintains dealer contacts and business activity in required logs on a regular basis\nShares results-oriented OEM marketing solutions, effectiveness, and challenges\nSuccessful completion of required training program and assessments\nOther duties as assigned\nRequirements\n\nBachelor’s Degree in Business (automotive or marketing preferred) or equivalent workexperience\nQualified candidates should have 5+ years of automotive / marketing experience with a Digital Advertising focus\nDemonstrated experience working with Dealer Principals & General Management personnel\nStrong preference for premium luxury segment experience\nAbility to drive and/or fly to assigned dealership locations, spend up to 50% of overnights in hotels, and maintain valid driver’s license\nTo perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:\nAbility to develop relationships with key decision-makers\nBuild relationships with both internal and external customers\nIdentify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner\nDevelop strategies, action plans, and metrics to monitor results\nEffectively communicate ideas, challenges, and solutions\nCommunicate and give presentations in front of groups\nEffectively convey processes and training\nListen to others and appropriately act on information provided\nMulti-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines\nWork autonomously with minimal supervision and under continual deadline pressure\nWork effectively in both a team and individual setting\nWork effectively in a fast-paced organization\nUse a variety of computer programs to track results (Salesforce CRM, Word, Excel, Email, Internet, etc.)\nMust be able to travel up to 50% of the time\nTarget Markets: ATL/Southeast and South Florida \nOur Hybrid Work Model\n RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.\nRAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visitwww.omnicombenefits.com.\n“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”\nNOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.\n\n $90k(min)- $99k(mid)- $108k(max)\nOmnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.\nOmnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.\nLink to Recruitment Privacy Notice: https://www.omc.com/privacy-notice\nFor US Job Seekers:\nIt is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. 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