{"id":1365719,"url":"https://alion.io/job/omnicom-client-solutions-lead-ai-transformation-2","title":"Client Solutions Lead, AI Transformation","company":{"id":720301,"name":"Omnicom","domain":"omc.com","url":"https://alion.io/company/omnicom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":79,"ghost_share":0,"stale_share":0.949,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-20T05:45:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jersey City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Airtable","optional":false},{"name":"Jira","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-20T18:51:45Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Agency:\nOmniJob Function:\nConsultingJob Subfunction:\nBusiness and Change ConsultingJob Description:\nAboutUs\nOmni is our industry-leading, AI-powered Intelligence Platform. By uniting data, creativity and technology across our workflows and capabilities, we can deliver more, better, and faster than ever before.Built on the world's largest data layer, we enable agencies to create next-generation marketing and sales plans with unparalleled intelligence. With global teams across the Americas, Europe, and APAC, we offer meaningful work, growth opportunities, and the support to excel.\nThe Opportunity\nAs the Senior Project Manager: AI Transformation, you will lead the charge in delivering AI-centric business process transformation across our client and agency teams. You will act as the vital bridge between emerging agentic technologies and day-to-day agency workflows-partnering with teams to seamlessly integrate AI tools, set operational expectations, manage User Acceptance Testing (UAT), and accelerate adoption. Reporting into the central AI Transformation team, you will hold direct accountability for adoption rates, process efficiencies, and outcomes-based integration results.\nKey Responsibilities\nServe as the primary voice of the user (client teams) within the AI Transformation team, aligning central product capabilities directly to agencyteamuse cases and client deliverables.\n\nAggregate and synthesize client feedback to derive actionable user insights that directly influence future product and feature roadmap development.\n\nLead end-to-end rollouts of new AI-driven experiences and UAT phases, working cross-functionally toidentifyworkflow bottlenecks andoptimizeexisting processes.\n\nEnforce rigid governance and compliance protocolsregardingkey data sharing and agent configurations across all client-facing stakeholders.\n\nDrive prioritization for upgrades, migrations, and feature releases by translating agency feedback into engineering requirements with Product and Engineering partners.\n\nInstitutionalize key learnings by conducting structured post-mortems and updating client playbooks with robust best practices.\n\nProactively evolve agency workflows as generative and agentic technologies advance, keeping client teams at the forefront of marketing innovation.\n\nSupport teams transitioning tonew technology by distilling complex, technical platform features into simple, practical, and highly digestible solutions.\n\nTranslate abstract technical capabilities into compelling, business-focused use cases thatdemonstrateclear, outcomes-based ROI.\n\nCommunicate crisply and strategically with executive leaders, clients, and corporate sponsors, managing risks and escalations with absolute poise.\n\nPartner closely with client accounts to author high-impact case studies thatshowcaseOmnicom as the industry pioneer in AI-driven agency performance.\n\nQualification and Leadership Qualities\n8-12+ years of experience in program delivery, project management, or operations within media technology, agency environments, ad tech, or enterprise AI solution deployment.\n\nExpert-level stakeholder management with a proventrack recordof influencing senior executives and C-suite leadership.\n\nHigh cognitive agility and technical curiosity with deep practical experienceutilizingleading LLMs, AI agents, and productivity copilots.\n\nAbsolute mastery of project management frameworks and modern collaboration tools (e.g.,Airtable, Smartsheet, Jira); strong financial acumen including business case formulation and cost-value tracking.\n\nDeep comprehension of media planning, buying, and creative workflows, including data integrations, ad operations, and cross-channel platforms.\n\nA proven ability to navigate large, matrixed organizations,managingambiguity and making sound, high-stakes trade-off decisions.\n\nPrior experience within a major agency holding company or large-scale digital agency network (highly preferred).\n\n$130,000 - $145,000 USD\nOmnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.\nOmnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.\nLink to Recruitment Privacy Notice: https://www.omc.com/privacy-notice\nFor US Job Seekers:\nIt is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. 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