{"id":1361150,"url":"https://alion.io/job/omnicom-manager-client-sucess","title":"Manager, Client Sucess","company":{"id":720301,"name":"Omnicom","domain":"omc.com","url":"https://alion.io/company/omnicom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-02T18:14:55Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Agency:\nInitiativeJob Function:\nAccount Management and GrowthJob Subfunction:\nAccount ManagementJob Description:\nAs Manager, you play a key supporting role in enabling the successful delivery of client partnership commitments across global and market levels. You will work across Business Leadership, Operations, Activation, and Strategy to ensure alignment, coordination, and smooth execution of all activity.\nYou support craft leadership in delivering against agreed client deliverables, including performance framework tracking such as TRR, Global QBRs, process cascading through internal bi-weeklies and collation of local and regional action plans, ensuring work is delivered accurately, on time, and to a high standard.\nYou are a key day-to-day contact for internal teams and a supporting contact for the client, helping ensure everything is operating smoothly, accurately, and on deadline. You are building your understanding of the client’s business, the global operating model, and how different markets contribute to overall success.\nIn this role, you will work closely with global and regional leads to ensure that key outputs, and deliverables are aligned to client expectations and grounded in strong operational foundations. You will help ensure that global principles, processes, and best practices are consistently applied across markets.\nAs a Manager, you are highly organized and detail-oriented, with strong coordination skills. You are developing your ability to manage multiple stakeholders, track complex workstreams, and contribute to effective ways of working across a global network.\nROLE AND RESPONSIBILITIES:\nClient\nSupport the delivery of client partnership commitments, including collation of quarterly survey results across markets globally to be shared with key stakeholders.\nResponsible for the timely and accurate delivery of day-to-day requests from key global clients and internal teams.\nSupport tracking of deliverables, timelines, and performance across global and market levels\nHelp identify risks to delivery and escalate or coordinate resolution as needed\nBuild relationships with day-to-day client contacts and key regional stakeholders.\nSupport the development of client materials, updates, and reporting.\nContribute to global views, status updates, and performance tracking.\nInternal\nDay-to-day project management support across the global account\nWork with Global and Regional leads across Business Leadership, Strategy, Activation, and Operations to ensure aligned delivery. \nSupport coordination across markets / regions to ensure consistency in outputs and timelines. \nAttend internal global and regional statuses - contributing to agendas where appropriate. \nBuild relationships and support the needs of cross-functional teams working on the account.\nSupport global processes such as annual planning, templates, trackers, dashboards and reporting. \nHelp drive adoption of best practices and ways of working across markets.\nStay up to date with the Omnicom offerings along with global media and marketing landscape changes to support informed POV. \n\nOmnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.\nOmnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.\nLink to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/","description_format":"text","description_chars":3942,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Multimodal AI"],"lifecycle":[{"event":"open","at":"2026-09-27T23:53:25Z"}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.483,"p_room":0.55,"age_days":24,"expected_fill_days":19,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/omnicom-manager-client-sucess","json_url":"https://alion.io/job/omnicom-manager-client-sucess.json","meta":{"generated_at":"2026-10-03T01:00:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":793,"day_limit":5000,"remaining_today":4207,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}