{"id":59622,"url":"https://alion.io/job/omnidian-senior-salesforce-developer-field-service","title":"Senior Salesforce Developer, Field Service","company":{"id":3566,"name":"Omnidian","domain":"omnidian.com","url":"https://alion.io/company/omnidian","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":39000,"period":"year","method":"role_seniority_country_cell","sample_n":69},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agentforce","optional":false},{"name":"Apex","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude Code","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OpenAI Codex","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-08-14T16:13:21Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-29T09:18:31Z","board_verified":true,"closed_at":null,"days_open":75,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":75},"description":"The Job\nAs a Senior Salesforce Developer - Field Service at Omnidian, you will design, develop, and optimize Salesforce Field Service solutions that power our technician experience and field operations. You'll leverage the latest Salesforce AI capabilities to automate workflows, improve technician productivity, and enhance customer experiences while building scalable, secure, and maintainable platform solutions.\nYou are a hands-on Salesforce engineer with deep expertise in Field Service who embraces AI-assisted development and modern engineering practices. You'll partner closely with Product, Operations, Customer Experience, and Engineering teams to deliver intelligent solutions that improve scheduling, dispatching, work execution, and operational efficiency.\n\nWhat You'll Do\nAt Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:\nSalesforce Field Service Development\nDesign, develop, and maintain scalable Salesforce Field Service solutions using native platform capabilities and custom development.\nConfigure and customize Field Service functionality, including Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Scheduling Policies, Dispatcher Console, and Field Service Mobile.\nBuild modern Lightning Web Components (LWC), Apex services, Flows, and Platform Events that support technician and dispatcher experiences.\nDevelop mobile-first solutions that improve field technician productivity and customer service.\nAI-Driven Engineering\nLeverage AI-assisted development tools to accelerate software delivery, improve code quality, and automate repetitive development tasks.\nDesign and implement AI-powered Salesforce solutions using capabilities such as Agentforce, Einstein AI, Prompt Builder, and Model Builder where appropriate.\nBuild intelligent automations that improve technician recommendations, work order routing, knowledge retrieval, and operational decision-making.\nEvaluate emerging Salesforce AI capabilities and recommend practical use cases that improve business outcomes.\nPartner with Product and Operations teams to identify opportunities where AI can reduce manual effort and improve field service efficiency.\nPlatform Engineering\nDevelop high-quality solutions using Apex, Lightning Web Components, SOQL, Flow, Platform Events, and Custom Metadata.\nBalance declarative configuration with custom development to build scalable, maintainable solutions.\nEnsure applications meet Salesforce best practices for security, performance, scalability, and governor limits.\nPerform code reviews, maintain automated testing, and contribute to engineering standards and platform quality.\nIntegrations & Automation\nBuild and maintain integrations between Salesforce Field Service and enterprise applications using REST APIs, event-driven architectures, and platform-native integration capabilities.\nDesign reliable automation that supports scheduling, dispatching, technician workflows, and customer communications.\nCollaborate with cross-functional teams to improve operational processes through intelligent automation and platform enhancements.\nWho You Are\nYou're an experienced Salesforce developer with deep expertise in Salesforce Field Service and Service Cloud.\nYou have embraced AI-assisted software development and use modern AI tools to improve engineering productivity and solution quality.\nYou understand how AI can enhance business workflows and customer experiences - not just generate code.\nYou know when to configure Salesforce, when to build custom solutions, and when AI capabilities can deliver business value.\nYou enjoy solving complex technical challenges while keeping user experience and operational efficiency at the center of your decisions.\nYou collaborate effectively across engineering and business teams and communicate technical concepts clearly.\nYou mentor teammates, promote engineering best practices, and continuously improve how software is built and delivered.\nExperience You’ll Need\n5+ years of hands-on Salesforce development experience with Service Cloud and Salesforce Field Service.\nStrong experience customizing Field Service capabilities, including Work Orders, Service Appointments, Service Resources, Service Territories, Dispatcher Console, Scheduling Policies, and Field Service Mobile.\nProficiency in Apex, Lightning Web Components (LWC), SOQL, Flow, Platform Events, and Custom Metadata.\nExperience building integrations using REST APIs and Salesforce integration patterns.\nDemonstrated experience using AI-assisted software development tools (such as GitHub Claude Code, OpenAI Codex, or similar) to improve development velocity, testing, documentation, and code quality.\nExperience designing or implementing Salesforce AI capabilities such as Agentforce, Einstein AI, Prompt Builder, or AI-powered automation.\nStrong understanding of Salesforce security, governor limits, data modeling, and platform architecture.\nExperience working in Git-based, source-driven development environments with modern CI/CD practices.\nProven ability to own features from design through deployment and production support.\nExperience That’s a Plus\nSalesforce Field Service Consultant certification.\nSalesforce Platform Developer II certification.\nExperience implementing Agentforce for customer service or field service use cases.\nExperience building AI-powered technician assistants, intelligent scheduling, or knowledge retrieval solutions.\nExperience integrating Salesforce with ERP, telephony, GIS, or customer communication platforms.\nExperience with MCP, or enterprise AI integration patterns.\nExperience in renewable energy, utilities, asset management, or home services industries.\nExperience working in high-growth SaaS or technology organizations.\nWork-Life & Culture\nWe provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off\nWe offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years\nWe offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee\nWe love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture\nWe have affinity groups to help employees feel seen and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente and more.\nWe are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!\nGrow with Us\nWe mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples, or this Omnidian Career Experience overview on YouTube.\nInternal candidates: Check out our advice on Internal Transfer: Job Application Process; Alums, email us after you apply.\nHere are the roles in this career track:\nStaff Developer\nPrincipal Developer\nWe’re a fast-growing growth company, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s going to be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. 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