Engineering Manager
Confirmed on the employer's own hiring board on Oct 7, 2026. First seen by Alion on Sep 15, 2026.
The Engineering Manager provides technical and administrative support to the Director of Engineering Services and assists in the operational management of the resort’s Engineering Department. This role helps ensure the preventative maintenance program, work order management, and day-to-day engineering operations run smoothly and safely, supporting a well-maintained property and an exceptional guest experience from the resort’s pre-opening phase onward.
Essential Functions
Ensure the proper functioning and programming of the Building Management System (BMS).
Coordinate operational coverage and maintenance priorities across shifts (AM, PM, and Overnight).
Conduct daily reviews of critical pending items (guest rooms, events, outlets, and utilities).
Prioritize corrective and preventive work orders and ensure their quality closure.
Coordinate technical support for events in banquet/event venues and for outlet requirements.
Supervise routine equipment rounds and inspections of machine rooms.
Coordinate and validate contractor work, ensuring compliance with safety protocols (PPE/LOTO, as applicable).
Manage escalation and response to critical failures (electrical, water, HVAC, pumping, etc.).
Ensure daily communication with Rooms/Housekeeping, Banquets, and Food & Beverage.
Report operational status, risks, and needs to the Director of Engineering.
Assign shift priorities and resources for incident and work order response.
Authorize the start-up/shutdown of non-critical equipment in accordance with established procedures.
Request parts and external services within the established process.
Stop work in the presence of unsafe conditions or non-compliance with quality/safety standards.
Maintain effective working relationships with internal partners, including the Director of Engineering, Supervisors, Rooms/Housekeeping, Banquets, Food & Beverage, Security, and Purchasing/Storeroom.
Coordinate with external partners, including contractors, technical service providers, and warranty/installation visits.
Conduct frequent walkthroughs of the property, machine rooms, and back-of-house areas.
Monitor and report key productivity indicators, including closed vs. open work orders and response time, rounds/log and checklist compliance, critical equipment availability (downtime), recurring failures in guest rooms/outlets, and completion of scheduled preventive maintenance (PM).
Minimum Requirements
Degree in Engineering or a related technical field preferred.
3–5 years of experience in hotel maintenance/engineering or similar facilities, including experience leading shifts.
Technical knowledge of MEP systems (electrical, HVAC, plumbing), work order/CMMS management, and basic industrial safety.
Spanish and English (operational level) language proficiency.
LOTO, working at heights, and/or electrical safety certifications/licenses preferred.
Strong leadership and staff supervision skills.
Planning and prioritization skills.
Effective communication and internal customer service skills.
Teamwork and cross-departmental coordination skills.
Strong focus on safety and risk prevention.
Strong follow-up, organizational, and documentation skills.
Availability to respond to operational emergencies during the shift.
Ability to work amid noise, heat, humidity, and technical spaces as part of frequent property walkthroughs.