{"id":1820565,"url":"https://alion.io/job/omnihotels-hotel-front-desk-agent","title":"Hotel Front Desk Agent","company":{"id":1755037,"name":"Omni Hotels & Resorts","domain":"omnihotels.com","url":"https://alion.io/company/omnihotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":98,"open_postings":12,"ghost_share":0,"stale_share":0,"repost_share":0.167,"time_to_fill_p50_days":26,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Broomfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T05:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-20T12:37:34Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Hotel Front Desk Agent\n\nOverview: \nOmni Hotel & Resorts is committed to providing an exceptional guest experience that reflects our dedication to hospitality, attention to detail, and a warm, welcoming atmosphere. We are seeking a dynamic and versatile Guest Services Attendant to join our team. This role is pivotal in creating memorable experiences for our guests, offering a unique blend of responsibilities that include aspects of a door attendant, bell attendant, and lobby ambassador. Please note that this is not a Front Desk Agent position. It is a lobby position, focusing on the guest arrival, stay, and departure. \n\nSalary for this position is (based on experience): $22.00/hour. Full Time Associates at Omni Interlocken are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Interlocken reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.\nAdditional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.\n\nResponsibilities: \nWarmly greet guests upon arrival, providing a friendly and hospitable first impression. \nEfficiently assist guests with luggage, providing a seamless and attentive service from arrival to departure. \nProactively engage with guests in the lobby, guiding and assisting guests in navigating the hotel’s amenities, services, and local attractions. \nExplain room features such as the use of room keys, hydration stations, in-room safes, and other services. \nBe responsive to all guest requests in a courteous and efficient manner, maintaining alertness and a helpful attitude. \nHandle luggage storage, retrieval, and ensure timely room departures. \nCommunicate effectively with various hotel departments to address guest needs or concerns. \nMaintain a calm and friendly demeanor at all times, exemplifying the hotel’s commitment to outstanding guest service. \nShow initiative in finding ways to contribute to the hotel's operation and guest experience, especially during quieter periods. \nAttend staff meetings and training sessions as required. \nDrive town car vehicle and company shuttle to and from designated destinations in a timely manner when shuttle driver is unavailable.\nApply knowledge of driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic.\nGreet guests and provide on boarding assistance.Ensure cleanliness of vehicle; including interior and exterior.Report any safety concern immediately to management.Create memorable experience during transportation service.Perform other tasks as requested by the front office leadership team. \n\nQualifications: \nPrevious experience in hospitality, customer service, or a related field is preferred. \nA high school diploma or equivalent; further education in hospitality or related field is a plus. \nMust pass pre-employment drug screen and motor vehicle background check.\nA genuine passion for hospitality and creating a delightful guest experience. \nStrong interpersonal skills, with the ability to engage guests warmly and effectively. \nAbility to maintain composure and professionalism in a guest-facing environment. \nFlexibility and willingness to perform various tasks to support the hotel’s needs, including luggage handling and guest assistance. \nProactive in identifying tasks during less busy periods. \nPhysical ability to handle luggage and assist guests as needed. \nLift, carry, and place objects weighing up to 50 pounds without assistance. \nMove, push, and pull objects weighing up to 200 pounds without assistance. \nStand and walk for an extended period of time or for an entire work shift. \nMust be able to work a flexible schedule, including weekends and holidays. \nMust be 21 years or older.\n\n This position will be open and posted until filled, with a minimum posting period of three days.","description_format":"text","description_chars":4077,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Adventure Tourism"],"lifecycle":[{"event":"open","at":"2026-10-04T05:10:09Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.371,"p_room":0.28,"age_days":54,"expected_fill_days":26,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/omnihotels-hotel-front-desk-agent","json_url":"https://alion.io/job/omnihotels-hotel-front-desk-agent.json","meta":{"generated_at":"2026-10-20T15:08:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17076,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755037},"rest":"https://alion.io/mcp/rest/get_company?id=1755037"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomnihotels-hotel-front-desk-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomnihotels-hotel-front-desk-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomnihotels-hotel-front-desk-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omnihotels-hotel-front-desk-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomnihotels-hotel-front-desk-agent"}]}