Office Coordinator | Housekeeping

Housekeeping Office Coordinator

Overview:

The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day-to-day office operations for the housekeeping department.

Responsibilities:

Open and close housekeeping department daily. 

Work with Loss Prevention to maintain lost and found records. 

Dispatch all calls to appropriate discipline. 

Communicate effectively with all departments, including engineering. 

Update Synergy requests.

Respond to all phone calls/ requests from guests and other departments. 

Monitor computer system. 

Maintain clear and efficient communication with the front desk. 

Maintain cleanliness and organization in department. 

Walk the floors and inspect guest rooms.

Qualifications:

Must be able to read, write, and communicate in fluent English.

Ability to work days, afternoons, weekends, and holidays.

Must possess basic computational ability.

Must have computer skills.

Previous experience as a coordinator and/or answering phones strongly preferred.

Bi-lingual in Spanish preferred.

Ability to stand for extended periods of time (at least 8 hours/shift).

Must be able to walk/stand for extended periods of time, with frequent bending and twisting.

Must be able to lift, push, pull, and carry moderate weight.