{"id":1820230,"url":"https://alion.io/job/omnihotels-pbx-operator","title":"PBX Operator","company":{"id":1755037,"name":"Omni Hotels & Resorts","domain":"omnihotels.com","url":"https://alion.io/company/omnihotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":100,"open_postings":288,"ghost_share":0,"stale_share":0,"repost_share":0.01,"time_to_fill_p50_days":26,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hilton Head Island, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T05:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T06:26:38Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":28},"description":"Essential Functions\nAnswer and operate the resort’s PBX telephone system in a professional and courteous manner.\nRoute incoming calls to the appropriate departments and associates.\nAssist guests with resort information, amenities, dining reservations, activities, and general inquiries.\nProcess guest requests and dispatch work orders to Housekeeping, Engineering, Security, and other departments as needed.\nSchedule and deliver accurate wake-up calls.\nRespond to guest concerns and ensure proper follow-up through established service recovery procedures.\nMaintain knowledge of resort amenities, services, operating hours, and special events.\nSupport emergency communication procedures and understand resort radio and communication protocols.\nAccurately document guest requests, complaints, and service issues.\nProvide exceptional customer service while maintaining Omni's standards of excellence.\nQualifications\nPrevious customer service, call center, front desk, or hospitality experience preferred.\nExcellent verbal communication and active listening skills.\nStrong computer proficiency and ability to learn hotel operating systems.\nAbility to multitask and remain composed in a fast-paced environment.\nProfessional, friendly, and positive demeanor.\nAbility to work a flexible schedule, including weekends, evenings, and holidays.\nMust be able to sit for extended periods and occasionally stand, reach, and lift up to 15 pounds.\nWhy Join Omni Hilton Head?\nAt Omni Hilton Head Oceanfront Resort, you'll enjoy a dynamic work environment, beautiful oceanfront surroundings, and opportunities to grow within a world-class hospitality company.\nSeasonal Associate Perks\nDiscounted associate meals during shifts\nComplimentary associate parking\nDiscounted room rates at Omni Hotels & Resorts nationwide\nDiscounts on resort dining, retail, and recreation (where applicable)\nAssociate recognition programs and events\nPaid training and development opportunities\nOpportunity to gain valuable hospitality experience at a premier oceanfront resort\nPotential opportunities for future seasonal or year-round employment\nSchedule\nSeasonal, Full-Time and Part-Time opportunities available. Must be available to work weekends, holidays, and peak resort periods.\nIf you are passionate about hospitality and enjoy helping others, we invite you to become the voice of Omni Hilton Head Oceanfront Resort and help create memorable guest experiences every day.","description_format":"text","description_chars":2437,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-04T05:10:09Z"},{"event":"close","at":"2026-10-19T23:46:39Z"},{"event":"reopen","at":"2026-10-22T03:09:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.643,"p_room":0.55,"age_days":29,"expected_fill_days":26,"reasons":["conf:3","win:tail","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/omnihotels-pbx-operator","json_url":"https://alion.io/job/omnihotels-pbx-operator.json","meta":{"generated_at":"2026-10-30T08:58:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12810,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755037},"rest":"https://alion.io/mcp/rest/get_company?id=1755037"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomnihotels-pbx-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomnihotels-pbx-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomnihotels-pbx-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omnihotels-pbx-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomnihotels-pbx-operator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1820230}},{"tool":"search_jobs","arguments":{"company":"omnihotels.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1820230},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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