{"id":1625524,"url":"https://alion.io/job/omnitrax-general-manager","title":"General Manager","company":{"id":2091323,"name":"OmniTRAX","domain":"omnitrax.com","url":"https://alion.io/company/omnitrax","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-05-22T08:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-17T19:43:05Z","board_verified":true,"closed_at":null,"days_open":148,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":147},"description":"POSITION SUMMARY\n\nThe Senior Community Manager serves as the executive leader of one of Denver's luxury high-rise multifamily communities and is responsible for driving exceptional resident experiences, operational excellence, financial performance, and team success.\n\nThis highly visible leadership role oversees a premier family owned/managed, sophisticated Class A community featuring premium amenities, complex building operations, central plant systems, and elevated resident service expectations. The successful candidate will possess a proven track record of protecting asset value, maximizing financial performance, enhancing resident satisfaction, and leading high-performing teams within competitive metropolitan markets.\n\nThis opportunity is ideal for an accomplished multifamily leader with extensive experience managing luxury high-rise communities, complex building systems, premium resident brands, and large onsite teams. The Senior Community Manager serves as the primary steward of the property's reputation, culture, and operating performance while ensuring alignment with ownership objectives and company standards.\n\nWHY JOIN BROE REAL ESTATE GROUP\n\nBroe Real Estate Group is a privately held real estate owner, operator, and investor with a long-term ownership philosophy and commitment to operational excellence. Unlike organizations focused on short-term investment horizons, we invest in our communities, residents, and team members for sustained success.\n\nThis role offers the opportunity to lead one of Denver's most recognized luxury multifamily communities while partnering with an experienced ownership and leadership team dedicated to preserving asset value, delivering exceptional resident experiences, and fostering professional growth.\nThe successful candidate will have the opportunity to make a meaningful impact on a highly visible asset while working within a family-owned organization known for its entrepreneurial culture, long-term perspective, and commitment to excellence.\n\nDENVER, COLORADO LIFESTYLE & RELOCATION OPPORTUNITY\n\nDenver offers an exceptional quality of life, combining a thriving metropolitan environment with a strong economy, professional sports, diverse cultural attractions, and year-round outdoor recreation. Residents enjoy convenient access to the Rocky Mountains, world-class skiing, hiking and biking trails, and some of the nation's most sought-after recreational destinations.\n\nWhether you prefer urban living, outdoor adventure, or a balance of both, the Denver region offers a lifestyle that continues to attract top professionals from across the country.\n\nTo support our national search for top talent, relocation assistance is available for qualified candidates selected for this role.\n\nESSENTIAL RESPONSIBILITIES\nBusiness & Asset Management\nLead execution of the property business plan, operating priorities, and annual goals in alignment with company standards and ownership objectives.\nMonitor performance metrics, analyze operational and financial trends, and provide timely, accurate reporting to support informed decision-making.\nMaintain strong cross-functional communication with regional leadership, ownership partners, and accounting stakeholders.\nFinancial Leadership\nManage revenue, expenses, and controllable costs to achieve or exceed NOI goals and overall property performance targets.\nParticipate in pricing and market review discussions, making recommendations to optimize occupancy, rent growth, and leasing velocity.\nPrepare weekly operational updates and monthly financial reporting, including variance analysis, performance insights, and action planning.\nDevelop and manage the annual budget in Yardi or comparable property management systems.\nOversee accounts receivable, collections, accounts payable, vendor contracts, and financial records with accuracy, urgency, and strong internal controls.\nPartner on marketing strategies to maintain competitive positioning in the local market.\nOperations, Facilities & Vendor Management\nDirect day-to-day property operations to ensure a safe, well-maintained, and high-performing community environment.\nOversee communities with sophisticated building infrastructure, including central plant systems, ensuring effective coordination with maintenance teams, engineering partners, and specialized vendors to maintain optimal building performance.\nPartner with maintenance leadership to uphold service standards, preventive maintenance schedules, readiness goals, and curb appeal.\nSelect onboard and manage third-party vendors; negotiate service agreements; and hold partners accountable for quality, timeliness, and compliance.\nConduct regular property inspections and respond decisively to operational issues to maintain standards and mitigate risk.\nSupport capital improvement projects, renovations, and unit upgrades, ensuring work is completed on time, within scope, and aligned with property standards. \nRespond to property emergencies and urgent situations as needed, ensuring timely resolution and clear communication with residents and leadership.\nResident Experience, Leasing & Retention\nChampion a resident-first culture by ensuring timely, professional, and solution-oriented responses to resident needs and concerns.\nAdminister leases in full compliance with policy, regulatory requirements, and lease terms.\nMonitor and manage online reputation, including review platforms, ensuring timely responses and alignment with brand standards.\nDrive leasing and retention outcomes through timely escalations, rent collection discipline, and focus on occupancy goals.\nLeadership & Special Projects\nLead with accountability, collaboration, and professionalism, while supporting strategic initiatives and special projects as requested by regional or corporate leadership. \nOwn the property's performance management processes, including goal setting, feedback, corrective action, and talent development planning.\nEnsure appropriate staffing levels and proactively manage turnover and retention strategies.\nEnsure full compliance with Fair Housing laws, local/state regulations, and company policies; proactively identify and mitigate operational and legal risks.\nPartner with HR on employee relations matters, incident investigations, and policy adherence.\nHold staff accountable for luxury-level service delivery, quality standards, and brand alignment.\n\nOTHER DUTIES\nPerform other duties and projects assigned\n\nSUPERVISORY RESPONSIBILITIES\nLead, coach, and hold the onsite team accountable for performance, responsiveness, and service standards. \nSupport hiring, onboarding, and development in alignment with company expectations.\n\nREQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES \nWe welcome candidates who bring a combination of operational leadership, financial acumen, and a strong commitment to service excellence in multifamily or related customer-facing environments.\nBachelor’s degree in business, real estate, hospitality, or a related field preferred, or an equivalent combination of education and relevant experience.\n8+ years progressive multi-family property management leadership experience, including at least 5 years managing a Class A, luxury multifamily community.\nPrior experience leading teams of 10 or more associates.\nSustained and consistent tenure in prior roles. Prior experience in Class A, luxury, high-rise multifamily operations strongly preferred.\nDemonstrated experience managing high-rise residential properties, including communities with sophisticated building systems and elevated resident service expectations.\nExperience overseeing central plant operations, including coordination with engineering, maintenance, and vendor partners to ensure optimal building performance. \nProven success leading large onsite teams and driving operational, financial, and resident satisfaction results.\nExperience supporting leasing, occupancy, renewals, or sales-focused customer engagement strategies.\nWorking knowledge of Fair Housing requirements and applicable property operations standards.\nDemonstrated proficiency with word processing, calendar management, reporting tools, Yardi or similar property management software, and digital communication platforms.\nAbility to work a flexible schedule based on business demands including evenings, weekends, and holidays. \nExperience responding to property emergencies, life-safety incidents, resident escalations, business continuity events, and operational challenges within a high-rise residential environment.\nMust be authorized to work in the U.S. and able to satisfy employment verification requirements.\nExperience managing luxury, trophy, or institutional-quality multifamily assets in major metropolitan markets. \nExperience overseeing communities with 500+ units and complex operating environments. \nTrack record of maintaining and improving online reputation scores, resident satisfaction metrics, and property review rankings. \nExperience representing and protecting premium community brands through exceptional resident experience, service recovery, and team leadership. \nDemonstrated success by achieving occupancy, renewal, NOI, and revenue growth targets in highly competitive markets.\nCAM, CAPS, CPM, or equivalent professional designation.\nExecutive-level professional presence with the ability to effectively engage residents, ownership representatives, vendors, community stakeholders, and corporate leadership.\nStrong written and verbal communication skills, with the ability to communicate clearly and professionally across residents, team members, vendors, leadership, and external partners.\nDemonstrated ability to interpret financial reports, analyze operational trends, and translate data into action.\nStrong business acumen and sound judgment in balancing resident experience, team performance, compliance, and financial outcomes.\nAbility to read, interpret, and apply lease terms, policies, procedures, and applicable regulatory requirements.\nHigh level of organization, follow-through, and attention to detail in a fast-paced environment with competing priorities.\nProficiency with property management systems, reporting tools, and standard business software, including Microsoft Office and Yardi or similar platforms.\nAbility to prioritize effectively, solve problems independently, and escalate issues appropriately when needed.\nStrong leadership presence with the ability to motivate teams, build trust, and drive accountability.\nCommitment to professionalism, ethical conduct, customer service excellence, and inclusive team collaboration.\n\nKEY SUCCESS INDICATORS\nProperty review ratings of 4.5+ stars or documented improvement in resident satisfaction scores.\nProven experience managing luxury high-rise, trophy, or institutional-quality multifamily assets.\nExperience overseeing sophisticated building systems, including central plant operations.\nStrong occupancy, renewal, and revenue growth performance.\nLeadership of large onsite teams of 10+ or more, with demonstrated success developing talent and driving accountability.\nExperience managing communities with extensive amenity offerings and elevated resident service expectations \nDemonstrated success protecting and enhancing premium community brands.\n\nWORK ENVIRONMENT\nThis role is performed in both indoor office settings and throughout the property, including outdoor areas and variable weather conditions. The Property Manager is expected to remain visible, accessible, and engaged in day-to-day community operations.\n\nWorking conditions may be adjusted as needed to support employee safety, business continuity, and compliance with applicable local, state, and federal requirements.\n\nTRAVEL\nMinimal local travel may be required based on portfolio, training, meetings, or business needs.\n\nPHYSICAL REQUIREMENTS \nPhysical Requirements\n% of Work Time\nRemain in a seated position\n80%\nSpeak and hear clearly\n100%\nLift office products and supplies, up to 20 lbs.\n20%\nStoop, kneel, bend and reach...","description_format":"text","description_chars":13595,"description_truncated":true,"requirements":{"experience_years_min":8,"management_years_min":5,"team_size_min":10,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Flexible schedule","Health insurance","Life insurance","Parental leave","Relocation assistance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Transportation & Logistics","Rail Transport","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-01T20:57:43Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.363,"p_room":0.28,"age_days":147,"expected_fill_days":36,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":false},"html_url":"https://alion.io/job/omnitrax-general-manager","json_url":"https://alion.io/job/omnitrax-general-manager.json","meta":{"generated_at":"2026-10-17T20:42:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4849,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2091323},"rest":"https://alion.io/mcp/rest/get_company?id=2091323"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomnitrax-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomnitrax-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomnitrax-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omnitrax-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomnitrax-general-manager"}]}