{"id":336805,"url":"https://alion.io/job/omya-account-manager-food","title":"Account Manager - Food","company":{"id":5547,"name":"Omya","domain":"omya.com","url":"https://alion.io/company/omya","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":21000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-27T14:00:56Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"1. Sales & Business Development\nDevelop and execute sales strategies and business plans to drive growth within the assigned food industry segments, including key accounts, distributors, manufacturers, and OEM customers.\nAchieve assigned sales targets in revenue, sales volume, profitability, and gross margin.\nIdentify, develop, and maintain a healthy sales pipeline through proactive business development activities and market expansion initiatives.\nExplore and penetrate new market opportunities and applications within the food industry, including bakery, dairy, beverages, confectionery, processed food, and functional ingredients sectors.\nConduct regular market visits, customer presentations, and business reviews to strengthen market presence and customer engagement.\nLead commercial discussions including pricing negotiations, contract terms, and business proposals while ensuring sustainable profitability.\nWork closely with internal stakeholders to implement effective pricing, promotional, and product positioning strategies.\nMonitor sales performance against targets and implement corrective actions and recovery plans where necessary.\nParticipate in trade exhibitions, industry events, seminars, and networking activities to promote company products and strengthen industry relationships.\nContinuously identify opportunities for cross-selling, up-selling, and strategic account growth.\n2. Key Account & Customer Management\nBuild, strengthen, and maintain long-term business relationships with customers and strategic accounts within the food industry.\nConduct regular customer visits to understand customer operations, business challenges, and technical requirements.\nProvide suitable product recommendations, value-added solutions, and application support aligned with customer needs.\nManage customer inquiries, feedback, complaints, and service-related matters professionally and in a timely manner.\nCollaborate closely with Product Managers, Technical teams, and Head of Department (HOD) in managing strategic and high-value accounts.\nEnsure high levels of customer satisfaction, retention, and loyalty through consistent service excellence.\nPrepare and deliver business reviews, proposals, product presentations, and commercial updates to customers.\nMaintain accurate customer records, account plans, pricing structures, and sales activities within the CRM or reporting systems.\nSupport customers in product trials, application testing, and commercialization activities where applicable.\n3.Market Intelligence & Strategy\nMonitor industry trends, competitor activities, customer developments, and emerging market opportunities within the food industry.\nConduct market research and gather customer insights to support business growth and product development initiatives\nIdentify new applications, market segments, and growth areas to expand the company’s market share.\nProvide timely market feedback and commercial insights to management for strategic decision-making.\nAnalyse sales data, market trends, and customer performance to drive strategic business actions and forecasting accuracy.\nSupport annual business planning, budgeting, and forecasting exercises.\nStay updated on industry regulations, food safety standards, and market developments relevant to the business.\n3.Internal Collaboration & Reporting\nCollaborate closely with Sales, Marketing, Technical, Regulatory, Customer Service, and Supply Chain teams to ensure seamless business operations and effective customer support.\nCoordinate internally to ensure timely delivery, inventory availability, and resolution of operational issues.\nPrepare accurate sales forecasts, pipeline updates, market reports, and monthly business performance reports.\nEnsure compliance with company policies, business ethics, quality standards, and regulatory requirements.\nMaintain proper documentation of customer activities, quotations, contracts, and sales records.\nSupport internal projects, product launches, and continuous improvement initiatives as assigned by management.\nParticipate actively in sales meetings, training programs, and company initiatives.\nAssist and participate in the company’s annual stock-taking exercise when required.\nJOB REQUIREMENTS\nEducation\nBachelor Degree in Food Science, Food Technology, Nutrition, Chemistry, Biotechnology, Life Sciences, Agriculture, or related disciplines.\nCandidates with relevant commercial experience in the food ingredients or food manufacturing industry may also be considered.\nAdditional certifications or professional training in sales, business development, food applications, or technical food-related fields will be an added advantage\nExperience\nMinimum 3-5 years of sales, key account management, or business development experience within the food ingredients, food manufacturing, FMCG, or related industries.\nExperience managing customers such as food manufacturers, distributors, OEMs, processors, or industrial food accounts is preferred.\nExperience in handling technical or solution-based sales will be an added advantage.\nKnowledge and skills\nStrong knowledge of the food industry, including applications in bakery, dairy, beverages, processed food, confectionery, or functional ingredients.\nGood understanding of food ingredients, additives, formulations, and product applications.\nStrong commercial acumen with the ability to identify business opportunities and translate customer needs into practical business solutions.\nExcellent account management and relationship-building skills.\nStrong negotiation, influencing, presentation, and problem-solving abilities.\nAbility to analyze market trends, sales data, and customer insights to support strategic decisions.\nProficiency in consultative and solution-based selling approaches.\nStrong communication and stakeholder management skills across all organizational levels.\nAbility to work independently while collaborating effectively with cross-functional teams.\nGood organizational, planning, and reporting skills with attention to detail.\nOther requirements\nWillingness to travel regularly within the assigned territory and for customer visits.\nPossess a valid driving license.\nGood command of English and local language(s), both written and spoken.\nProficient in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.","description_format":"text","description_chars":6321,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Industrial Minerals","Plastics & Polymers"],"lifecycle":[{"event":"open","at":"2026-09-05T17:48:16Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.691,"p_room":0.44,"age_days":71,"expected_fill_days":50,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/omya-account-manager-food","json_url":"https://alion.io/job/omya-account-manager-food.json","meta":{"generated_at":"2026-10-27T15:45:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4757,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5547},"rest":"https://alion.io/mcp/rest/get_company?id=5547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomya-account-manager-food"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomya-account-manager-food"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomya-account-manager-food"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omya-account-manager-food\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomya-account-manager-food"}]}