{"id":3509608,"url":"https://alion.io/job/omya-senior-specialist-customs","title":"Senior Specialist Customs","company":{"id":5547,"name":"Omya","domain":"omya.com","url":"https://alion.io/company/omya","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4991},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T07:05:17Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T06:25:16Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"KEY ACCOUNTABILITIES\nEnd-to-end customs documentation and clearance execution\n- Prepare, review, and submit import and export customs declarations, ensuring correct tariff classification (HS codes), valuation, and origin determination\n- Issue and validate preferential and non-preferential origin documents (e.g., commercial invoice, EUR.1, ATR, FTA, Certificates of Origin, Certificate of Analysis, supplier declarations) under applicable trade agreements\n- Handle customs documentation for drop shipments, intercompany transfers, and cross-border movements requiring specific treatment\n- Execute governmental customs procedures (import, export, transit, special procedures such as bonded warehousing and inward/outward processing)\n- Coordinate with carriers, brokers, forwarders, and internal Transport/Fulfillment teams to ensure timely customs release and delivery; escalate issues where needed\n- Screen shipments documentations against sanctions, embargoes, and export control regulations (dual-use, denied party lists)\n- Manage duties, VAT, and customs guarantees - ensure timely payment, reconcile accounts, and identify duty optimization opportunities\n- Submit periodic reports and declarations (e.g., Intrastat, statistical filings) within legal deadlines\n- Maintain customs records and master data in line with retention policies and audit requirements\n- Manage custo ms claims (damages, losses, delays, penalties) including root cause analysis and corrective actions\n- Check if license or permit is required (e.g., food, pharma, dual-use)\n- Identify of regulatory requirements per material & country\n- Manage required license / permit application process\n- Ensure adherence to Omya customs standards, legal compliance requirements and support internal/external audits and inspections\nStakeholder management and communication\n- Collaborate closely with Transport and Fulfilment team and other internal stakeholders across different service lines and functions and ensure operational priorities and service commitments are achieved\n- Coordinate operations with external stakeholders such as customs brokers, freight forwarders, carriers, customs authorities, and 3PL providers\n- Communicate clearance delays, additional or unplanned costs, documentation gaps, compliance risks, and corrective actions in a timely and transparent manner\n- Support customer and stakeholder escalations through effective issue resolution and cross-functional coordination\nTeam leadership and people development\n- Coach, and develop Specialists Customs ensuring effective day-to-day performance and workload management\n- Set clear objectives, priorities, and performance expectations for the team, in line with regional logistics targets\n- Drive capability building through training, upskilling, and sharing knowledge on customs and trade compliance topics\n- Foster a culture of accountability, collaboration, service orientation, and continuous improvement within the customs organization\n- Support recruitment, onboarding, succession planning, and talent development, safeguarding in-country customs expertise\nContinuous improvement and digitalization\n- Update and share daily, weekly, monthly, and annual reports on clearance status, duty spend, and compliance performance\n- Monitor customs execution performance and identify trends, exceptions, claims, and operational improvement opportunities\n- Analyze recurring clearance issues and contribute to root-cause investigations and corrective action plans in alignment with logistics process specialists\n- Contribute to customs KPI achievement by proactively addressing clearance bottlenecks and compliance risks\n- Support customs audits and regulatory inspections by providing accurate documentation, data, and clarifications\n- Support implementation of new customs tools, systems, and process enhancements\nJOB REQUIREMENTS\nEducation\n- University degree in Logistics / Supply Chain Management / International Trade / Business Administration / Finance or related field or equivalent working experience\nJOB REQUIREMENTS\nExperience\n- 6 or more years of relevant working experience in a related position\n- Hands-on experience with import and export customs documentation, clearance execution, duty and tax payment, and statutory reporting\n- Experience working with customs brokers, freight forwarders, carriers, and customs authorities, including SLA follow-up, exception handling, and claims\nKnowledge and skills\n- Good knowledge of end-to-end customs processes including documentation, import and export clearance, duty and tax settlement, statutory reporting, exception and claims handling, and record retention\n- Good knowledge of national and international customs regulations, licenses, permits, and free trade agreements à Senior role good knowledge\n- Basic understanding of Incoterms, tariff classification (HS codes), customs valuation, rules of origin, dangerous goods regulations, and customs-related internal controls\n- Good know-how in SAP (MM) and customs-related systems (customs portals, etc.) and MS Office\nOther requirements\n- Proficient command of both oral and written English and additional local language(s)\nPOSITION SCOPE\nReporting Line(s)\nSolid line(s) to: Team Lead Transport","description_format":"text","description_chars":5237,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Minerals","Chemical Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-30T07:05:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":50,"reasons":["conf:4","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/omya-senior-specialist-customs","json_url":"https://alion.io/job/omya-senior-specialist-customs.json","meta":{"generated_at":"2026-10-31T19:26:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30572,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5547},"rest":"https://alion.io/mcp/rest/get_company?id=5547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomya-senior-specialist-customs"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomya-senior-specialist-customs"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomya-senior-specialist-customs"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omya-senior-specialist-customs\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomya-senior-specialist-customs"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3509608}},{"tool":"search_jobs","arguments":{"company":"omya.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3509608},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}