{"id":3947133,"url":"https://alion.io/job/one-digital-media-field-technician","title":"Field Technician","company":{"id":3869726,"name":"One Digital Media","domain":"onedigitalmedia.com","url":"https://alion.io/company/onedigitalmedia","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T09:47:42Z","employer_posted_date":null,"last_verified_at":"2026-10-30T09:47:42Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Introduction\nMain Purpose of Job \n\nTo provide remote, onsite support, maintain digital signage solutions and networks and complete agreed administrative tasks. To ensure the successful installation of ODM solutions to ODM and client requirements, satisfaction, and expectations.\n\nDuties & Responsibilities\nKEY PERFORMANCE AREAS\n\nTROUBLE SHOOTING \n\n Identify and resolve site solution performance issues and faults\n\n Plan and design solutions for various faults across all networks\n\n Highlight fault trends per site\n\nMAINTAINING ASSIGNED VENUES\n\n Prioritise daily site visits according to Manage Engine tickets assigned by the ODM Help Desk·\n\n Ensure tickets assigned to you are accurate and that all fields are correctly populated\n\n Plan days and order stock in accordance with operational needs and within agreed SLA with ODM clients.\n\n Ensure that the correct tools and stock is taken to site to minimize time on site and maximise efficiency\n\n Time Distribution of time in accordance with operational requirements. STANDARD REQUIRED High level of accuracy\n\n Ensure that entire solution is in good, working condition, wiring is tidy, screen placement is correct, work areas are clean, and the correct content is playing\n\n Ensure CMS venue detail is always accurate · Escalate and relay issues, irregularities, or unresolved issues to the Regional Manager.\n\nSTOCK AND ADMIN\n\n Update MMS/CMS/ME comments and submit updated photographs\n\n Complete and submit digital sign off documentation before leaving site\n\n Complete relevant virtual stock movements into or out of stores virtual venue (Stock tracking)\n\n Handle stock correctly and with care always, as well as report breakages or damage to the Regional Manager immediately\n\nTRAVEL AND VEHICLE \n\n Efficient travel and route planning to ensure mileage is kept to a minimum\n\n Log all mileage, time, work descriptions and solutions on Manage Engine immediately for each site visit\n\n Avoid all unnecessary visits to site, including site visits for reboots.\n\n Report any user error issues to site manager and Regional Manager. · Ensure that driver’s license and vehicle license are always valid.\n\n Ensure that vehicle is always kept neat and tidy in order to maintain ODM image.\n\n Comply with South African road and traffic regulations.\n\n Avoid reckless and negligent driving and ensure safe transportation of stock\n\nEQUIPMENT USAGE AND CARE \n\n Ensure tools are kept in working condition, including company issued cellular phone\n\n Attend to clients promptly, effectively, efficiently, and courteously.\n\n Maintain excellent relationships with ODM clients\n\n Always be well groomed, well-spoken, and friendly\n\nDesired Experience & Qualification\nQUALIFICATIONS\n\n Matric.\n\n Training in networking and relevant information technology qualification\n\n N+ and A+ certifications are essential\n\n Previous field experience is also essential\n\n 3 years information Technology Industry.\n\n MUST HAVE OWN VEHICLE - NON NEGOTIABLE \n\n LED\n\n Audio Visual\n\n Electricians\n\n Network Cabling\n\n CCTV\n\nLANGUAGES\n\nEnglish, other South African languages will be beneficial.\n\nINHERENT REQUIREMENTS\n\nFull colour spectrum vision required.\n\nKNOWLEDGE SKILLS AND ATTRIBUTES \n\n Verbal and written communication skills\n\n Background and experience in related field\n\n Able to adapt to operational changes\n\n Good time management skills\n\n Customer Service orientated\n\n Ability to solve problems\n\n Able to use initiative\n\n IT and installation knowledge and experience\n\nPackage & Remuneration\nBased on Experience","description_format":"text","description_chars":3517,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Pro AV & Digital Signage","Digital Media"],"lifecycle":[{"event":"open","at":"2026-11-08T21:58:50Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":0.9,"age_days":11,"expected_fill_days":25,"reasons":["seen:11","win:mid"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/one-digital-media-field-technician","json_url":"https://alion.io/job/one-digital-media-field-technician.json","meta":{"generated_at":"2026-11-12T03:20:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7376,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3869726},"rest":"https://alion.io/mcp/rest/get_company?id=3869726"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-digital-media-field-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-digital-media-field-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-digital-media-field-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-digital-media-field-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-digital-media-field-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3947133}},{"tool":"search_jobs","arguments":{"company":"onedigitalmedia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3947133},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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