{"id":2597169,"url":"https://alion.io/job/one-medical-practice-coordinator","title":"Practice Coordinator","company":{"id":171879,"name":"One Medical","domain":"onemedical.com","url":"https://alion.io/company/one-medical","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3613},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-14T19:09:23Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-19T20:40:36Z","board_verified":false,"closed_at":"2026-10-19T20:40:36Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"About Us\nOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.\nIn February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.\nThe Opportunity\nAs we continue to expand and transform the primary care experience, we’re looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.\nYou are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. \nWhat you’ll likely work on:\nEnsure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members\nProvide team support and leadership through training, coaching, and mentoring of team members and team recognition\nDrive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics\nPerform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts\nSupport the financial health of the practice through office budget review and managing copay and revenue cycle\nMonitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed\nIn partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health\nUse impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance\nAll front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered\nClinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs\nWhat you’ll need:\nAt least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare\nProven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture\nExperience working on collaborative, diverse and feedback-driven multi-disciplinary teams \nStrong written and verbal communication skills \nSuccessful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)\nRelevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)\nProven track record of leading successful change management and process improvement efforts preferred\nExperience in healthcare, with a solid understanding of billing and insurance, is preferred\nPhysical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.\nThis is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:00am-6:00pm based in-person with our team and patients at our office in Dallas, TX\nOne Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:\nTaking care of you today\nPaid sabbatical for every five years of service\nFree One Medical memberships for yourself, your friends and family\nEmployee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues\nCompetitive Medical, Dental and Vision plans\nPre-Tax commuter benefits\nPTO cash outs - Option to cash out up to 40 accrued hours per year\nProtecting your future for you and your family\n401K match\nCredit towards emergency childcare\nCompany paid maternity and paternity leave\nPaid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance\nDisability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance\nIn addition to the comprehensive benefits package outlined above, practicing clinicians also receive\nMalpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.\nUpToDate Subscription - An evidence-based clinical research tool\nContinuing Medical Education (CME) - Receive an annual stipend for continuing medical education\nRounds - Providers end patient care one hour early each week to participate in this shared learning experience\nDiscounted rate to attend One Medical’s Annual REAL primary care conference\nOne Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.\nOne Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.\nYour work schedule could be subject to change based on business direction at any time.","description_format":"text","description_chars":8312,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T07:28:26Z"},{"event":"close","at":"2026-10-19T20:40:36Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/one-medical-practice-coordinator","json_url":"https://alion.io/job/one-medical-practice-coordinator.json","meta":{"generated_at":"2026-10-22T03:32:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3348,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":171879},"rest":"https://alion.io/mcp/rest/get_company?id=171879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-medical-practice-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-medical-practice-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-medical-practice-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-medical-practice-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-medical-practice-coordinator"}]}