{"id":2422044,"url":"https://alion.io/job/one-moment-please-client-operations-coordinator-salem-oregon","title":"Client Operations Coordinator (Salem, Oregon)","company":{"id":1841605,"name":"Redw","domain":"redw.com","url":"https://alion.io/company/redw-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T07:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T04:38:07Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":22},"description":"Join REDW – A Top Workplace!\nReady to grow your career somewhere that actually invests in you? At REDW, one of the nation’s largest and fastest-growing accounting and advisory firms, we’re building something special and we want you to be part of it. Recognized as a Top Workplace, we’re known not just for our expertise, but for our people, our culture, and how we show up for each other.\nWith offices across New Mexico, Arizona, Oregon, Oklahoma, and Las Vegas, you’ll have the opportunity to do meaningful work in a collaborative, supportive environment where you can make an impact. Guided by our values Dream Big, Better Together, and Integrity Counts, we push boundaries, support one another, and do the right thing.\nIf you’re ready to grow, be challenged, and actually enjoy the team you’re on, REDW is the place to do it!\nClient Operations Coordinator\nWhat You’ll Do\nServe as the first point of contact for clients, managing inbound calls, inquiries, and service requests with professionalism and timely follow-up.\nCoordinate client onboarding, engagement setup, and maintenance of client records, accounts, and CRM data.\nPrepare, track, and manage engagement documents, proposals, agreements, reports, and other client-facing materials.\nMonitor service requests and client support activities, ensuring accurate documentation, issue resolution, and escalation when needed.\nCollaborate across teams to deliver a seamless client experience while maintaining compliance with firm policies, quality standards, and operational procedures.\nWhat You Bring\nHigh school diploma/GED required; some college preferred.\n1-3 years’ experience as an administrative assistant or similar administrative role.\nAvailability for overtime as needed during busy seasons.\nWillingness to travel approximately <5%.\nWhat Sets You Apart\nClient-centered service orientation and professional communication with internal and external clients.\nProficiency in Microsoft 365 and ability to learn CRM, workflow, electronic signature, portal, document-management, and practice-management platforms.\nStrong organization, prioritization, proofreading, records accuracy, and follow-through.\nSound judgment and discretion when handling confidential and sensitive information.\nAbility to collaborate in a queue-based, deadline-driven, one-firm environment.\nAbility to follow documented procedures, identify exceptions, and escalate appropriately.\nWhy You’ll Love Working at REDW\nCompensation\nHourly range: $24 - $26\nFinal offer based on location, experience, skills, licensure, and business need\nCommitment to fair and equitable pay practices\nBenefits\nMedical, dental, vision, life, disability\n401(k) with match\nHSA and FSA options\nWork-Life & Wellness\nFlexible PTO + 10 holidays\nMonthly wellness reimbursement\nGrowth & Development\nLearning platform + credential support\nOngoing development resources\nRemote Support\n$150 annual WFH allowance\nTech provided\nCulture\nAward-winning workplace\nStrong focus on collaboration and inclusion\n\nEqual Opportunity Employer\nREDW values diversity and is committed to equal opportunity in the workplace. 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