{"id":2278313,"url":"https://alion.io/job/one-moment-please-customer-service-agent","title":"Customer Service Agent","company":{"id":4387486,"name":"Kanellakis","domain":"kanellakis.eu","url":"https://alion.io/company/kanellakis-eu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Egaleo, Greece","Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":28000,"period":"year","method":"role_country_seniority_unknown","sample_n":38},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-08T00:00:00Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Η ΚΑΝΕΛΛΑΚΗΣ Α.Ε.\nΜε πάνω από 46 χρόνια εμπειρίας και σταθερή παρουσία στον χώρο των υδραυλικών ειδών, θέρμανσης, κλιματισμού, φυσικού αερίου και ειδών υγιεινής, η ΚΑΝΕΛΛΑΚΗΣ Α.Ε. αποτελεί σημείο αναφοράς για τον επαγγελματία. Πρωτοπορούμε με επίκεντρο την ποιοτική, φιλική εξυπηρέτηση, την τεχνική υποστήριξη και την πελατοκεντρική προσέγγιση.\nΣτο πλαίσιο της ανάπτυξής μας, αναζητούμε:\nCustomer Service Agent\n📍 Κηφισό (στα κεντρικά μας γραφεία)\nΑρμοδιότητες:\nΤηλεφωνική διαχείριση εισερχόμενων κλήσεων, με σκοπό την άμεση εξυπηρέτηση, την κατανόηση και καταγραφή των αιτημάτων των πελατών και την πλήρη κάλυψη των αναγκών\nΚαταχώρηση παραγγελιών\nΚαθημερινή συνεργασία με τα τμήματα Διακίνησης, την κεντρική αποθήκη και τους πωλητές B2B\nΚαταχώρηση και ενημέρωση πληροφοριών στο σύστημα διαχείρισης πελατών της εταιρείας (CRM)\n Απαραίτητα Προσόντα:\nΕπιθυμητό Πτυχίο AEI / TEΙ\nΠροϋπηρεσία σε αντίστοιχη θέση 1-3 χρόνια θα εκτιμηθεί (ειδικά σε τεχνικά κομμάτια)\nΠροσανατολισμό και εμπειρία στην εξυπηρέτηση πελατών\nΆριστες επικοινωνιακές και οργανωτικές δεξιότητες\nΈμφαση στην λεπτομέρεια\nΙκανότητα εργασίας σε βάρδιες\n Παροχές:\nΠλήρης απασχόληση\nΣταθερός μηνιαίος μισθός\nΠροοπτικές επαγγελματικής εξέλιξης\nΕργασία σε σύγχρονο, δυναμικό και οργανωμένο περιβάλλον\nΔυνατότητες εξέλιξης εντός του δικτύου καταστημάτων ή στις κεντρικές υπηρεσίες του ομίλου\nΦιλικό περιβάλλον όπου προάγεται η ομαδικότητα και ο αλληλοσεβασμός, σε μια εταιρεία βραβευμένη ως Great Place to Work\nΑπαραίτητα Προσόντα:\nΠαροχές:","description_format":"text","description_chars":1498,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T10:06:30Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.788,"p_room":0.9,"age_days":13,"expected_fill_days":23,"reasons":["seen:13","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/one-moment-please-customer-service-agent","json_url":"https://alion.io/job/one-moment-please-customer-service-agent.json","meta":{"generated_at":"2026-10-21T12:03:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4387486},"rest":"https://alion.io/mcp/rest/get_company?id=4387486"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-moment-please-customer-service-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-moment-please-customer-service-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-moment-please-customer-service-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-moment-please-customer-service-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-moment-please-customer-service-agent"}]}