{"id":1707780,"url":"https://alion.io/job/one-moment-please-employee-support-clerk","title":"Employee Support Clerk","company":{"id":1318843,"name":"Wellington County","domain":"wellington.ca","url":"https://alion.io/company/wellington-ca","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Fergus, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":357},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Home Assistant","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-02T15:31:40Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-19T18:28:27Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Wellington County consistently ranks as one of the safest communities in Canada and is home to vibrant economies, active and inclusive communities, and beautiful landscapes.\nWe are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals who are committed to public service, enjoy collaborating with others and share the County’s values. We value applicants with a diverse range of skills, experiences, and competencies, and are looking forward to welcoming new members to our talented team.\nThe County offers a generous compensation, benefits and pension package. We also offer ongoing career and development opportunities to our employees, with a commitment to health and well-being.\nPosting ID: 2614 - this recruitment is for an existing vacancy\nDepartment: Wellington Terrace Long Term Care Home\nDivision: Terrace Administration\nPosition Type: Full Time Regular\nWork Location Requirement: Fully On-Site/In-Person\nWork Location: Wellington Terrace 474 Charles Allan Way, Centre Wellington, Ontario; the County of Wellington is an employer that provides service onsite.\nWork Hours: Monday to Friday, 37.5 hours per week: regular schedule is 8:30 am - 4:30 pm onsite/in-person; flexibility of hours may be required.\nVacancies: 1\nApplication Deadline: 10/16/2026\nThe following includes some of the principal responsibilities for this role and is intended to provide an overview of the position. The full scope of responsibilities is outlined in the complete job description.\nBASIC FUNCTION\nThe Employee Support Clerk will represent Wellington Terrace at all times by ensuring adherence to the Code of Conduct and demonstrating the County of Wellington’s commitment to a healthy and safe workplace where every person is respected.\nReporting to the Long-Term Care Home Assistant Administrator the Employee Support Clerk performs all essential tasks associated with onboarding of new staff and reception.\nPRINCIPAL RESPONSIBILITIES\nApplies the fundamental principle of the Fixing Long-Term Care Homes Act, 2021 in the operation of the home.\nSTAFF EXPERIENCE AND ONBOARDING:\nMeet with new hires on their first day and provide them a tour of the home. Introduce staff and provide them a warm welcome.\nSend staffing update email (for new and terminating employees).\nProvide staff with their FOB, waist bag, whistle, name tag, and parking pass.\nGather signatures on the master signature list for the nursing department and maintain this list annually.\nAssist new hires to log into the network, set up multifactor authentication and their County webmail. Ensure that their FOB is working.\nAssist the employee to upload a photo to MyWell.\nMaintain locker assignments for new hires/exiting employees.\nProvide new staff with an orientation checklist and track its completion.\nArrange education and orientation for new hires with the Resident Care Supervisors, Infection Control Nurse and the RAI Team.\nMaintain user access for departmental systems, including Point Click Care and NIUZ. Add new employees to the systems and disable access upon termination of employment.\nIn collaboration with the Assistant Administrator, assign student and staff orientation in Surge learning. Track completion of education and notify staffing clerk for payroll.\nPrepare and distribute monthly anniversary/birthday reports.\nPrepare staff birthday cards monthly for the Resident Care Supervisors and nursing managers and distribute to staff.\nMaintain contact with staff after onboarding to answer any questions and ensure that they have a positive onboarding experience.\nManage staff mail folders and distribute interdepartmental mail, as required.\nComplete staff expense reports in JDE.\nHEALTH AND SAFETY:\nMaintain the MSDS sheets.\nTrack the completion of staff N95 mask fit testing.\nIn collaboration with the Infection Control Nurse, track staff vaccination of influenza. Coordinate the completion of TB skin testing.\nBUSINESS OFFICE:\nPerform essential backup reception duties, including answering the phone, greeting and responding to inquires from residents, families and staff.\nCLERICAL SUPPORT\nDesign and formats the newsletter for residents and families.\nCreates informational and fun posts to show on the NIUZ app and Telemetry TV as assigned\nProvide clerical support for departmental managers.\nSTAFFING:\nProvides coverage for the staffing clerk as required.\nMINIMUM QUALIFICATIONS\nOne year college certificate in office procedures, office administration or a related field.\nMinimum two years of experience or equivalent in office administration.\nExcellent computer skills in Microsoft Office applications such as Word and Excel.\nKnowledge of JD Edwards, Kronos and SAP SuccessFactors is preferred.\nPrevious office experience in a long-term care setting is an asset.\nPolice Vulnerable Sector Check required upon hire.\nPay Range: $64,057.50 - $74,919.00 (2026 Non-Union Compensation Grid)\nBenefits: Long Term Disability, Life Coverage, Accidental Death and Dismemberment, Critical Illness, Extended Health Care, Emergency Travel Assistance, Dental Care; mandatory enrolment, premiums 100% covered.\nPension: Ontario Municipal Employees Retirement System (OMERS); enrolment mandatory.\nMedical Responsibility Time: Prorated and accrues at 0.5 days/month. Short Term Disability: 17 weeks coverage at 75% or 100% of pay, based on length of service.\nVacation: Accrues to start at three weeks/annum; increases based on length of service.\nMileage: If applicable, as per CRA allowances.\nThe County of Wellington is committed to providing inclusive access and accommodations for disabilities throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accommodation for a disability through the recruitment process, please let us know and we will work with you to meet your needs.\nPersonal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will be used only to evaluate the suitability of applicants for employment.","description_format":"text","description_chars":6213,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Farming & Agriculture","Science & Engineering","Business Directories & Listings"],"lifecycle":[{"event":"open","at":"2026-10-02T15:31:40Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.708,"p_room":0.75,"age_days":16,"expected_fill_days":19,"reasons":["conf:1","win:late","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/one-moment-please-employee-support-clerk","json_url":"https://alion.io/job/one-moment-please-employee-support-clerk.json","meta":{"generated_at":"2026-10-19T23:08:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2082,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1318843},"rest":"https://alion.io/mcp/rest/get_company?id=1318843"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-moment-please-employee-support-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-moment-please-employee-support-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-moment-please-employee-support-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-moment-please-employee-support-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-moment-please-employee-support-clerk"}]}