{"id":1320061,"url":"https://alion.io/job/one-moment-please-facilities-supervisor","title":"Facilities Supervisor","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32,"max":36,"currency":"USD","period":"hour","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-01T06:43:31Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Description\nThe Facilities Supervisor at Opensity Solutionsis responsible foroverseeing daily facilities operations, maintenance activities, and workplace services to ensure a safe, efficient, and well-maintained environment for employees, clients, and visitors. This role provides direct supervision to facilities staff, including Associates and Coordinators, and partners closely with the Facilities Manager and Workplace Services leadership to ensure operational excellence and service consistency. The position ensures effective execution of maintenance, hospitality, and facility support services while contributing to team development and continuous improvement. This role reports to the Facilities Manager or Client Relations leadership and is classified asnon-exempt.\nROLES & RESPONSIBILITIES:\nSupervise daily facility operations, ensuring buildings, equipment, and workspaces are safe, functional, and properlymaintained.\n\nOversee maintenance activities, including repairs, preventative maintenance, and resolution of facility-related issues.\n\nCoordinate and assign work to Facilities Associates, Coordinators, and service staff, ensuringtimelycompletion of tasks.\n\nMonitor facility service requests and ensure proper escalation and resolution within service standards.\n\nSupport inspection of facilities toidentifymaintenance needs, safety concerns, and operational improvements.\n\nEnsure compliance with safety regulations, workplace standards, and organizational policies.\n\nSupport hospitality services, including conference room setup, kitchen maintenance, andcommon areaupkeep.\n\nOversee mail, copy, reception, and general workplace service functions as needed.\n\nAssistin office moves, workspace reconfigurations, furniture setup, and general facilities projects.\n\nCollaborate with the Facilities Manager todetermineservice needs, priorities, and operational requirements.\n\nMonitor vendor performance and coordinate with external service providers whenrequired.\n\nEnsure proper stocking, inventory control, and supply management acrossfacilitiesservice areas.\n\nSupport team training, onboarding, and ongoing performance development for facilities staff.\n\nPromote a culture of service excellence, accountability, and continuous improvement.\n\nEnsureaccuratedocumentation of facility activities, issues, and service logs.\n\nKNOWLEDGE, SKILLS & ATTRIBUTES:\nStrong leadership skills with experience supervising frontline facilities or workplace services teams.\n\nSolid understanding offacilitiesoperations, maintenance processes, and workplace services functions.\n\nAbility to manage multiple service areas including maintenance, hospitality, and general office support.\n\nStrong organizational and prioritization skills in a fast-paced environment.\n\nExcellent communication and interpersonal skills for team and client interaction.\n\nStrong problem-solving skills with sound judgment and decision-making ability.\n\nKnowledge of workplace safety standards and regulatory compliance requirements.\n\nCustomer service mindset with a focus on workplace experience quality.\n\nAbility to train, mentor, and support frontline staff.\n\nProficiencywith Microsoft Office and basic facility management or service tracking systems.\n\nQUALIFICATIONS:\nEducation: High school diploma or equivalent required; associate or bachelor’s degree preferred.\nExperience: 2-4 years of experience in facilities operations, workplace services, hospitality, or maintenance support, including supervisory or lead experience preferred.\nTechnical Skills: Familiarity with office systems, service tracking tools, and basic facilities management platforms.Proficiencyin Microsoft Office Suite is preferred.\nCertifications: Facilities management, safety (OSHA or equivalent), or workplace services certifications are a plus but notrequired.\nThe Compensation range for this role is 32.00 to 36.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":6008,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T21:11:22Z"}],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.64,"p_room":0.75,"age_days":14,"expected_fill_days":15,"reasons":["conf:19","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":72000,"is_top_pay":false},"html_url":"https://alion.io/job/one-moment-please-facilities-supervisor","json_url":"https://alion.io/job/one-moment-please-facilities-supervisor.json","meta":{"generated_at":"2026-10-01T10:45:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1966,"day_limit":5000,"remaining_today":3034,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}