{"id":1415989,"url":"https://alion.io/job/one-moment-please-field-channel-operations-coverage-manager","title":"Partner Sales Representative","company":{"id":1801701,"name":"Intermedia","domain":"intermedia.com","url":"https://alion.io/company/intermedia-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":228000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4086},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-27T20:44:40Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-25T01:12:06Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"We welcome all interested candidates to apply. Note - internal candidates will receive priority consideration for this opportunity.\nThe Partner Sales Representative is a hybrid role responsible for strengthening Partner sales execution through Salesforce governance, Power BI analytics, process adherence, and supplemental coverage for Partner Sales Executives (PSEs).\nThe role is equally divided between:\n50% Sales Operations, Salesforce and Power BI Analytics, and Process Adherence\n50% Inside Partner and Customer-Facing Sales Overlay\n\nThis is an inside role designed to provide consistent operational support and continuity of partner and customer engagement. The individual will have deep knowledge of Intermedia's sales processes and Partner ecosystem, serve as a sales overlay for PSEs, primarily providing coverage when representatives are on PTO, traveling, attending company events, or otherwise unavailable.\n\nThe role does not replace the assigned PSE or assume permanent ownership of partner relationships. Its purpose is to maintain responsiveness, advance active opportunities, and prevent sales activity from stalling during temporary coverage periods.\nWhat you'll do\n\nSales Operations, Salesforce, Power BI Analytics, and Process Adherence - 50%\n\nSalesforce Management and Governance\nServe as a subject-matter expert for Salesforce opportunity management, sales workflows, forecasting, and reporting.\nMonitor and improve Salesforce data accuracy, completeness, consistency, and timeliness.\nDevelop dashboards, reports, alerts, and views that improve seller productivity and leadership visibility.\nIdentify gaps in Salesforce adoption and provide coaching, documentation, and corrective recommendations.\nPartner with Sales Operations and Salesforce administrators to recommend system enhancements, workflow improvements, and automation.\nSupport user testing and field adoption of Salesforce enhancements and new functionality.\n\nPower BI Analytics and Business Insights\nDevelop, maintain, and interpret Power BI dashboards covering pipeline, bookings, revenue, churn, win rates, forecast accuracy, sales activity, and partner performance.\nTranslate sales data into concise, actionable recommendations for PSEs, sales leaders, and executive stakeholders.\nAnalyze performance by partner, territory, representative, product, customer segment, vertical, and opportunity size.\nIdentify performance trends, pipeline risks, conversion gaps, and growth opportunities.\nReconcile Salesforce and Power BI reporting to ensure consistent data and metric definitions.\nProduce executive reports, partner scorecards, business-review materials, and sales-performance summaries.\nMeasure the effectiveness of sales programs, promotions, enablement activities, and partner initiatives.\n\nSales Process and Operating Discipline\nSupport pipeline reviews, forecast inspections, opportunity reviews, and performance discussions.\nReinforce adherence to established sales stages, qualification requirements, pricing policies, approval processes, and forecasting methodologies.\nIdentify opportunities that lack required information, validated next steps, appropriate customer engagement, or sufficient sales activity.\nDevelop and maintain sales-process documentation, operating procedures, and reporting standards.\nSupport territory planning, partner segmentation, account prioritization, and sales-capacity analysis.\nIdentify training and enablement needs based on Salesforce adoption, Power BI analytics, sales performance, and observed process gaps.\nProvide sales leadership with fact-based recommendations to improve pipeline quality, forecast accuracy, conversion, and accountability.\n\nInside Partner and Customer-Facing Sales Overlay - 50%\n\nPSE Coverage and Sales Continuity\nProvide inside sales coverage for PSEs who are on PTO, traveling, attending company events, or otherwise temporarily unavailable.\nReview coverage plans with PSEs before scheduled absences, including active opportunities, partner priorities, customer commitments, and required follow-up.\nMonitor assigned PSE email, Salesforce tasks, opportunity activity, and documented next steps as permitted during the coverage period.\nRespond promptly to partner and customer questions, requests, and time-sensitive sales needs.\nMaintain deal momentum by coordinating meetings, demonstrations, pricing requests, internal approvals, and follow-up activities.\nAdvance active opportunities based on the documented sales strategy without changing account ownership or established partner direction.\nEscalate urgent commercial, technical, operational, or customer-experience issues to the appropriate leader or internal resource.\nDocument all partner and customer interactions, decisions, commitments, and next steps in Salesforce.\nProvide the returning PSE with a concise coverage summary, including completed actions, outstanding items, risks, and recommended next steps.\nEnsure a seamless transition back to the assigned PSE following the coverage period.\n\nPartner and Customer Sales Support\nParticipate virtually in partner and customer discovery meetings, solution presentations, demonstrations, business reviews, and deal-strategy sessions.\nSupport partners and PSEs in developing business cases, value propositions, competitive positioning, and close strategies.\nHelp validate customer business drivers, decision criteria, technical requirements, competitive threats, and compelling events.\nCoordinate internal resources-including Solutions Engineering, Product, Marketing, Finance, Legal, and Operations-to support opportunity requirements.\nAssist with pricing requests, proposal development, product questions, sales documentation, and internal approval processes.\nHelp partners identify whitespace and cross-sell opportunities within existing customer accounts.\nProvide guidance on opportunity qualification, deal structure, competitive differentiation, and next-step planning.\nRepresent partner and customer feedback internally and translate field needs into actionable recommendations.\nSupport strategic opportunities from qualification through close while maintaining alignment with the assigned PSE.\n\nCoverage Model and Role Boundaries\nThis is an inside role, with partner and customer engagement conducted primarily by phone, email, video conference, and internal collaboration tools.\nThe assigned PSE remains the primary relationship owner and retains responsibility for account strategy, territory management, and long-term partner development.\nCoverage assignments are temporary and based on PTO schedules, travel, meetings, events, workload requirements, and business priorities.\nThe role is expected to operate from established Salesforce records, opportunity plans, and documented PSE instructions.\nMaterial changes to pricing strategy, account direction, partner commitments, or opportunity positioning require alignment with the assigned PSE or sales leadership.\nLimited travel may be required for internal meetings, training, or select business events, but routine field travel is not a core requirement.\nWhat you'll bring\nBachelor’s degree in Business, Finance, Analytics, Sales, Marketing, or a related discipline, or equivalent professional experience.\nFive or more years of experience in sales operations, inside sales, revenue operations, sales analytics, channel sales, or account support.\nKnowledge of Intermedia sales processes and Partner ecosystem\nStrong working knowledge of Salesforce, including opportunity management, dashboards, reporting, forecasting, and data-quality governance.\nDemonstrated experience creating, maintaining, or interpreting Power BI reports and dashboards.\nExperience supporting customers, channel partners, or sales representatives in a remote or inside-sales environment.\nStrong understanding of pipeline management, forecasting, opportunity qualification, and sales-process governance.\nAbility to quickly understand active opportunities and provide effective temporary coverage across multiple PSE territories.\nAdvanced Microsoft Excel and PowerPoint skills.\nStrong written, verbal, presentation, and virtual-meeting capabilities.\nAbility to manage multiple priorities and respond effectively to time-sensitive partner and customer needs.\nAbility to influence behavior and reinforce accountability without direct reporting authority.\n\n Preferred Qualifications\nExperience in technology, telecommunications, SaaS, cloud communications, managed services, or a channel-led sales organization.\nExperience supporting reseller, MSP, or indirect-sales business models.\nFamiliarity with recurring-revenue metrics, including MRR, ARR, retention, churn, and customer lifetime value.\nExperience supporting complex, multi-stakeholder sales opportunities.\nKnowledge of consultative selling, value-based selling, and formal opportunity-qualification methodologies.\n\nDiversity, Inclusion, and Equal Opportunity\n\nWe hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.","description_format":"text","description_chars":9751,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Company events","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-28T20:44:40Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.609,"p_room":0.35,"age_days":26,"expected_fill_days":8,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/one-moment-please-field-channel-operations-coverage-manager","json_url":"https://alion.io/job/one-moment-please-field-channel-operations-coverage-manager.json","meta":{"generated_at":"2026-10-25T01:26:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2235,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1801701},"rest":"https://alion.io/mcp/rest/get_company?id=1801701"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-moment-please-field-channel-operations-coverage-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-moment-please-field-channel-operations-coverage-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-moment-please-field-channel-operations-coverage-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-moment-please-field-channel-operations-coverage-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-moment-please-field-channel-operations-coverage-manager"}]}