{"id":1697397,"url":"https://alion.io/job/one-moment-please-it-support-12","title":"IT Support","company":{"id":1989293,"name":"Polyplex","domain":"polyplex.com","url":"https://alion.io/company/polyplex-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pluak Daeng, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":814},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Hyper-V","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-02T07:57:39Z","employer_posted_date":null,"last_verified_at":"2026-10-02T07:57:39Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"IT Systems and Network Administration- Administer Windows Server environments, including Active Directory, system configurations, and server maintenance.\n\n- Manage virtualization platforms such as Hyper-V.\n\n- Monitor system operations, analyze performance, and provide recommendations for improvements.\n\n- Install, configure, and maintain computer hardware, software, networks, printers, scanners, and other IT devices.\n\n- Ensure the reliability and security of computer systems and networks through proactive monitoring and maintenance.User Support and Account Management- Set up and manage user accounts, ensuring proper access levels and permissions.\n\n- Respond promptly to service issues and requests, providing timely resolutions.\n\n- Install or remove standardized software as per organizational requirements.IT Asset and Contract Management- Oversee procurement of all IT devices, ensuring alignment with organizational needs and budgets.\n\n- Renew contracts for IT devices and services, ensuring uninterrupted operations.\n\n- Maintain an inventory of IT assets and coordinate repairs or replacements as necessary.Device and Peripheral Maintenance- Service and maintain all printers, VOIP phones, video conferencing equipment, and related peripherals.\n\n- Troubleshoot and resolve technical issues with IT devices, escalating complex problems when required.\n\n- Repair or replace faulty equipment to ensure minimal downtime.General Responsibilities- Perform any other tasks assigned by the supervisor to support the organization’s IT objectives.\nQualifications\nBachelor’s degree in Information Technology, Information Systems, Computer Science, Computer Engineering, or a related field.\n\nMinimum of 1-3 years of experience in IT Support or a similar role. Experience in configuring Cisco and Allied Telesis devices will be considered a significant advantage.\n\nTechnical Skills: Proficient in operating systems such as Windows 7, Windows 10, Windows 11 and applications including MS Office 2016, 2021 and Office 365. Strong understanding of IT systems, hardware, software, and network troubleshooting.\n\nCommunication Skills: Proficiency in both written and verbal English communication will be considered a significant advantage. Strong interpersonal communication abilities with a focus on teamwork and collaboration.\n\nAdditional Knowledge: Strong analytical and problem-solving skills, with the ability to work effectively both independently and as part of a team.\nBenefits\n1.Housing allowance2.Level Allowance3.Support 2 Meal per Days4.Shift Allowance5.Celebration of Marriage6.Condolence for Employee and Family7.Newborn Celebration8.Birthday Gift9.Group life insurance & accident10.Health Insurance11.Provident fund (4-7%)12.PTL Loans13.Campany Transportation (Rayong,Chonburi)14.Incentive15.Uniform16.etc.","description_format":"text","description_chars":2812,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T12:15:07Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.755,"p_room":0.9,"age_days":9,"expected_fill_days":16,"reasons":["seen:9","win:mid","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/one-moment-please-it-support-12","json_url":"https://alion.io/job/one-moment-please-it-support-12.json","meta":{"generated_at":"2026-10-13T05:28:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8484,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1989293},"rest":"https://alion.io/mcp/rest/get_company?id=1989293"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-moment-please-it-support-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-moment-please-it-support-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-moment-please-it-support-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-moment-please-it-support-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-moment-please-it-support-12"}]}