{"id":1320119,"url":"https://alion.io/job/one-moment-please-lead-records-associate","title":"LEAD RECORDS ASSOCIATE","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":31,"currency":"USD","period":"hour","gross":null,"usd_annual":62000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-02T04:57:19Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Description:\nThe Lead Records Associateis responsible foroverseeing the organization, classification, storage, and retrieval of physical and digital records to ensure accuracy, accessibility, and compliance with organizational and regulatory standards. This role supervises a small team of records clerks, supports records governance initiatives, and ensures data integrity across all records systems. The position reports to the Client Relations Manager or Client Relations Director and is classified asNon-Exempt.\nROLES & RESPONSIBILITIES:\nLead, train, and supervise a team of records clerks to ensure efficient andaccuraterecords processing\n\nDevelop, implement, andmaintainrecords management policies, procedures, and standards\n\nOversee classification, indexing, and labeling of records to ensureaccurateorganization and retrieval\n\nManage physical and digital records storage systems, ensuring security, accessibility, and proper maintenance\n\nMonitor records lifecycle processes, including retention, archiving, and disposal in compliance with regulations\n\nConduct regular audits of records systems to ensure accuracy, completeness, and compliance\n\nImplement corrective actions and process improvements based on audit findings and operational needs\n\nEnsure compliance with data protection, privacy laws, and regulatory retention requirements\n\nSupport retrieval requests andassiststaff inlocatingrecords ina timelyand efficient manner\n\nCollaborate with legal, compliance, and internal teams on records-related issues and requirements\n\nProvide training and ongoing support to enhance team knowledge of records management practices\n\nPromote a culture of accuracy, confidentiality, and continuous improvement within the records function\n\nKNOWLEDGE, SKILLS & ATTRIBUTES:\nStrong understanding of records management principles, systems, and lifecycle processes\n\nKnowledge of data privacy, retention policies, and compliance regulations\n\nStrong leadership and team supervision skills\n\nHigh attention to detail and strong organizational abilities\n\nAbility to manage both physical and digital filing systems\n\nStrong problem-solving and analytical skills for auditing and quality control\n\nProficiencyin Microsoft Office applications\n\nAbility to work with records management or document tracking systems\n\nStrong communicationskills, both written and verbal\n\nAbility to manage competing priorities in a fast-paced environment\n\nStrong ethical standards and ability to handle confidential information\n\nAdaptability and commitment to process improvement\n\nQUALIFICATIONS:\nEducation: High school diploma or equivalent required; college degree preferred (or equivalent experience).\nExperience: 2-3 years of experience in records management, document control, administrative support, or information governance, including prior experience in a lead or supervisory role preferred.\nTechnical Skills:\nMicrosoft Office Suite (Word, Excel, Outlook)\n\nRecords management systems (physical and digital)\n\nDocument tracking or imaging systems (preferred)\n\nBasic data entry and reporting tools\n\nThe Compensation range for this role is 28.50 to 31.50 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":5272,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T21:11:22Z"}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.639,"p_room":0.45,"age_days":29,"expected_fill_days":15,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":62000,"is_top_pay":false},"html_url":"https://alion.io/job/one-moment-please-lead-records-associate","json_url":"https://alion.io/job/one-moment-please-lead-records-associate.json","meta":{"generated_at":"2026-10-03T04:33:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4800,"day_limit":5000,"remaining_today":200,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}