{"id":2351776,"url":"https://alion.io/job/one-moment-please-maintenance-lead","title":"Maintenance Lead","company":{"id":2416026,"name":"Think Good","domain":"thinkgood.org","url":"https://alion.io/company/thinkgood","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Long Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":107000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":972},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-18T07:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-17T21:21:22Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"Maintenance Lead\n\nSummary Description:\nThe Maintenance Lead supports the Maintenance Supervisor / Maintenance Manager with the daily operation of the Goodwill SOLAC Facilities Maintenance Department. This position helps lead maintenance technicians in the field, monitors service tickets, coordinates assigned work, assists with vendor communication, and completes hands-on repairs across retail stores and corporate facilities. This role is designed for a dependable, hands-on leader who knows the work, takes initiative after assigned tasks are complete, communicates clearly, asks questions when clarification is needed, and helps mentor team members while maintaining a high standard of accountability, safety, and quality.\n\nExemplary Duties / Responsibilities:\nLeadership & Daily Operations\nAssist the Maintenance Supervisor / Manager with daily maintenance operations across assigned Goodwill SOLAC locations.\nLead, support, and mentor maintenance technicians in the field while continuing to perform hands-on maintenance work.\nMonitor incoming service tickets and assist with prioritizing, assigning, and following up on work orders.\nEnsure work orders are updated with clear notes, accurate status updates, and required completion photos.\nCommunicate professionally with store managers, department leaders, vendors, and maintenance team members.\nRespond to urgent maintenance needs and support special projects when required.\nMaintenance, Projects & Vendor Support\nPerform troubleshooting and repairs in HVAC, electrical, plumbing, lighting, doors, fixtures, equipment, general building maintenance, and carpentry as qualified.\nAssist with vendor coordination, including scheduling, site access, scope clarification, progress follow-up, and verifying completed work.\nIdentify repair needs during site visits, preventative maintenance inspections, and routine facility checks.\nSupport preventative maintenance programs for HVAC units, lighting, plumbing, doors, equipment, and general facility conditions.\nHelp create material lists, parts requests, basic estimates, and project planning information as needed.\nPromote safe work practices, proper PPE use, clean work areas, and a professional appearance at all job sites.\n\nPhysical Analysis:\nPhysical Demands and Working Conditions\nAbility to lift, carry, push, or pull up to 50 pounds.\nAbility to stand, walk, bend, kneel, climb ladders, and work in indoor and outdoor conditions.\nAbility to work on rooftops, in mechanical rooms, storage areas, restrooms, sales floors, and back-of-house areas.\nAbility to safely operate maintenance tools, equipment, and vehicles as assigned.\nEnvironment/Element Exposure\nVibrations, hazards (physical), fumes, dust, and odors: occasionally.\nChemicals: occasionally.\nExtreme cold, heat, wet or humid conditions: occasionally.\nMinimum Qualifications:\nEducation/Experience:\nHigh school diploma or equivalent required.\nMinimum of 3 years of hands-on facilities maintenance experience required, preferably in a commercial, retail, or multi-site environment.\nWorking knowledge of at least one skilled trade such as HVAC, electrical, plumbing, carpentry, appliance repair, or general facilities maintenance.\nAbility to troubleshoot repairs, complete assigned work with limited supervision, and document findings clearly.\nAbility to safely use hand tools, power tools, ladders, meters, and maintenance equipment.\nBasic computer or mobile device skills for ticket updates, photos, emails, and team communication.\nDesirable Qualifications:\nAt least one trade certification is preferred.\nEPA Universal 608 Certification is strongly preferred, especially for HVAC-related work.\nCandidates with 5 or more years of strong maintenance experience may be considered when a trade certification is not currently held.\nValid driver license and clean driving record preferred.\nHVAC troubleshooting and preventative maintenance experience.\nExperience coordinating with outside vendors and following up on repair scopes.\nExperience leading, coaching, or training maintenance technicians.\nExperience working in retail, commercial, nonprofit, or multi-site facilities maintenance.\nStrong understanding of preventative maintenance, ticket documentation, and customer service expectations.\nCore Competencies:\nSet the example for accountability, dependability, safety, ethics, and quality of work.\nTake initiative by identifying productive work when assigned tasks are complete.\nMonitor tickets as they come in and respond in a way that helps keep the team organized and moving.\nCommunicate clearly with leadership, team members, vendors, and store management.\nAsk questions when direction is unclear and help team members understand expectations.\nMentor technicians by sharing job knowledge and supporting growth in multiple trades.\nProvide strong internal customer service and maintain professionalism at every location.\nSupport a culture of teamwork, ownership, follow-through, and continuous improvement.\n\nLocation:\nCorporate Office, while servicing all Goodwill Southern Los Angeles County locations as needed.\n\nThis job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.","description_format":"text","description_chars":5331,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T14:01:47Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.628,"p_room":0.45,"age_days":59,"expected_fill_days":31,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/one-moment-please-maintenance-lead","json_url":"https://alion.io/job/one-moment-please-maintenance-lead.json","meta":{"generated_at":"2026-10-17T23:05:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1352,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2416026},"rest":"https://alion.io/mcp/rest/get_company?id=2416026"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-moment-please-maintenance-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-moment-please-maintenance-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-moment-please-maintenance-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-moment-please-maintenance-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-moment-please-maintenance-lead"}]}