{"id":1373469,"url":"https://alion.io/job/one-moment-please-product-designer","title":"Product Designer - Integrations & Flow Studios","company":{"id":1801701,"name":"Intermedia","domain":"intermedia.com","url":"https://alion.io/company/intermedia-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PT"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":114000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1366},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Figma","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Machine Learning","optional":false},{"name":"Multimodal AI","optional":false}],"status":"live","first_seen_at":"2026-09-27T05:25:15Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T21:16:36Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"About the Role\n\nWe are looking for a Proudct Designer- Integrations Flow Studio to help define the next generation of intelligent experiences across Intermedia's products.\nIn this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software, turning sophisticated AI capabilities into simple experiences that solve real customer problems.\nYou will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle-from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.\nThis is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.\nKey Responsibilities\nResponsibilities\n\nAI Experience Design\n\nDesign intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces.\nExplore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation.\nDesign experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users.\nTranslate complex AI functionality into simple, understandable interactions appropriate for everyday business users.\nDetermine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality.\nDesign effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention.\nCreate experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take.\nUX & Product Design\nOwn design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization.\nConduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors.\nTranslate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs.\nDevelop and validate design hypotheses through rapid prototyping and user testing.\nIdentify opportunities to simplify complex workflows through thoughtful UX and intelligent automation.\nUse qualitative and quantitative data to evaluate experiences and recommend improvements.\nWork closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes.\n\nAI Trust & Responsible Design\nDesign AI experiences that establish appropriate levels of trust, transparency, and user control.\nClearly distinguish AI-generated information and actions where appropriate.\nDesign graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request.\nCreate effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions.\nDesign feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results.\nPartner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience.\nHelp establish UX guidelines for consistent and responsible use of AI throughout Intermedia products.\n\nDesign Systems\nContribute to and evolve Intermedia's design system to support AI-powered experiences.\nDefine reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows.\nEnsure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features.\nMaintain consistency across products while identifying where emerging AI interactions require new design paradigms.\nPartner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented.\nCollaboration & Leadership\nPartner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers.\nFacilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities.\nClearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders.\nChallenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience.\nProvide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization.\nCollaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences.\nStay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences.\nOur Expectations\n5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software.\nA strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving.\nExcellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles.\nStrong ability to analyze complex requirements and turn them into simple, elegant solutions.\nExperience conducting or participating in user research and usability testing.\nStrong proficiency with Figma, prototyping tools, and modern design-system practices.\nExperience working closely with Product Management and Engineering in an Agile software-development environment.\nStrong communication, presentation, collaboration, and stakeholder-management skills.\nAbility to work effectively with ambiguity and rapidly evolving requirements.\nStrong attention to detail while maintaining an understanding of the broader product and customer experience.\n AI Experience & Knowledge\n\nWe don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies.\nThe ideal candidate has:\nExperience designing products or features powered by generative AI, machine learning, or intelligent automation.\nUnderstanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences.\nFamiliarity with conversational UX and natural-language interfaces.\nUnderstanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops.\nFamiliarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users.\nExperience thinking through trust, transparency, explainability, privacy, and user control in AI experiences.\nA strong interest in experimenting with new AI tools and interaction models.\n\nAdvantages\n\nExperience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products.\nExperience designing AI copilots, assistants, conversational interfaces, or agentic workflows.\nExperience developing or contributing to large-scale design systems.\nExperience with voice and multimodal interfaces.\nUnderstanding of accessibility standards and inclusive design.\nFamiliarity with HTML/CSS and the technical constraints of modern web applications.\nExperience using AI-assisted design and prototyping tools.\nExperience working with globally distributed Product and Engineering teams.\n\nWhat Success Looks Like\nAs a Senior UI/UX Designer - AI, you will help ensure that AI at Intermedia is not simply powerful technology-it is a valuable and trusted customer experience.\nSuccess means:\nCustomers immediately understand how AI can help them.\nComplex AI capabilities feel simple and natural to use.\nUsers remain informed and in control when AI recommends or takes actions.\nAI features integrate seamlessly into existing customer workflows.\nCommon AI interaction patterns become consistent across Intermedia products.\nResearch and customer feedback meaningfully influence AI product decisions.\nProduct and Engineering teams view Design as a strategic partner in determining what AI experiences should be built, not simply how they should look.\n\nUltimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.","description_format":"text","description_chars":9006,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Contact Center 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