{"id":2195524,"url":"https://alion.io/job/one-moment-please-senior-technical-manager","title":"Senior Technical Manager","company":{"id":2305930,"name":"One moment, please...","domain":"orv.at","url":"https://alion.io/company/orv","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125000,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AutoCAD","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-12T15:24:18Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About the Metropolitan Museum of Art\nThe Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City-The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.\nSince its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.\nAt The Met, every staff member - from security officers to researchers to scientists and beyond - lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.\nRespect: Engage one another with collegiality, empathy, and kindness, always.\nInclusivity: Ensure that all are and feel welcome and valued.\nCollaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.\nExcellence: Lead the cultural world in quality and expertise-and inspire curiosity and creativity.\nIntegrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.\nGENERAL STATEMENT OF RESPONSIBILITIES & DUTIES\nThe Senior Technical Manager, Production Operations is a senior operational leader within Audio Visual & Media Services (AVMS), responsible for overseeing museum-wide event production operations, production staffing strategy, technical standards, and workforce coordination.\nThis position leads the planning, staffing, and execution of the AVMS portfolio across hundreds of events annually at The Metropolitan Museum of Art, including Met Live Arts performances, lectures, symposia, educational programs, donor events, Board of Trustees meetings, screenings, institutional meetings, and special events.\nWorking closely with AVMS leadership, Technical Managers, union technicians, museum stakeholders, and external vendors, the Senior Technical Manager ensures that AVMS operates through documented systems, consistent standards, and sustainable staffing models while maintainingcompliance with Museum policies, labor agreements, and safety requirements.\nPRIMARY RESPONSIBILITIES & DUTIES\nLead assigned production portfolios including Met Live Arts, Musical Instruments, film screenings, high-profile initiatives, and other museum-wide productions, serving as the senior technical authority from planning through post-event reconciliation.\n\nProvide technical leadership and oversight for complex productions, including audio, video, projection, lighting, livestreaming, networking, show control, and presentation technologies\n\nEvaluate and approve technical designs, system configurations, signal flows, equipment deployment, and production approaches.\n\nOversee production operations and execution, ensuring appropriate staffing, technical planning, documentation, run-of-show development, risk management, troubleshooting, and adherence to AVMS standardsand museumbest practices.\n\nProvide operational leadership and escalation support to Technical Managers and production teams, resolving complex technical, staffing, stakeholder,and service-delivery challenges while ensuring successful outcomes for high-profile and high-risk events.\n\nLead workforce and staffing management for assigned portfolios, including staffing strategy, scheduling, hiring, onboarding, training, payroll review, performance management, workload balancing, and effective use of Outlook, Lasso, Artifax, Workday, and related operational systems.\n\nEnsure labor, HR, and regulatory compliance by applying Collective Bargaining Agreements, organizational policies, and HR procedures, partnering with HR as necessary\n\nOversee operational systems, documentation, and controls, ensuring event records, staffing information, production documentation, metrics, and reporting are complete and accurate\n\nManage financial and administrative operations including procurement, vendor relationships, event expenses, quotes, invoices, budgets, etc.while providing operational input into equipment lifecycle planning, capital projects, technology roadmaps, and infrastructure modernization.\n\nDrive technical and operational improvement by identifyingopportunities to enhance AV infrastructure, production workflows, staffing models, equipment standards, and service delivery\n\nBuild strong cross-functional partnerships and stakeholder relationships with Audience Engagement, Education, Met Live Arts, Curatorial, Special Events, Security, Facilitiesand more as needed.\n\nREQUIREMENTS & QUALIFICATIONS\n8-10+ years of progressively responsible experience in live event production, performing arts production, audiovisual services, museum operations, or related fields.\n\n3-5 years of supervisory or management experience.\n\nExpert knowledge of professional audio, video, projection, lighting, livestreaming, presentation, and event-production technologies, including troubleshooting, system integration, signal flow, and live-event operations.\n\nDemonstrated experience leading technical teams and managing complex production operations.\n\nExperience working within unionized environments and collective bargaining frameworks.\n\nExperience with event scheduling, resource planning, and workforce management.\n\nStrong organizational and operational planning skills.\n\nExcellent written and verbal communication skills.\n\nAbility to manage multiple high-priority projects simultaneously.\n\nAvailability for frequent evening and weekend work as operational needs require.\n\nExperience in museums, performing arts organizations, cultural institutions, or higher educationpreferred\n\nExperience with Artifax, Lasso, Workday, Microsoft 365, AutoCAD, QLab, and production-management softwarepreferred\n\nBudgeting, procurement, and vendor management experiencepreferred\n\nExperience developing operational procedures and service-delivery standardspreferred\n\nCOMPENSATION\nPay Rate: $125,000 - $135,000 / Annually\nThe advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.\nVisa Sponsorship\nVisa sponsorship is not available for this position.\nLocation Requirements\nAt time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.\nBenefits Offerings\nThe Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.\nMedical, dental, vision and life insurance\n403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match\nConsiderable paid time off, including annual leave, sick leave, and 13 Museum holidays\nLong-term disability coverage\nFlexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)\nCommuter benefits (pre-tax income for parking or mass transit expenses)\nFree financial-planning services\nFinancial assistance for relevant coursework, seminars, and training programs\n25% discount for staff in Museum shops\nA subsidized staff cafeteria\nAccess to the Museums Council pass, which grants free admission to various museums and cultural institutions\nWe recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.\nThe Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact .\nThe Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.","description_format":"text","description_chars":9045,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Cafeteria","Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New Jersey","iso":null,"kind":"city"},{"name":"Pennsylvania","iso":null,"kind":"city"},{"name":"Connecticut","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T19:12:42Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.744,"p_room":0.75,"age_days":21,"expected_fill_days":23,"reasons":["conf:3","win:late"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":135000,"is_top_pay":true},"html_url":"https://alion.io/job/one-moment-please-senior-technical-manager","json_url":"https://alion.io/job/one-moment-please-senior-technical-manager.json","meta":{"generated_at":"2026-10-12T23:06:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2305930},"rest":"https://alion.io/mcp/rest/get_company?id=2305930"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fone-moment-please-senior-technical-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fone-moment-please-senior-technical-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fone-moment-please-senior-technical-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/one-moment-please-senior-technical-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fone-moment-please-senior-technical-manager"}]}