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Salary
≈ $47k – $131k per year (Estimated)
Location
Remote (Portugal)also open in United Kingdom
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 29, 2026. First seen by Alion on Sep 27, 2026.

Overview
Company
Impact
Profile match
Intermedia offers the leading Customer Service Contact & Call Center Software combining a robust suite of features, and carrier-grade reliability, backed by 24/7 support.

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you

THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT

PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows

companies to connect better. We have a strong track record of growth, profitability, and creating an environment

where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t

be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great

cloud technology. What’s more, we always look to promote from within and have many employees who have been

with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.

Are you ready to make your mark?

About the Role

In this role, you will design and build the backend services and capabilities that enable users to create, configure, test and deploy.

You will work closely with frontend engineers, AI/ML engineers, product managers, UX

designers, and platform teams to bring Agent Studio capabilities from concept through

production. You will develop the services behind agent configuration, orchestration, integrations,

testing, deployment, and lifecycle management while ensuring the platform meets enterprise

expectations for performance, reliability, security, and scalability.

This is a great opportunity for an experienced backend engineer who enjoys solving complex

technical problems, building extensible products, and creating intuitive ways for users.

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