{"id":2352924,"url":"https://alion.io/job/one-moment-please-sr-training-coordinator-amazon-2","title":"Sr. Training Coordinator - Amazon","company":{"id":1997257,"name":"Nwcenter","domain":"nwcenter.org","url":"https://alion.io/company/nwcenter","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":37,"max":42,"currency":"USD","period":"hour","gross":null,"usd_annual":84000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-12T14:13:25Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T16:44:19Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nThe Northwest Center @ Amazon team is fast-paced, high-impact, and focused on delivering 5-star service across multiple dynamic programs. We're hiring a Executive Development Program Coordinator to help drive unforgettable, executive-level training experiences that support the development of Amazon’s top leaders.\nThis isn’t your average coordinator role - you’ll be the mastermind behind high-profile training events, ensuring every detail is perfect and every attendee feels valued. You’ll work closely with executive stakeholders, manage multiple moving pieces, and bring next-level organization and energy to everything you do.\nYou’re a natural problem-solver, thrive in fast-moving environments, and take pride in staying five steps ahead. You’re confident working with senior leaders, calm under pressure, and able to make quick, smart decisions when it counts. If you're someone who loves making things happen and delivering excellence at scale - this is your moment.\nThis role may include occasional domestic travel and offers the chance to be part of high-visibility, and offers the chance to be part of high-visibility, leadership-impacting work with Northwest Center-an organization committed to inclusion, innovation, and making a lasting difference through service at the highest level.\nLocation: Seattle, WA + Bellevue, WA\nSchedule: Monday - Friday 8AM - 6PM hours vary (Occasional Nights/Weekends)\nWage: $37.48 - $42.81 per hour\nWhat we can offer:\nComprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment • 17 Accrued Paid Time Off Days Annually • Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave • Retirement 401(K) with a company match • Company-Provided Orca Pass - Unlimited use • Employment Assistance Program (EAP) via Spring Health • Mental Wellness Program including six free therapy sessions per year • Opportunity for career development with our NWC Mentorship Match program • Wellness Reimbursement Program - $25/month • Student Loan Contribution Program - $50/month • Pet Insurance Discount Program \nCheck out the entire list of benefits Northwest Center has to offer: \n\nhttps://nwcbenefits.hrbenefits.net/\nWhat You Will Do\nProgram and Administrative Support\nStrategically manage and optimize inventory systems for classroom resources, educational materials, and branded merchandise, ensuring seamless operational flow.\nDrive continuous improvement initiatives by collaborating with program coordinators to develop and implement standardized processes and best practices.\nCommunicate with stakeholders, peers, and vendors to share trends, feedback, and observations.\nMaintain accurate and current records of relevant data/metrics as needed.\nAnalyze operational data and communicate findings to relevant stakeholders.\nAssume day-to-day responsibility for assigned projects and successful task completion, with an ability to work independently and out of line of sight from other team members for all or part of shift. \nAssist with new tasks, processes, or projects as needed to support evolving team requirements and other NWC divisions and requests from Amazon partners. \nHours will have varied start and end times due to scheduling needs. Flexibility to work occasional nights and weekends. \nCustomer Support\nStaff registration desk; greeting, welcoming, and registering all attendees in a friendly, warm, professional, and courteous manner. Deliver exceptional concierge-level service.\nFoster and maintain strategic partnerships with key stakeholders and external partners to anticipate and exceed customer expectations through proactive solutions.\nDevelop and maintain comprehensive knowledge of management systems while serving as a subject matter expert to resolve complex inquiries and challenges.\nSend training communications, monitor and respond to correspondence, providing customer education, support, and information regarding facilities and campus resources.\nTraining Session Support\nLead mission-critical operations as the central liaison between program participants, instructional leaders, and support teams to deliver real-time solutions and maintain program excellence.\nPerform necessary setup of classroom resources including registration desk, resources, branding materials, catering, and other session-related needs in an organized and visually appealing fashion \nManage registration and logistics for sessions, including taking attendance of attendees.\nTravel domestically to support multi-day training sessions. \nWho You Are\nHigh School Diploma or GED required; Associates or Bachelor’s Degree preferred, or equivalent combination of education and experience.\n4-5 years of experience with providing customer service experience with Executive level employees.\n4-5 years of experience in stakeholder management.\nProven experience in coordinating executive-level learning program and facilitation of high-impact training sessions for senior stakeholders\n5+ years of experience in a high-volume customer-facing role. \nExperience in project management. (Preferred)\nExperience in event organization and planning. (Preferred)\nExperience managing a shared team Outlook inbox in addition to their own. (Preferred)\nStrong verbal and written skills. \nHighly effective in a fast-paced, dynamic environment. \nProficiency in Microsoft Word, Outlook, Excel, PowerPoint, SmartSheet, and SharePoint.\nExcellent customer service skills with the ability to write concise correspondence. Successfully communicating verbally and electronically with all levels of client customers, management, employees, and vendor partners.\nAbility to interpret diverse metrics and effectively communicate them to key stakeholders. Strong track record of effectively prioritizing and executing high-volume work streams while maintaining quality standards, meeting deadlines, and adapting to changing business needs.\nTrustworthy; ability to work well independently as well as collaboratively in a team setting.\nFlexible and adaptable to work in an evolving and hybrid environment, with the ability to multi-task in a fast-paced atmosphere.\nDisplay flexibility in an ever-changing environment, adapting to changes in priority and/or project requirements.\nEffective and efficient time management, possessing the ability to maintain multiple high-profile projects of varying timelines simultaneously across various stakeholders without direct ownership of resources.\nStrong attention to detail and a focus on project execution, able to manage a high degree of complexity and to distill information.\nAbility to understand, interpret and follow Northwest Center (NWC) and Amazon policies and procedures.\n\nWorking Conditions & Physical Demands\nMust be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.\nMay need to carry supplies to other buildings.\nSupport adjusting furniture or working with the onsite team to help facilitate furniture needs.\nAbility to work at a computer for long periods (up to 8 hours per workday).\nThe ability to move consistently within a 1.5-mile radius is required. \nAbout Northwest Center\nNorthwest Center (NWC) is an ambitious, dynamic, and driven social enterprise organization that operates successful businesses to drive societal change. We are focused on our collective North-a world where all children have equitable access to education, and the employment rate for people with disabilities is the same as the general population. Since its inception in 1965, Northwest Center has built and acquired a portfolio of commercial businesses to fuel our mission of disability inclusion and enable our journey North.\nNorthwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon’s thriving campuses throughout the nation. Our team works in a unique, fast-paced corporate setting on Amazon’s campuses to provide first-rate customer service-focused programs to our clients while also generating revenue that funds Northwest Center’s mission of inclusion\nNorthwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at .\nAt Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.\nWe believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. 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