{"id":2363141,"url":"https://alion.io/job/oneblood-process-optimization-program-manager","title":"Process Optimization Program Manager","company":{"id":1959573,"name":"OneBlood","domain":"oneblood.org","url":"https://alion.io/company/oneblood","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":162000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3691},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T16:11:23Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T09:17:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nLeads operational process improvement initiatives focused on optimizing blood collections operations, reducing product discards, lowering donor deferrals, and improving collection accuracy by blood type and product demand. Partners with Collections, Recruitment, Manufacturing, Quality, and operational leadership teams to design, implement, validate, and sustain improvements that enhance donor experience, operational efficiency, product utilization, and blood supply alignment across the organization.\nThis role serves as both an operational improvement leader and hands-on change agent responsible for identifying opportunities, implementing solutions, measuring outcomes, and validating operational and financial impact related to donor collections and blood\n*This position is a hybrid role, requiring some days in office.\nResponsibilities\nESSENTIAL FUNCTIONS:\nThe list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.\nLeads improvement initiatives focused on reducing blood product discards, minimizing donor deferrals, and improving blood type and product collection accuracy\nDrives operational strategies that align donor collections with inventory demand, utilization trends, and organizational blood supply goals\nFacilitates cross-functional improvement teams and prioritize high-impact operational initiatives across Collections, Recruitment, Manufacturing, and Quality functions\nConducts operational assessments, workflow analysis, and on-site observations to identify process gaps, inefficiencies, workflow variation, and opportunities for improvement.\nAnalyzes donor collection processes to improve donor qualification rates, reduce avoidable deferrals, and enhance donor retention and experience\nSupports initiatives that improve collection mix management, ensuring the right blood products are collected from the right donors at the right time\nIdentifies and implements operational changes that reduce over-collection, expiration risk, and product waste\nAnalyzes operational, donor, and inventory performance data to identify trends, risks, inefficiencies, and improvement opportunities\nDevelops performance metrics, dashboards, and operational reporting tools related to discards, donor deferrals, collection productivity, blood type alignment, and product utilization\nEstablishes monitoring and validation processes to ensure improvements are sustainable and operationally effective\nQualifications\nQUALIFICATIONS:\nTo perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\nEDUCATION AND/OR EXPERIENCE:\nBachelor’s Degree in Business, Operations Management, Industrial Engineering or related field and five (5) years relevant experience or an equivalent combination of education, certification, training, and/or experience.\nCERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:\nLean Six Sigma or Project Management Professional certification preferred.\nKNOWLEDGE, SKILLS AND ABILITIES:\nAdvanced knowledge of Lean, Six Sigma, and continuous improvement methodologies\nDeep understanding of end-to-end business process management (BPM)\nStrong grasp of data analysis, metrics, and performance measurement (KPIs)\nKnowledge of automation technologies and enterprise systems (RPA, ERP, workflow tools)\nUnderstanding of financial impact (ROI, cost-benefit analysis) and business operations\nAdvanced analytical and root cause problem-solving skills\nExpertise in process mapping, redesign, and workflow optimization\nAbility to translate data into actionable insights and business recommendations\nStrong stakeholder management and influencing skills (including senior leadership)\nEffective project/program management across complex, cross-functional initiatives\nExcellent communication and presentation skills (executive-level storytelling)\nAbility to think strategically and align improvements to business goals\nStrong systems thinking (understanding cross-functional dependencies)\nAbility to lead change and drive adoption across the organization\nProven ability to deliver measurable results (efficiency gains, cost savings, quality improvements).\nPHYSICAL REQUIREMENTS:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Functions involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). May involve some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing.\nENVIRONMENTAL REQUIREMENTS:\nThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.\nFunctions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate.\nACKNOWLEDGEMENT OF UNDERSTANDING:\nThis job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.\nOneBlood, Inc. is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, OneBlood, Inc. provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.","description_format":"text","description_chars":6056,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Blood & Tissue Banks"],"lifecycle":[{"event":"open","at":"2026-10-12T16:11:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:3","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/oneblood-process-optimization-program-manager","json_url":"https://alion.io/job/oneblood-process-optimization-program-manager.json","meta":{"generated_at":"2026-10-13T10:52:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2100,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1959573},"rest":"https://alion.io/mcp/rest/get_company?id=1959573"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foneblood-process-optimization-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foneblood-process-optimization-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foneblood-process-optimization-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oneblood-process-optimization-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foneblood-process-optimization-program-manager"}]}