{"id":2363126,"url":"https://alion.io/job/oneblood-telerecruitment-supervisor","title":"Telerecruitment Supervisor","company":{"id":1959573,"name":"OneBlood","domain":"oneblood.org","url":"https://alion.io/company/oneblood","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orlando, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1805},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:11:23Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T13:13:07Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Overview\nWorks closely with the Telerecruitment Manager in devising and employing plans for achieving the department’s pre-set monthly goals. This position directly supervises a team of twenty full and part time associates. Supervisor will be responsible for managing team including their direct results and all quality checks performed on a regular basis. Candidate will need to be organized and a self starter who consistently looks to improve upon current processes while being available for staff questions and escalations. Supervisor will also manage schedules/attendance for all staff ensuring all OneBlood policies are followed.\nCoach, train and support call center staff, including onboarding new hires and providing coaching/retraining sessions for staff as needed.\nWork closely with our Marketing team to ensure clear communication regarding new promotions an programs. This is critical for staff to receive in a timely manner so they can assist donors with questions.\nSupervisor position also requires candidate to have technical skills that includes supporting/training/implementing new technology that becomes available within the call center area.\nResponsibilities\nThe list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.\nResponsible for the recruitment of blood donors via telephone in order to achieve pre-set monthly branch production goals.\nPerforms and manages tasks related to office operations and recruitment activities.\nOversees and tracks progress on special projects.\nVisits donor center (branch) locations and offsite drives / events as necessary.\nQualifications\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\nEDUCATION AND/OR EXPERIENCE:\nAssociate’s degree or equivalent from a two-year college or technical school and one year related supervisory experience and/or training; or equivalent combination of education, training and/or experience.\nCERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:\nNone\nKNOWLEDGE, ABILITIES AND SKILLS:\nKnowledge of the organization’s Telerecruitment programs, including whole blood, apheresis, HLA and rare donor recruitment, as well as all aspects related to scheduling of donors\nAbility to organize work for timely completion\nAbility to delegate, manage and supervise effectively\nAbility to work with minimal supervision\nAbility to establish and maintain effective and cooperative working relationships with those contacted in the course of work\nAbility to communicate effectively orally and in writing\nAbility to follow complex oral and written instructions\nAbility to speak, write, read, and understand standard English\nSkill in operating office equipment\nAbility to commute with personal transportation\nasic computer skills including knowledge of Microsoft Office applications \nPHYSICAL REQUIREMENTS:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nTasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve some manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.\nENVIRONMENTAL REQUIREMENTS:\nThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.\nFunctions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate.\nOneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories","description_format":"text","description_chars":4381,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Blood & Tissue Banks"],"lifecycle":[{"event":"open","at":"2026-10-12T16:11:23Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.335,"p_room":0.35,"age_days":8,"expected_fill_days":3,"reasons":["conf:2","velocity","win:tail","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/oneblood-telerecruitment-supervisor","json_url":"https://alion.io/job/oneblood-telerecruitment-supervisor.json","meta":{"generated_at":"2026-10-21T14:49:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1959573},"rest":"https://alion.io/mcp/rest/get_company?id=1959573"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foneblood-telerecruitment-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foneblood-telerecruitment-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foneblood-telerecruitment-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oneblood-telerecruitment-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foneblood-telerecruitment-supervisor"}]}