{"id":2931561,"url":"https://alion.io/job/onelog-channel-sales-operations-coordinator","title":"Channel Sales & Operations Coordinator","company":{"id":2429058,"name":"Onelog","domain":"onelog.com","url":"https://alion.io/company/onelog-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Factorial","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Harrow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":123},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"ISO 27001","optional":true}],"status":"live","first_seen_at":"2026-10-20T14:46:12Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T12:16:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Channel Sales & Operations Coordinator\nLocation: Harrow, UK (Working arrangements can be flexible depending on your location, ranging from hybrid to fully remote, with ad hoc office days planned with the Sales Director)\nContract: Permanent · Full-time (37.5 hours per week)\nReports to: Sales Director\nDomain (Department): Print & Copy Channel Business (Domain)\nStart date - immediate\nAbout ITS\nInfo Technology Supply Ltd is a well-established software company with a 38+ year track record, offering cloud-based SaaS, on-premise software, and professional services. We also specialise in print and copy management, helping organisations control costs, improve security, and streamline their print and copy environments.\nThe Role\nThe Channel Sales & Operations Coordinator is the operational backbone of the Channel Sales function in the Print & Copy Channel Business Unit. The role keeps day-to-day sales activity running smoothly, so the Channel Sales team can perform at its best and the business can grow.\nIt combines sales administration, partner support, and operational coordination with ownership of key channel processes and business controls. You will manage the full lifecycle of our channel partner and vendor relationships: partner onboarding, reseller agreements, vendor contracts, renewals, compliance tracking, MDF administration, and certification management.\nWorking with the Channel Sales team, vendors, and internal departments, you will keep administration accurate, processes efficient, and channel initiatives on schedule. Strong organisation, attention to detail, and a proactive approach are essential.\nYou will report to the Sales Director and work closely with the Sales Ordering & Renewal Processes team, Finance, HR, and other relevant departments/domains.\nKey Responsibilities\nWhat you will do\nPrepare reports, presentations, and sales summaries for the Sales Director.\n\nKeep partner and reseller records up to date.\n\nShare pricing, product, and promotion updates with partners and the sales team.\n\nBuild and maintain dashboards in Power BI and the CRM.\n\nProduce weekly and monthly reports on pipeline and partner performance.\n\nReconcile rebates, incentives and commissions with Finance.\n\nHelp plan quarterly business reviews with key partners.\n\nSupply sales data for marketing campaigns and content for the website.\n\nCoordinate onboarding for new team members.\n\nSuggest ways to use AI to work more efficiently\n\nSales and channel administration\nSupport the Sales Director with reports, presentations and sales performance summaries.\n\nKeep partner and reseller records accurate and up to date across all clusters.\n\nShare pricing, product, promotion and policy updates with partners and sales teams.\n\nBuild and maintain performance dashboards in Power BI and the CRM.\n\nCoordinate onboarding for new reseller partners.\n\nIdentify and suggest ways to use AI to make the role and wider channel operations more efficient.\n\nReporting and analysis\nBuild weekly and monthly reports on pipeline, sell-through and partner performance.\n\nCalculate and reconcile rebates, incentives and partner commissions with Finance.\n\nHelp plan and run quarterly business reviews (QBRs) with key partners, and internal reviews that track company performance and goals.\n\nTeam onboarding and coordination\nCoordinate onboarding for new team members joining the channel business, including documentation, system access and induction scheduling.\n\nAct as a point of continuity for new joiners during their first weeks, working with the relevant Cluster Manager to ensure a structured start.\n\nWhat We Are Looking For:\nExperience & Qualifications\n1-2 years in sales operations, sales administration, channel or partner programmes, or contract administration\n\nDegree in business, marketing, or a related field, or equivalent experience\n\nHands-on experience with a CRM (preferably webCRM) and Power BI or a similar reporting tool\n\nStrong Excel or Google Sheets skills: lookups, pivot tables, and basic power BI\n\n5.Clear written and verbal communication with partners, vendors, and internal teams\nDesired Skills & Experience\nExperience in the print, copy, or office technology channel is preferred\n\nFamiliarity with ISO 9001 or ISO 27001 documentation is preferred- not essential\n\nExperience administering contracts, renewals, or compliance processes.\n\nExperience with MDF, rebate, or vendor certification programmes.\n\nExperience using AI platforms and the application of.\n\nEssential Qualities\nThe best candidates are organised, detail-oriented, and comfortable juggling many partners and requests at once.\n1.Organisation: you track dozens of open requests without dropping any.\n2.Accuracy: pricing, orders, and payouts are right the first time.\n3.Relationship skills: partners, managers and team colleagues find you responsive, friendly, and dependable.\n4.Problem solving: you fix the immediate issue, then fix the process behind it.\n5.Data comfort: you turn raw CRM data into reports people actually use.\nIn Return We Offer\n1.Competitive salary and benefits package, in line with local market rates and statutory requirements\n2.Extensive support and training\n3.Company laptop\n4.Annual leave in line with local statutory entitlements, increasing with tenure\n5.Pension benefits provided in accordance with local requirements, following successful probation\n6.Life assurance benefit, subject to successful completion of probation and provided in line with local arrangements\n7.As part of a growing multinational group, you will gain exposure to channel operations, vendor programmes, and business practices across multiple European markets, providing valuable international commercial experience.\n8.Progression at iTS is based on performance and impact, with opportunities to take on greater responsibility and broaden your involvement across channel operations, vendor management, and business support activities as your skills develop.\nCompany Description\niTS is an independently run company established in 1988 with its headquarters in Harrow, London in the United Kingdom. We have operations throughout Europe and North America with customers across five continents.\nPlease visit iTS-group.com and printandcopycontrol.com for more details on our company and product portfolio. iTS is both ISO 9001:2015 and ISO/IEC 27001-2022 accredited.\nCompany Values\nCustomer Focused: We strive to ensure that our customers' needs are met and exceed their expectations, building strong, long-term relationships.\nFlexible & Loyal: We invest time, energy, and resources in nurturing our relationships, aiming for long-term success.\nInternational Team with a Family Spirit: Our company culture values collaboration, appreciation, and personal development, providing a rewarding environment where everyone can thrive.\niTS is not:\nArrogant: Arrogance makes people believe they always know best. It stops the constant learning that success requires. We see arrogance as the beginning of the end of any organisation.\nJoin a collaborative and fast-paced team where your contribution is valued and has a real impact. In this role, you will support key operational processes, coordinate essential business activities, and help ensure the smooth running of channel operations, vendor programmes, and customer administration. Working closely with internal teams and external partners, you will play an important part in delivering an efficient and professional service across the business.","description_format":"text","description_chars":7455,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":true},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software"],"lifecycle":[{"event":"open","at":"2026-10-20T14:46:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/onelog-channel-sales-operations-coordinator","json_url":"https://alion.io/job/onelog-channel-sales-operations-coordinator.json","meta":{"generated_at":"2026-10-21T13:28:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2429058},"rest":"https://alion.io/mcp/rest/get_company?id=2429058"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fonelog-channel-sales-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fonelog-channel-sales-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fonelog-channel-sales-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/onelog-channel-sales-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fonelog-channel-sales-operations-coordinator"}]}