{"id":2030360,"url":"https://alion.io/job/onemain-financial-operations-training-program-manager","title":"Operations Training Program Manager","company":{"id":1914300,"name":"OneMain Financial","domain":"onemainfinancial.com","url":"https://alion.io/company/onemainfinancial","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Evansville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1330},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-07T14:09:41Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-08T00:31:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Operations Training Program Manager partners with the business and other learning teams to create and design, implement and manage learning programs. Specific ownership will vary based on business requirements, with the main focus on aiding TMs with skill development related to secured loan offers and acceptance rates (Secured Rate).\nIn the Role\nProgram/Project Management:Strategically identify and launch learning programs that meet the business needs through completing needs analysis, determining program strategy, and identify and collaborate with resources to develop programs\nDevelop, implement, and manage an effective user forum to build open communications to, from, and among our users\nManage day-to-day tasks and associated milestones within programs\nAssess and monitor training programs for continuous improvement opportunities and providing continuous support to business/learners with the greatest ROI\nMaintain programs in line with content management standards\n\nFacilitation: Deliver instructor-led sessions, both live and virtual components of programs you manage and additional facilitation as necessary\nDesign: Partner with the business and instructional design teams to create learner centered programs that utilize a blended approach with emerging technology and support the business strategic objectives and cultural needs. Programs need to be flexible and scalable to meet the changing needs of the business\n Measurement: Utilize all levels of evaluation and regularly seek customer feedback to assess learning effectiveness and customer satisfaction. Develop targets and metrics to measure the success of training programs and partner with Learning Metrics and Analytics team(s) to share results with Operations and facilitate ongoing improvements in key goals\nBusiness Relationships: Develop strong customer relationships by responding to all customer requests and serve as the primary point of contact for program activities, status and problem resolution\nQualifications\nHS Diploma or GED equivalent.\nAbility to obtain insurance licensing within 6 months of start date.\n3+ years of experience in Financial Services.\nProficiency with Field Reporting, Microsoft PowerPoint, Excel, Word, and Power BI.\nDeep understanding of branch business practices and ability to apply insights to training outcomes.\nAbility to travel up to 25% including multiple overnights on occasion.\nPreferred:\nDemonstrated project management expertise, including the ability to plan, organize, and execute multiple initiatives simultaneously while ensuring timely delivery, stakeholder alignment, and adherence to quality standards\nProven and sustained ability to achieve key Originations and Servicing targets, including rate of secured offer acceptance (Secured Rate) and Delinquency Target Attainment (DTA)\nProven ability to plan and manage multiple priorities concurrently with strong results/goal orientation. Adaptable to changing priorities.\nAbility to operate in a team environment as well as independently to complete work assignments using solid time management skills.\nStrong research skills with eye for quality and attention to detail while keeping strategy and broader objectives at forefront\nAbility to influence without direct authority\nExcellent communication skills, both oral and written, as well as excellent listening skills; ability to communicate and interact with all levels of the organization including senior management\nAbility to adapt well to fast-paced environments with changing circumstances, direction, and strategy\nLocation: Evansville, IN; London, KY; Tempe, AZ; or Fort Mill, SC\nWho we Are\nOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.\nDriven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.\nBecause team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:\nHealth and wellbeing options for team members and their dependents\nUp to 4% matching 401(k)\nEmployee Stock Purchase Plan (10% share discount)\nTuition reimbursement\nContinuing education\nBonus eligible\nPaid time off\nPaid volunteer time \nAnd more\nOneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.","description_format":"text","description_chars":5506,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T14:09:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-08T01:39:29Z"},"pay":null,"html_url":"https://alion.io/job/onemain-financial-operations-training-program-manager","json_url":"https://alion.io/job/onemain-financial-operations-training-program-manager.json","meta":{"generated_at":"2026-10-08T01:39:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2882,"day_limit":5000,"remaining_today":2118,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1914300},"rest":"https://alion.io/mcp/rest/get_company?id=1914300"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fonemain-financial-operations-training-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fonemain-financial-operations-training-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fonemain-financial-operations-training-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/onemain-financial-operations-training-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fonemain-financial-operations-training-program-manager"}]}