{"id":2355422,"url":"https://alion.io/job/onetick-technical-operations-engineer","title":"Technical Operations Engineer","company":{"id":2575066,"name":"OneTick","domain":"onetick.com","url":"https://alion.io/company/onetick","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yerevan, Armenia"],"countries":["AM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":60000,"period":"year","method":null,"sample_n":21788},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Nagios","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GDPR","optional":true}],"status":"live","first_seen_at":"2024-06-27T00:00:00Z","employer_posted_date":"2024-06-27","last_verified_at":"2026-11-07T02:43:20Z","board_verified":true,"closed_at":null,"days_open":863,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":862},"description":"Overview\nAs a Tech Ops Specialist, you will be a key member of our Managed Services team, responsible for the day-to-day operations and support of our OneTick platform. You will work closely with our clients, ensuring the smooth and efficient operation of their data management and analytics solutions. This role requires a combination of technical expertise, problem-solving skills, high level of responsibility, and customer service excellence.\nOneMarketDatais a leading provider of high-performance data management and analytics solutions for the financial services industry. Our flagship product, OneTick, is a comprehensive solution that helps financial institutions manage and analyze large amounts of data quickly and efficiently. This enables them to make better decisions and stay competitive.\nOur team consists of experts in technology, finance, and data science, all dedicated to delivering innovative solutions that meet the evolving needs of the financial markets. Join us at OneMarketData and be part of a pioneering company making a significant impact in the financial world.\nPrior to advancing with your application, we kindly request that you review the CONSENT NOTICE FOR HR AND RECRUITING provided by OneMarketData. Your attention to this matter is greatly appreciated.\nKey Responsibilities:\nContinuously monitor and ensure the optimal health and performance of the OneTick platform, whether deployed in cloud environments or client data centers.\nFollow runbooks to troubleshoot and resolve technical issues related to data delivery and server application.\nEnhance and improve the monitoring of OneTick and related processes.\nPerform regular system maintenance and updates to ensure optimal performance.\nCollaborate with clients and vendors to inform them about critical issues and resolutions.\nWork closely with internal teams, including development and support, to escalate and resolve complex issues.\nAssist in the implementation and deployment of new features and enhancements of the deployment.\nRequirements:\nHigh Sense of Responsibility:Demonstrates strong accountability and reliability.\nNight Shift Availability:Ability to work night shifts as required.\nEducational Background:Bachelor’s degree in Computer Science, Information Technology, or a related field.Technical Proficiency:\n\nKnowledge of Linux bash commands and scripting.\nBasic scripting skills in Python.\nProven experience in a technical operations or support role.Additional Technical Skills:\n\nExperience with monitoring and logging tools (e.g. Nagios, Prometheus) is a plus.\nFamiliarity with cloud platforms (e.g., AWS, Azure) is advantageous.Problem-Solving and Attention to Detail:\n\nExcellent problem-solving abilities.\nKeen attention to detail.Communication and Interpersonal Skills:\n\nStrong verbal and written communication skills.\nExcellent interpersonal abilities with a focus on customer service.Team and Independent Work:\n\nAbility to work effectively both independently and as part of a team in a fast-paced environment.Industry Knowledge:\n\nKnowledge of financial markets and trading systems is an advantage.\nJob Benefits:\nHybrid workspace: ok to work both from home and the office\nReferral bonus program\nAnnual salary review\nHealth insurance\nReimbursement program for enhancing your skills (training,online courses,etc).\nThe position will require a background check, signed NDA, signed contract, and signed GDPR processor passthrough agreement (since we act as a data processor under GDPR). Salaries will be commensurate with experience, education, skillset, and local norms.\nThe position will require a background check, signed NDA, signed contract, and signed GDPR processor passthrough agreement (since we act as a data processor under GDPR). Salaries will be commensurate with experience, education, skillset, and local norms. 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