{"id":3333118,"url":"https://alion.io/job/onfon-microfinance-call-center-agent-x4","title":"Call Center Agent x4","company":{"id":4476429,"name":"Onfon Microfinance","domain":"onfonmicrofinance.co.tz","url":"https://alion.io/company/onfon-microfinance","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tanzania"],"countries":["TZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T11:31:22Z","employer_posted_date":null,"last_verified_at":"2026-10-27T11:31:22Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Onfon Microfinance hiring call center agents (04 positions)\nOrganization: Onfon Microfinance\n\nPosition: Call center agents\n\nNumber of positions: 04\n\nApplication deadline: 17 September 2026\n\nJob description\n\n1. Handling Inbound and Outbound Calls: Managing customer inquiries, resolving issues, and providing information about products or services.\n\n2. Customer Support: Assisting customers with their concerns, troubleshooting problems, and ensuring customer satisfaction.\n\n3. Data Entry and Documentation: Recording accurate information into databases and maintaining detailed records of interactions.\n\n4. Follow-Up: Following up on customer inquiries not immediately resolved and ensuring timely resolution.\n\n5. 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