{"id":233647,"url":"https://alion.io/job/onhires-client-account-manager","title":"Client Account Manager","company":{"id":4265,"name":"OnHires","domain":"onhires.com","url":"https://alion.io/company/onhires","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":128000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1172},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-24T22:08:38Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-09-27T00:49:33Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Remote | Contract | Global\nWhy This Role?\nWe’re looking for a commercially minded Client Account Manager who understands the MSP / MSSP world and can take real ownership of client relationships.\nThis is more than traditional account management. You’ll work closely with MSP and cybersecurity leaders, understand their growth challenges, shape solutions, and identify opportunities to expand existing accounts.\nYou’ll have the autonomy to influence client strategy, proposals, retention, and revenue growth - with direct exposure to senior decision-makers.\nWhat You’ll Own\nBuild and manage strong relationships with MSP and cybersecurity clients\n\nLead client conversations, uncover business challenges, and recommend the right solutions\n\nOwn client retention, expansion, and upsell opportunities\n\nCreate and shape commercial proposals and sales materials\n\nAct as a trusted advisor to MSP/MSSP owners and senior leaders\n\nBuild relationships within MSP, MSSP, channel, and partner communities\n\nTake ownership of a revenue target tied to client retention and growth\n\nWhat We’re Looking For\n3+ years of experience in MSP/MSSP account management, agency account management, channel partnerships, or a similar client-facing commercial role\n\nStrong understanding of managed IT / cybersecurity services and recurring-revenue businesses\n\nComfortable discussing SEO, paid media, content, and digital growth with clients\n\nProven commercial mindset - you’ve owned a book of business, revenue target, renewals, or expansion\n\nExperience creating proposals, sales materials, or sales-engineering content\n\nExcellent spoken and written English with strong client-facing communication skills\n\nConfident enough to identify a client’s commercial problem and recommend a solution - rather than simply passing the issue along\n\n⭐ Nice to Have\nExisting relationships within the MSP / MSSP ecosystem\n\nExperience working with MSP-focused marketing or growth agencies\n\nChannel, partnerships, or referral-network experience\n\nExperience selling to technical B2B decision-makers\n\nThis Role May Not Be for You If...\nYour experience is primarily coordination or task management\n\nYou haven’t worked with MSPs, IT services, cybersecurity, or similar B2B technical buyers\n\nYou prefer executing predefined processes rather than identifying opportunities\n\nYou’re uncomfortable owning commercial conversations and revenue outcomes\n\nWhy Join?\nWork directly with MSP and cybersecurity business leaders\n\nTake ownership of a portfolio rather than simply coordinating accounts\n\nInfluence strategy, retention, and revenue growth\n\nBuild your network across the growing MSP/MSSP ecosystem\n\nWork in a highly autonomous, commercially focused role\n\nRemote setup with a global team\n\nDirect visibility with senior leadership and decision-makers","description_format":"text","description_chars":2792,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-09-05T09:57:40Z"}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.491,"p_room":0.75,"age_days":32,"expected_fill_days":33,"reasons":["conf:0","agency","velocity","win:late"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/onhires-client-account-manager","json_url":"https://alion.io/job/onhires-client-account-manager.json","meta":{"generated_at":"2026-09-27T01:50:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1677,"day_limit":5000,"remaining_today":3323,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}