{"id":4191600,"url":"https://alion.io/job/oni-it-manager","title":"IT Manager","company":{"id":3782955,"name":"ONI","domain":"oni.bio","url":"https://alion.io/company/oni-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oxford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"CI/CD","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-12T17:46:48Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T19:28:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Join ONI and Explore the Boundaries of Scientific Discovery!\nAt ONI, we develop advanced imaging technologies that help scientists see and understand life at the molecular level. Our Nanoimager and Aplo Scope support discoveries in biological research and healthcare.\nWe are seeking a practical, hands-on IT Manager to keep our workplace technology reliable, secure and easy to use. Based in our Oxford office, you will support colleagues locally and work closely with colleagues in the USA and other locations, including our US IT colleagues and external service providers.\nThis is a hands-on management role focused on delivery, technical judgement and continuous improvement. You will take responsibility for IT operations in the UK, contribute to IT services across our international business, set priorities within your remit, maintain effective standards and tackle difficult problems yourself as required. We are looking for someone curious, resourceful and comfortable working across a broad range of technologies, who challenges unnecessary complexity, gets to the root of problems and makes thoughtful, maintainable improvements.\nLocation and reporting: This role is based at our Oxford office and reports to the CFO. Some flexibility to work with colleagues across US time zones, including occasional later meetings, is expected. Responsibilities may evolve with business needs.\nYour role at ONI:\nBe a trusted, approachable point of contact for employees, resolving hands-on IT issues in Oxford and helping colleagues internationally as needed; coordinate support requests, escalations and practical service standards.\n\nOversee the day-to-day performance of IT services within your remit: agree priorities, monitor recurring issues and service quality, and work constructively with internal colleagues, outsourced support and specialist vendors to deliver improvements.\n\nAdminister and improve a mixed Mac and Windows environment, including macOS, Windows and iOS devices, Apple Business Manager (ABM), Mosyle, Microsoft Intune and associated provisioning, patching and device lifecycle processes.\n\nSupport Microsoft 365 and Microsoft Entra ID, including identity, SSO, MFA, permissions, licensing and secure access throughout the employee joiner, mover and leaver lifecycle.\n\nMaintain office infrastructure and technology, including Wi-Fi, connectivity, meeting rooms, video conferencing and electronic access systems; work with HR and Logistics on equipment procurement, issue, return, reuse and secure disposal.\n\nApply practical security controls, including endpoint protection, access reviews, secure configuration and remediation of risks, with appropriate attention to data protection requirements.\n\nCoordinate backup and recovery arrangements for critical IT services, keep recovery documentation current and arrange periodic restoration tests with relevant system owners and providers.\n\nContinuously reduce complexity across IT and related business workflows: standardise sensible configurations, consolidate unnecessary tools, eliminate repetitive administration, automate repeatable tasks and fix root causes rather than repeatedly treating symptoms. Look for practical ways to help colleagues work more effectively using the technology we already have.\n\nPlan and deliver IT projects, changes and service improvements with clear ownership, proportionate testing and usable documentation. Review the balance of internal and externally provided services and develop internal capability where appropriate.\n\nProvide technical support for internal business applications and SaaS platforms in partnership with departmental owners, contributing to access, integrations, workflow improvements and automation without assuming ownership of business processes.\n\nDepending on your interests, experience and business priorities, there will also be opportunities to contribute to software deployment, developer tooling, cloud environments, automation and DevOps-related improvements, working alongside our technical teams.\n\nEssential experience and skills:\nSubstantial hands-on experience across IT operations, end-user support, systems administration or infrastructure in a small or growing business; comfortable both setting priorities and resolving technical issues personally.\n\nConfident supporting mixed Windows and macOS environments, device deployment and lifecycle management, and identity and access services such as Microsoft 365 and Entra ID.\n\nPractical familiarity with endpoint management and security, including MDM concepts; able to learn unfamiliar tools quickly rather than relying on one vendor stack.\n\nSound troubleshooting across endpoint devices, applications, networking (including DNS, DHCP and Wi-Fi), authentication and office connectivity.\n\nAbility to assess risk, manage competing demands, work effectively with service providers and see complex problems through to a reliable resolution.\n\nClear, approachable communication, discretion with sensitive information and an instinct for simplifying systems and reducing operational friction.\n\nWillingness and ability to work in person at our Oxford office as an essential part of the role.\n\nFlexibility to liaise with US colleagues as required.\n\nAdditional desirable experience includes:\nApple Business Manager and Mosyle; Microsoft Intune; or equivalent Apple and Windows device-management platforms.\n\nExperience working with managed service providers, service desks, vendor performance measures and evolving IT service delivery models.\n\nBackup, restoration testing, business continuity, practical security programmes or Cyber Essentials.\n\nScripting and automation using PowerShell, Python, shell tools or low-code workflows.\n\nTechnical administration of CRM, ERP, PLM or HR applications; APIs and application integrations.\n\nSoftware packaging and deployment, cloud platforms, source control, CI/CD or DevOps tooling; experience in life sciences or another technology-led environment.","description_format":"text","description_chars":5965,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Laboratory Equipment"],"lifecycle":[{"event":"open","at":"2026-11-12T19:28:44Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":51,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T20:55:03Z"},"pay":null,"html_url":"https://alion.io/job/oni-it-manager","json_url":"https://alion.io/job/oni-it-manager.json","meta":{"generated_at":"2026-11-12T20:55:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44203,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3782955},"rest":"https://alion.io/mcp/rest/get_company?id=3782955"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foni-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foni-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foni-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oni-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foni-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4191600}},{"tool":"search_jobs","arguments":{"company":"oni.bio","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4191600},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}