{"id":3254622,"url":"https://alion.io/job/online-education-services-research-lead","title":"Research Lead","company":{"id":449949,"name":"Online Education Services","domain":"oes.com","url":"https://alion.io/company/online-education-services","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Science & Research","role_family":"Science & Research","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cremorne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":122000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":54},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T00:00:00Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-11-13T22:03:31Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About OES\nOES is a global education services partner, working with universities, employers, and industry bodies to deliver market-leading online learning solutions. Our purpose is to enhance lives through education, and our vision is to be the world's most impactful enabler of education.\nWe are a values-led organisation that empowers our people to make a meaningful impact every day. Through collaboration, innovation, and a student-focused approach, we create engaging learning experiences while supporting our teams to grow, develop, and thrive in a culture that embraces change and continuous improvement. 3\nThe Opportunity\nAs our Research Lead, you will lead a talented and high-performing team responsible for generating the insights that drive smarter decisions across OES. From enhancing the student experience and improving retention to informing product development and organisational strategy, your work will have a direct impact on the future of the business. Working closely with senior stakeholders, you'll ensure research is focused, actionable and aligned to strategic priorities, transforming complex findings into clear recommendations that deliver measurable results and improve student outcomes.\nKey Responsibilities\nLead, coach and develop a high-performing research team. \nDrive the prioritisation and delivery of strategic research initiatives. \nTranslate complex research findings into clear recommendations and business decisions. \nPartner with senior stakeholders across Marketing, Operations, Academic Partnerships, Retention and Learning Solutions. \nCombine qualitative and quantitative research, analytics and student feedback to uncover actionable insights. \nIdentify emerging trends, risks and opportunities impacting the student experience. \nChampion research best practices, governance, standards and ethical frameworks. \nBuild research capability and literacy across the organisation. \nAbout you\nYou are a strategic research leader who is equally comfortable leading people, influencing stakeholders and translating insights into action.\nTo be successful, you'll bring:\nRelevant tertiary qualifications in Psychology, Social Sciences, Marketing, Research, or a related discipline. \nExtensive proven experience in customer, student, social or market research. \nStrong expertise across qualitative and quantitative research methodologies. \nProven experience leading complex research programs and developing research strategy. \nExceptional stakeholder management and influencing skills. \nExperience coaching and developing high-performing teams. \nA demonstrated ability to turn research insights into practical business outcomes. \nA passion for enhancing the student experience and improving outcomes through evidence-based decision making. \nWhat’s in it for you?\nAt OES, we're transforming lives through education. You'll join a high-performing, values-led organisation where your work directly influences business decisions, drives meaningful outcomes, and supports some of the world's leading education providers. If you enjoy working with smart people, solving complex challenges, and making a genuine impact, you'll thrive here. We empower our leaders to think strategically, challenge convention, and deliver meaningful outcomes while building high-performing teams and fostering a culture of continuous improvement.\nWe offer a flexible hybrid working model, comprehensive wellbeing initiatives, professional development opportunities, paid parental leave, study assistance, income protection insurance, and a range of health and lifestyle benefits designed to support our people both personally and professionally.\nIf you're a research leader who thrives on solving complex problems, influencing strategy and creating better outcomes for students, we'd love to hear from you. Apply now with your CV and cover letter.\nAt OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES. \nRequirements","description_format":"text","description_chars":4222,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave","Professional development"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms"],"lifecycle":[{"event":"open","at":"2026-10-26T00:50:23Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.793,"p_room":0.55,"age_days":18,"expected_fill_days":17,"reasons":["conf:1","win:tail"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/online-education-services-research-lead","json_url":"https://alion.io/job/online-education-services-research-lead.json","meta":{"generated_at":"2026-11-14T00:32:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1164,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449949},"rest":"https://alion.io/mcp/rest/get_company?id=449949"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fonline-education-services-research-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fonline-education-services-research-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fonline-education-services-research-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/online-education-services-research-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fonline-education-services-research-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3254622}},{"tool":"search_jobs","arguments":{"company":"oes.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3254622},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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