{"id":2791636,"url":"https://alion.io/job/online-river-remote-crm-coordinator","title":"Remote CRM Coordinator","company":{"id":678228,"name":"Online River","domain":"onlineriver.com","url":"https://alion.io/company/onlineriver","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":28,"max":34,"currency":"USD","period":"hour","gross":null,"usd_annual":68000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T20:16:41Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T18:40:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are seeking a highly organized and detail-oriented Remote CRM Coordinator to manage and optimize our customer relationship management (CRM) system. The ideal candidate will ensure that all CRM data is accurate, up-to-date, and used effectively to enhance customer satisfaction and drive business growth. You will work closely with the sales, marketing, and customer support teams to streamline processes and maintain customer interactions through the CRM platform.\nKey Responsibilities\nCRM System Management: Oversee and maintain the CRM system, ensuring it is properly configured, user-friendly, and optimized for company needs.\nData Entry and Management: Ensure the CRM database is up-to-date with accurate customer information and interactions, including leads, sales, and support data.\nReporting and Analytics: Generate regular reports from the CRM to track customer engagement, sales performance, and other key metrics.\nUser Support: Provide training and support to internal teams on CRM usage, troubleshoot issues, and ensure best practices are followed.\nProcess Optimization: Collaborate with various departments to streamline and automate CRM processes for increased efficiency and productivity.\nCustomer Segmentation: Help with segmenting customer data to better target specific customer groups for marketing campaigns or sales efforts.\nLead Management: Track and monitor leads throughout the sales pipeline, ensuring no opportunities are missed.\nData Integrity: Regularly audit the CRM system to maintain data quality, correct any errors, and ensure compliance with data protection laws.\nCollaboration: Work with marketing, sales, and support teams to align CRM efforts with broader business goals and campaigns.\nSystem Integration: Assist in integrating CRM with other tools or platforms used by the company, such as email marketing software, customer support tools, or analytics platforms.\n\nSkills, Knowledge and Expertise\nEducation: Bachelor's degree in business, marketing, IT, or a related field.\nExperience: Prior experience in CRM management or coordination, ideally in a remote setting.\n Technical Skills: Proficiency with CRM software (e.g., Salesforce, HubSpot, Zoho), and understanding of data management best practices.\nCommunication Skills: Strong written and verbal communication skills for collaborating with cross-functional teams.\nDetail-Oriented: Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.\nProblem-Solving: Ability to troubleshoot and resolve CRM-related issues quickly and effectively.\nBenefits\nMedical Insurance\nThe coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents\nCost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement\nThe employee may also elect to opt out of the County's medical insurance if proof of coverage is provided\nUnder this arrangement, the employee is provided with an annual opt out payment.\n\nVision and Prescription\nThe coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents\nContributions may vary, subject to collective bargaining agreement.\n\nDental Coverage\nThe coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents\nContributions may vary, subject to collective bargaining agreement.","description_format":"text","description_chars":3621,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gift Cards & Loyalty Programs","Ticketing"],"lifecycle":[{"event":"open","at":"2026-10-17T20:16:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:1","win:early"],"computed_at":"2026-10-18T19:46:23Z"},"pay":{"stated_usd_annual":68000,"is_top_pay":true},"html_url":"https://alion.io/job/online-river-remote-crm-coordinator","json_url":"https://alion.io/job/online-river-remote-crm-coordinator.json","meta":{"generated_at":"2026-10-18T19:46:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23802,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678228},"rest":"https://alion.io/mcp/rest/get_company?id=678228"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fonline-river-remote-crm-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fonline-river-remote-crm-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fonline-river-remote-crm-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/online-river-remote-crm-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fonline-river-remote-crm-coordinator"}]}