Quality Engineer for Assembly

Key Responsibilities

• Lead the investigation and resolution of External Failure Analysis Requests (EFARs) and customer complaints.
• Facilitate cross-functional teams in root cause analysis, corrective actions, and completion of 8D reports.
• Drive timely closure of customer and internal quality issues while ensuring effectiveness of corrective actions.
• Manage and coordinate quality concerns within the Assembly Front of Line manufacturing process.
• Review, monitor, and ensure timely completion and approval of GMRB dispositions.
• Monitor quality metrics, identify trends, and implement improvements to reduce defects and improve process performance.
• Partner with Manufacturing, Engineering, Supply Chain, and other support functions to drive continuous quality improvement.
• Support audits, customer visits, and quality system compliance activities as required.

Qualifications

• Bachelor's Degree in Engineering or a related technical field.
• Experience in manufacturing quality, customer complaint investigation, and root cause analysis.
• Strong knowledge of quality tools and methodologies, including 8D, CAPA, FMEA, SPC, and problem-solving techniques.
• Excellent communication, leadership, and cross-functional collaboration skills.
• Ability to manage multiple priorities and drive issues to closure.
• Six Sigma certification is an advantage; Green Belt certification is highly preferred.