{"id":2165468,"url":"https://alion.io/job/ontrackny-dsp-supervisor-ns","title":"DSP Supervisor (NS)","company":{"id":2472913,"name":"OnTrackNY","domain":"ontrackny.org","url":"https://alion.io/company/ontrackny","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":63353,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":63353},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-24T04:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T19:42:52Z","board_verified":true,"closed_at":null,"days_open":171,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":171},"description":"Location: Pine Bush, NYPay Rate: $63,353 annuallyWeekly Schedule: 40 Flexible with On-Call Responsibilities\n\nOVERVIEW OF PRIMARY RESPONSIBILITIES\n\nDirect Support Professional Supervisors work as part of an interdisciplinary team (clinical staff, nurses, families, advocates, etc.) providing services to adults with intellectual/ developmental disabilities. Working under the direction of an Assistant Director/ Program Director/ Regional Program Director they oversee and direct services that enrich the lives of individuals. Our mission is to help individual’s live happy, healthy, and fulfilling lives. \nDirect Support Professional Supervisors oversee the overall operations of the program ensuring compliance with state and OPWDD regulations as well as agency policies and procedures. Direct Support Professional Supervisors hire, train and supervise direct care staff to ensure quality delivery of services, including, personal care, meal preparation, medication administration, and health maintenance. Direct Support Professional Supervisors ensure all programming needs are met including, scheduling, staff development and physical plant. Direct Support Professional Supervisors ensure the program budget is maintained and ensure for timely billing, staff payroll processing and appropriate utilization of individual and agency funds.\nProviding individuals with the highest quality of care and services is also part of our mission. The Agency has an uncompromising commitment to quality and integrity – employees are expected to perform their duties and responsibilities to our high standard of quality. \n\nPRIMARY FUNCTIONS:\n\nDuties and responsibilities vary in intensity and frequency:\nSupervises and works alongside Direct Support Professionals in a residential setting which support individuals with varying diagnoses.\nCollaborates with Human Resources and DSP Administrators to promote staff recruitment, selection, hiring, retention, training and professional development.\nTracks direct care staff’s training due dates to ensure compliance with no lapse.\nCompletes staff performance agreements which are aligned with Core Competencies.\nProvides performance feedback and initiates progressive discipline as needed.\nCreates, reviews and ensures the implementation of service plans.\nEnsures that high-quality rehabilitative services and person centered activities are being planned and conducted in accordance with service plans.\nMeets with individual’s circle of support to ensure all programming needs are met and to problem solve any concerns that may arise.\nEnsures that the program is operating efficiently and within program budget specifications.\nEnsures that staff are completing documentation in a thorough, timely manner in order to ensure for maximum billing.\nEnsures for the safety of all individuals and team members.\nEnsures routine maintenance and cleaning of vehicles and physical plant are completed and follows through to resolution.\nCoordinates and leads program operations to achieve quality of care, and efficiency while maintaining regulatory standards.\nReports and resolves incidents and compliance issues in a timely manner and ensures direct reports do the same.\nMaintains individual’s charts up-to-date and ensures documents are scanned and filed appropriately.\nInspires and promotes customer satisfaction.\nParticipates in the agencies on call rotation and responds to individual and program emergencies as needed.\nCompletes program staffing schedule and ensures for appropriate coverage\nUtilizes technology to review and approve staff timesheets.\nOrganizes, multitasks and prioritizes duties and responsibilities in an efficient manner\nProvides personalized interactions with individuals to ensure high quality services.\nActs in a professional and visionary manner and communicates effectively with others; completes training programs; trains others as required and attends departmental, agency and relevant community meetings.\nMaintains a valid, unrestricted, insurable driver’s license.\nPerforms other duties as needed or assigned.\n\nADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:\nPerforms other duties as needed or assigned\n\nQUALIFICATIONS AND ATTRIBUTES:\nDemonstrate all skills and attributes outlined in the NYS DSP Core Competencies\nAbility to work in a diverse and inclusive environment with individuals of various abilities\nComplete all mandatory trainings within first 90 days and maintain recertification’s ongoing\nProfessionally and effectively communicate both in verbal and written forms\nUnderstand regulations and document services in real-time utilizing electronic technology\nAbility to multi-task and prioritize job responsibilities\nRespond timely and effectively to emergency and crisis situations\nBe proactive to identify, report and resolve safety/medical concerns as they arise\nAbility to accurately count money and complete basic math and banking transactions\nComplete training to become approved medication administration professional (AMAP) certified and accurately administer medications and maintain certification up-to-date without lapse\nParticipate in team meetings and service plan meetings as necessary\nEnsure service plans are written in a timely, accurate manner following life plan meetings\nProvide person centered, culturally competent services, which may include celebration of holidays and attendance at religious services\nProvide continuous care and maintain approved staffing ratios at all times, which may include weekends and holidays\nProvide on-call coverage for primary site, as well as for a cluster of sites, as assigned\nProvide leadership and mentorship to a team of DSP’s working in a residential setting\nAbility to access reliable transportation\nMaintains a valid, unrestricted, insurable driver’s license\nBilingual English and Spanish speaking is a plus\nFluent in American Sign Language is a plus\n\nEDUCATION AND EXPERIENCE:\nBachelor’s Degree with one-year experience in the field and at least six months’ supervisory experience in the field\nOr\nAssociate’s degree with two years’ experience in the field and at least one-year supervisory experience in any field\nOr\nAt least five years’ experience in the field and at least two years’ supervisory experience in any field\nOr\nInternal candidate with at least four years’ experience in the field\n\nPHYSICAL CHARACTERISTICS:\nMust be capable of performing all SCIP Interventions\nAble to provide hands on care to individuals with various physical disabilities, which may include showering, feeding and physical assistance\nAbility to perform various household cleaning tasks utilizing cleaning supplies\nOccasional lifting of 25+ pounds, occasional pushing/pulling of 25+ pounds and occasional reaching and bending to perform necessary duties\nAbility to ascend and descend stairs\nAbility to participate in light to moderate physical activities\nAbility to utilize various electronic devices\nProvide transportation utilizing vehicles ranging in size from sedans to large passenger vans \nExposure to pets may be required at certain sites\n\nIND2024","description_format":"text","description_chars":7064,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-09T09:50:10Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long 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