{"id":4082153,"url":"https://alion.io/job/onward-housing-repairs-coordinator","title":"Housing Repairs Coordinator","company":{"id":2539654,"name":"Onward","domain":"onward.co.uk","url":"https://alion.io/company/onward-co-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liverpool, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-11T11:24:17Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T10:39:49Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About The Role\nWhat you can expect from us\nWe offer a competitive salary of £29,400 per annum (£15.28 hourly).\n32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.\nSalary Finance - access both short and long terms loans, plus provides access to a savings facility.\nOpportunity to further increase annual leave with service or though the holiday purchase scheme.\nImmediate entry to our Pension scheme (matched contributions up to 10%)\nA great flexible working environment, with a range of family friendly policies\nSimply Health cash plan with financial benefits and the option to extend to your family.Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.\n\nPaid leave for absence including sickness, maternity, paternity, and adoption leave.\nAccess of up to £150 annually through the ‘Learning for life’ scheme\nAccess to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.\nDevelop your career with support and access to training and qualifications.\nAbout the Role\nWe are looking for a Housing Repairs Coordinator to join our Onward Repairs team on a6 months fixed term basis based in Merseyside. The responsibility of the role is to provide technical and general administration support to the Housing Repairs Team.\nThis role is currently based in our Merseyside office three days per week (Tue Wed Thurs), with home working on Monday and Friday.\nKey Responsibilities\nData entry and Administration\nEnter data into Onwards Asset Management systems ensuring good standards of data quality.\nComplete, issue and administer electronic contract set up and standard contract documentation for various projects.\nRaise works orders and update project details on the Asset Management systems.\nPursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently.\nExtract standard reports and produce ad-hoc reports as required.\nProvide support and advice to others in the team as an advanced user of the Asset Management systems.\nAdminister the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system.\nBe the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc.\nContracts and Budgets\nCheck that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process.\nSkills/Experience\nEssential\nExperience of delivering customer service\nExperience of partnership working\nExperience of working as part of a team\nIT skills - Microsoft office to Intermediate level\nExperience of following set policies and processes\nDesirable\nKnowledge and awareness of related housing regulations/ law\nUnderstanding of Budgetary controls\nKnowledge of Sub-contractor and repairs services\nQualifications\nDesirable\nEducated to GCSE standard or equivalent qualification/ experience\nKnowledge and understanding of building construction, property maintenance and planned investment\nAbout Us\nAbout Onward\nOnward Repairs is the in-house repairs and maintenance service for Onward Homes, keeping customers’ homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer-first approach. We invest in our people and take pride in making a real difference to our communities.\nOnward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.\nWe believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.\nIn addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.\nWe embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.\nAt Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.\nIf candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on  and a member of the HR Team will be in touch.\nSkills\nTrades - Repairs, Customer Services - customer, HR - recruitment, HR - policies, Onward genral skills - budgets, Onward genral skills - Administration , Building Safety and Compliance - Inspection, Onward genral skills - Housing , Trades - construction , Finance - asset, Finance - financial, Onward genral skills - Data, Trades - Voids, Trades - Inspections, Trades - Contractor, Trades - Orders, Lettings Specialist - Housing Regulations, Supported Housing Specialist - Partnership Working","description_format":"text","description_chars":5619,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-11T17:48:51Z"},{"event":"close","at":"2026-11-11T23:39:35Z"},{"event":"reopen","at":"2026-11-12T05:12:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["seen:0","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/onward-housing-repairs-coordinator","json_url":"https://alion.io/job/onward-housing-repairs-coordinator.json","meta":{"generated_at":"2026-11-12T12:49:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26495,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2539654},"rest":"https://alion.io/mcp/rest/get_company?id=2539654"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fonward-housing-repairs-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fonward-housing-repairs-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fonward-housing-repairs-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/onward-housing-repairs-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fonward-housing-repairs-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4082153}},{"tool":"search_jobs","arguments":{"company":"onward.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4082153},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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