{"id":1919106,"url":"https://alion.io/job/onyx-security-senior-technical-account-manager","title":"Senior Technical Account Manager","company":{"id":3901160,"name":"Onyx Security","domain":"onyxsecurity.com","url":"https://alion.io/company/onyx-security-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":109000,"max_usd":226000,"period":"year","method":"global_role_seniority_cell","sample_n":1760},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SIEM","optional":false},{"name":"Agentic Workflows","optional":true}],"status":"live","first_seen_at":"2026-10-05T14:38:30Z","employer_posted_date":null,"last_verified_at":"2026-10-05T14:38:30Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"DescriptionAbout OnyxOnyx is building the control plane for autonomous AI. As enterprises scale AI agents across the organization, Onyx gives them the visibility, governance, and operational control to understand what agents exist, what they do, and what risks they introduce. We're a fast-moving team helping the world's largest companies adopt AI safely.\nAbout the RoleAs a Senior Technical Account Manager, you'll be the primary technical advocate and strategic advisor for our enterprise customers — the bridge between them and our Product, Engineering, and Security teams. You'll own post-sale relationships, solve hard technical problems, and make sure customers realize measurable value from the Onyx platform.\nThis isn't a traditional support or relationship-management role. You'll learn each customer's environment, priorities, and security requirements in depth, then coordinate the resources to get them where they want to go. The ideal candidate moves easily between hands-on discussions with architects and security engineers and strategic conversations with CIOs, CISOs, and CTOs.\nWhat You'll Do\nOwn the technical relationship. Serve as the primary post-sale technical contact for assigned enterprise accounts, from onboarding through renewal and expansion.\n\nAdvise at every level. Guide practitioners on deployment, configuration, and best practices while advising executives on AI risk posture and governance strategy.\n\nDrive time-to-value. Lead integration into customer environments (agent frameworks, identity, cloud, SIEM/SOAR, data platforms) and define success plans tied to measurable security outcomes.\n\nSolve hard problems. Troubleshoot issues, run technical deep-dives, write scripts for diagnostics and automation, and escalate effectively to drive resolution.\n\nManage risk and growth. Monitor account health, lead QBRs and executive briefings, channel structured feedback to Product and Engineering, and partner with Sales on expansion.\n\nRequirementsWhat You Bring\n7+ years in customer-facing technical roles (TAM, Solutions Engineer, Customer Success Engineer, or similar) in B2B SaaS, with significant time on enterprise accounts.\n\nBackground in cybersecurity, cloud security, identity, or data protection; experience with AI/ML platforms, LLM tooling, or agent frameworks is a strong plus.\n\nScripting skills (Python, Bash, or similar) and comfort with REST APIs, cloud platforms (AWS/Azure/GCP), and modern security tooling.\n\nExecutive presence and excellent communication — a proven ability to advise senior security leaders and translate technical detail into business risk and value.\n\nConsultative, customer-obsessed mindset with a bias for action and experience working cross-functionally with Product, Engineering, and Sales.\n\nNice to Have\nExperience with the AI security landscape (AI governance, agent security, LLM risk, data leakage) and agentic workflows used by modern security and data teams.\n\nPrior startup experience building or scaling a Customer Success / TAM function.\n\nFamiliarity with CRMs, ticketing systems, and customer-health platforms (Salesforce, Zendesk, Gainsight).\n\nRelevant certifications (CISSP, CCSP, cloud provider certifications).\n\nJob Benefits\nRemote work model\n\nHealth insurance and wellness benefits\n\nEquity participation\n\nCompensation DisclosureWe offer a competitive compensation package that includes base salary, equity, and performance-based incentives. Compensation will be determined based on experience, location, and the scope of the role.\nEqual Opportunity StatementOnyx is an equal opportunity employer. We value diverse perspectives and are committed to building an inclusive environment for all employees.\nOriginally posted on Himalayas","description_format":"text","description_chars":3717,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-10-05T17:28:15Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.837,"p_room":0.9,"age_days":17,"expected_fill_days":39,"reasons":["seen:17","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/onyx-security-senior-technical-account-manager","json_url":"https://alion.io/job/onyx-security-senior-technical-account-manager.json","meta":{"generated_at":"2026-10-23T15:48:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3901160},"rest":"https://alion.io/mcp/rest/get_company?id=3901160"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fonyx-security-senior-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fonyx-security-senior-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fonyx-security-senior-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/onyx-security-senior-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fonyx-security-senior-technical-account-manager"}]}