{"id":2344524,"url":"https://alion.io/job/ooredoo-kuwait-senior-engineer-demand-delivery-management","title":"Senior Engineer Demand & Delivery Management","company":{"id":49030,"name":"Ooredoo Kuwait","domain":"ooredoo.com.kw","url":"https://alion.io/company/ooredoo-kuwait","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Sniperhire","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuwait"],"countries":["KW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":74000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8444},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Configuration Management","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-12T12:05:52Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-05T03:31:09Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"The Role\n Responsible for understanding and analyzing business requirements and converting them into technical requirements and providing end to end solution.\n\n Technology Single Point of Contact with business units to understand the requirements and provide optimum solutions in cost effective and improved time to market.\n\n Responsible to facilitate all Digital Initiatives of the company\n\n Responsible to adapt Agile and DevOps concepts to improve Time to Market\n\n Responsible to communicate the feasibility and cost estimate to business unit based on the requirements.\n\n Responsible for solution Design and implementation for Digital platforms (Mobile App, Portal) middleware and associated IT nodes.\n\n Responsible for Business as Usual task and Change Request within the agreed SLA.\n\n Responsible for ADM vendor management, communicate the business requirements and technical scope, approve the end to end solution (HLD & LLD), optimize man days effort.\n\n The position has different qualifications as mentioned in the “Qualification” section, in which we will be selecting upon hiring exercise. \nKey Accountabilities and Activities\nUnderstand the business requirements and perform feasibility study and provide feedback to the stakeholders with appropriate solution and recommendation with Time To Market (TTM)\n\nSupport and coordinate with all stakeholders to align with the expected business unit requirements.\n\nManage technical deliverables right from new products/services feasibility study to implementation, based on business unit’s requirements.\n\nCommunicate with the ADM (Application and Development Management) vendor the priority and requirement pipeline to manage resource capacity.\n\nConvert the business requirements to functional/technical requirements to prepare feasibility study & High Level Design (HLD)\n\nResponsible for developing cost analyses, design considerations, and implementation time-lines.\n\nAgree with the ADM vendor on the complexity level of the solution and expected man days.\n\nResponsible to manage relationships with ADM vendor and technology partner to align technology capabilities to support marketing/product needs\n\nManage and co-ordinate the inter-departmental functionalities and communications between the Technology and Business Teams within Ooredoo Kuwait for realizing strategic service/product launches.\n\nManage and drive the SLA/KPI for ADM and highlights project issues to higher management and provides recommendations for improvements\n\nResponsible for setting up acceptance criteria and post development/deployment check of feature/products.\n\nResponsible for quality check and performance KPI for delivered products to business units with supporting documents.\n\nResponsible for seeking approval from Design and Control (DAC) & Change Approval Board for smooth deployment.\n\nResponsible for solution delivery timeline, performance, SLA management, and Quality control of all solution deliveries which will be covered with all testing phases until UAT and regression testing\n\nDiscuss or Validate on the business requirement for the requested BAU’s/TMO’s and assign it to vendors and make sure it should be delivered as per business requirement.\n\nResponsible to capture Configuration Management changes and proper documentation.\n\nSupervise System integration/ Functional testing & Deployment to UAT environment.\n\nAssists the management in developing and implementing procedures and standards that will improve efficiency\n\nBringing in cost saving measure by Identifying and implementing measures to ensure future proof solution within budget.\n\nResponsible for Vendor management.\n\nContribute in motivating colleagues and peers, providing assistance wherever necessary.\n\nProvides leadership in facilitating the activities of the project team. Works with the team and other stakeholders to establish project goals and priorities.\n\nPromote an equitable, positive and respectful work environment that values cultural and diversity among all employees\n\nProactively, takes responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise\n\nProactively, able to work independently, possesses creative problem solving skills and able to work in a dynamic and challenging environment\n\nRepresents Technology in the development of any frameworks related to Demand and Delivery Management and process.\n\nGuide and supervise the project members and facilitate all the needs to be able to deliver the project on time.\n\nOther duties as directed by the head of Demand & Delivery management\n\nAligning any new project or implementation & Roadmap for Ooredoo group with respective strategy department.\n\nAdvance working knowledge Siebel CRM and extensive knowledge in CRM concepts.\n\nDesign and define end-to-end Siebel CRM architecture for Telecom solutions (BSS/OSS landscape)\n\nLead solution architecture for Siebel implementations along with integrations to other BSS nodes\n\nTranslate business requirements into scalable Siebel solution designs\n\nProvide architectural guidance on:\n\nSiebel Telecom Data Model\n\nProduct, Order Management, Asset Management, Billing integrations\n\nDesign and oversee integration architecture using:\n\nEAI, EIM, Web Services, REST/SOAP\n\nMiddleware (Oracle SOA, OIC, Kafka, etc.)\n\nDefine performance, security, and scalability standards\n\nLead technical design reviews and vendor governance\n\nCollaborate with business stakeholders, product owners, and enterprise architects\n\nSupport production issues, performance tuning, and root cause analysis\n\nEnsure compliance with enterprise architecture and telecom best practices\n\nQualifications\nBachelor Degree in Telecommunication/Computer/ Electronics Engineering or related discipline and appropriate registrations with recognized professional institute.\n\nDegree shall be duly approved by Kuwait Society of Engineers (Not required for Non-Engineers)\n\nShould be certified in Oracle SOA\n\nTrained in DevOps tools and Agile Methodologies\n\nSiebel certification(s)\n\nTOGAF or other architecture certification\n\nExperience with Siebel to Cloud CRM migration\n\nExposure to Agile / SAFe methodologies\n\nOther Information\n experience in Demand Planning & Development for Senior Engineer DDM.\n\n experience in Demand Planning & Development for Senior Technical Specialist DDM.\n\n Advance working knowledge in Ericsson CS, Matrix, ESM, SBP,NGVS, ETOPUP, BSCS, Mediation\n\n Advanced working knowledge in Billing and charging system, Subscription Management, CRM, Mobile app and relevant core areas.\n\n Advance working knowledge in Digital platforms (Mobile App, Portal), middleware (OSB), Oracle Fusion: Oracle SOA Suite, OSB, BPEL, OBR, Service adapters, OWSM, WebLogic Server.\n\n Work experience in Self-service portals/Kiosk/Mobile, CRM, Order Management, Product\n\n Experience as Solution Architect for Digital and middleware technologies\n\n Experience in E2E Solution design experience across BSS & OSS domain\n\n Experience in Vendor management\n\n Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities\n\n Advanced working knowledge in DWH, APP Functionality, OSB, CRM, VAS, Core, , Product Catalogue, Order Care, Provisioning System, Middleware, Mobile Application\n\n Advance working knowledge Siebel CRM and extensive knowledge in CRM concepts.\n\n Work experience in Self-service portals/Kiosk/Mobile, CRM, Order Management, Product\n\n Advanced working knowledge of GSM, UMTS, LTE networks\n\n Experience in E2E Solution design experience across BSS & OSS domain\n\n Advanced Telecom Industry Knowledge\n\n Experience in Vendor management\n\n Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities\n\n Experience working with marketing and commercial teams.\n\n Good working knowledge on Windows applications (e.g. MS Excel, MS Word, MS PowerPoint, MS Project etc.)\n\n Excellent command of both written and verbal English\n Strong communication skills, and ability to understand business requirements. Strong Technical and Analytical skills\n\n Strong Project Management skills\n\n Negotiation skills\n\n Conflict Resolution skills\n\n Experience in new products and services development and a good understanding of Product Development Life Cycle\n\n Intensive coordination and management across many teams from Business and Technology","description_format":"text","description_chars":8375,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications"],"lifecycle":[{"event":"open","at":"2026-10-12T12:05:52Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.777,"p_room":0.75,"age_days":23,"expected_fill_days":29,"reasons":["conf:2","win:late"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/ooredoo-kuwait-senior-engineer-demand-delivery-management","json_url":"https://alion.io/job/ooredoo-kuwait-senior-engineer-demand-delivery-management.json","meta":{"generated_at":"2026-11-05T06:46:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8474,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49030},"rest":"https://alion.io/mcp/rest/get_company?id=49030"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fooredoo-kuwait-senior-engineer-demand-delivery-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fooredoo-kuwait-senior-engineer-demand-delivery-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fooredoo-kuwait-senior-engineer-demand-delivery-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ooredoo-kuwait-senior-engineer-demand-delivery-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fooredoo-kuwait-senior-engineer-demand-delivery-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2344524}},{"tool":"search_jobs","arguments":{"company":"ooredoo.com.kw","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2344524},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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