{"id":2657691,"url":"https://alion.io/job/op360-project-manager","title":"Project Manager","company":{"id":2395836,"name":"iQor","domain":"iqor.com","url":"https://alion.io/company/iqor-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-15T20:29:11Z","employer_posted_date":null,"last_verified_at":"2026-10-15T20:29:11Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"This is a remote position.\nResponsible for leading large, complex projects across multiple work streams and geographies.\n\nAccountable for the success, effectiveness, and on-time delivery of all the applicable deliverables across all work streams.\n\nManage the people, process, and technology-related activities required to set up and begin operations for a new outsourcing engagement with a client.\n\nServe as the primary point of contact for project stakeholders to ensure team alignment and actions remain in synergy.\n\nManage overall internal/external client relationships throughout the various stages of the project.\n\nImplement business based on customer requirements and other contractual requirements.\n\nSupport the organization by defining proper ramp plans and other timelines to achieve internal/external client expectations.\n\nPromote quality of work through proper project scoping, documentation, and reporting.\n\nMitigate risks and financial loss by appropriately scoping requirements, preparing budgets, managing timelines, and communicating effectively with relevant stakeholders.\n\nMaintain action logs, resolve issues, and conduct lessons learned for all projects, applying all learnings to future projects.\n\nContribute to developing internal project management processes and mobilization of resources to improve overall capabilities.\n\nResolves problems, completes audits, identifies trends, determines system improvements, and implements change.\n\nEnsure compliance with OP360’s standard processes and services.\n\nRequirements\nMinimum 2-5 years of project management experience, including client implementations\n\nOperations or product experience in a BPO environment is strongly preferred.\n\nPMP and Scrum Master certification are preferred.\n\nProficient computer skills, including but not limited to MS Office, GSuite, and Salesforce/Zoho.\n\nExcellent verbal, written, and interpersonal skills.\n\nAbility to align and negotiate resources within the organization to achieve targets.\n\nStrong organizational skills and ability to manage multiple projects and deadlines.\n\nExperience in leading meetings and directing stakeholders of all levels.\n\nExceptional analytical and problem-solving skills.\n\nStrategic thinker, self-directed, high energy, and proactive working style.\n\nEffective decision-making capabilities.\n\nFluent in English communication (verbal/written).\n\nOriginally posted on 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