# Integration Support Analyst

Description Integration Support Analyst - Job Description Provider Exchange Network (PEN), a business unit of Open Dealer Exchange, is seeking a curious, analytical Integration Support Analyst to join our team in Southfield, MI. PEN helps over 200 F&I (Finance and Insurance) product providers rate and contract aftermarket products electronically for car dealerships. This position is ideal for someone interested in application support, API troubleshooting, software integrations, or technical operations. Our analysts investigate issues involving data exchange between automotive dealership systems and third-party product providers, working closely with technical teams to identify root causes and coordinate solutions. No automotive experience needed! We’re looking for strong problem-solving skills, technical curiosity, clear communication, and a willingness to learn. Backgrounds in technical support, computer science, information systems, or software troubleshooting are encouraged to apply. PEN offers a hybrid work model, a clear path for growth, and an excellent compensation and benefits package. Responsibilities Deep Product and Industry Knowledge: Demonstrate advanced understanding

- **Id**: 4056226
- **Url**: <https://alion.io/job/open-dealer-exchange-integration-support-analyst>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Southfield, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T18:38:39Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-11T05:15:31Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 4131
- **Description truncated**: no
- **Benefits**: Hybrid work
- **Relocation offered**: no
- **Industries**: Financial Software & Embedded Finance

## Company

- **Id**: 4420381
- **Name**: Open Dealer Exchange
- **Domain**: opendealerexchange.com
- **Url**: <https://alion.io/company/opendealerexchange>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Paylocity

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-11T05:15:31Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 2; Filings 12m: 2

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 23
- **Reasons**: conf:0, win:early, comp:junior
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.