Office Coordinator

Who We Are

Open Government Products (OGP) operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions-from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.

About the Role

This is a 1-year fixed-term contract role. Any extension beyond the initial contract period will be considered based on business needs at that time and is not guaranteed.

OGP's Workplace team supports everything that makes our physical and social work environment function as a conducive and welcoming place! You will report to the Workplace Experience Executive and work closely with the broader Workplace team. This is a hands-on, on-site role - you're the person who makes sure the office runs smoothly day to day, events come together smoothly, and nothing falls through the cracks.

Key Responsibilities

Office operations. Keeping the physical office in good shape - managing supplies, coordinating with vendors, overseeing maintenance jobs, and making sure the space is well-stocked and running smoothly.

Events and community. Taking ownership of smaller team events and supporting the execution of larger events - the kind of things that help people feel connected and enjoy being at the office.

Administrative support. Attending to workplace requests and enquiries, following up on outstanding items, and handling the day-to-day admin that keeps operations moving.

The long-term goal of OGP is not just to be a high-performing team, but to transform the Singapore Government as a whole into a modern, high-performing organisation. This role isn't about keeping the lights on - it's about building a workplace where the best people can do their best work on the most important problems.

Preferred Skills and Qualifications

• Is organized, detail-oriented, and proactive - you stay on top of things without needing to be reminded.

• Is comfortable with hands-on, on-the-ground work and happy to be on-site daily.

• Communicates clearly and knows when to escalate - people trust you to flag things early.

• Has some experience with office operations, facilities coordination, or event support.

• Is tech-comfortable - productivity tools like Slack, Gmail, and Google Sheets are second nature.

• Has a genuine interest in creating a great workplace experience and contributing to OGP's mission.

Overall, we look for people with ability, initiative, good communication, and strong values.

Working at OGP

Ownership and Autonomy - Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.

Rapid Prototyping - We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.

Flexibility - We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.

Continuous Learning - Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.

Mission-Driven - Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.

Projects OGP has worked on include:

ScamShield - iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admin Dashboard also allows police to verify reported scams.

ParkingSG - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

RedeemSG - Helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

COVID-19 Vaccination - A suite of systems built to enable Singapore's national vaccination campaign for COVID-19. This includes informational sites, appointment booking systems, and records management systems.

data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Isomer - Provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

PaySG - Was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website https://open.gov.sg