{"id":1261323,"url":"https://alion.io/job/open-revops-specialist","title":"RevOps Specialist","company":{"id":2345556,"name":"Open","domain":"open.cx","url":"https://alion.io/company/open-cx","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["JO"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"HubSpot","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-09-28T21:36:33Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"About Open\nOpen is building the category of AI-native customer communication.\nFor decades, companies have managed customer conversations through ticketing systems, helpdesks, call centers, and fragmented automation tools. These systems were built to help humans process customer requests.\nWe believe that era is ending.\nThe next generation of customer communication will be run by intelligent agents that can understand customers, reason across company knowledge and systems, take action, and communicate proactively, not just wait for customers to reach out.\nOpen is the platform for that new world.\nCompanies use Open to deploy autonomous AI agents across chat, email, WhatsApp, and voice, both inbound and outbound. These agents can resolve support requests, follow up with customers, recover missed opportunities, re-engage leads, trigger conversations at the right moment, and execute complex customer-facing workflows end to end.\nOpen does not just help companies respond faster. It gives them an intelligent communication layer that can decide when to engage, what to say, what action to take, and how to move the customer forward.\nOver time, customer communication will stop being a collection of tickets and campaigns managed by separate systems. It will become one intelligent layer that continuously understands, acts, and communicates on behalf of the company.\nOur ambition is to make Open the default infrastructure through which companies communicate with their customers.\nNot another helpdesk.\nThe system of intelligence for customer communication.\nWe are backed by Y Combinator, SpaceTime, and Pioneer Fund.\nThe Role\nWe are hiring a RevOps Specialist to own our go-to-market systems and data. You will keep HubSpot clean and reliable, build the reporting the team runs on, and automate the busywork out of our sales, marketing, and customer success motion.\nWhat You'll Do\nOwn and maintain HubSpot: pipelines, properties, workflows, and data hygiene.\nBuild dashboards and reporting for pipeline, conversion, and revenue metrics.\nAutomate lead routing, enrichment, and handoffs between marketing, sales, and customer success.\nManage integrations between HubSpot and the rest of our tool stack.\nDocument processes and help the team use our systems well.\nRequirements\nWhat We're Looking For\n2+ years in revenue operations, sales operations, or a similar systems role.\nHands-on HubSpot experience: workflows, properties, reporting, and integrations.\nStrong spreadsheet and data skills; comfortable untangling messy CRM data.\nProcess-minded and organized; you leave systems cleaner than you found them.\nExcellent English communication: clear writing and confident speaking.\nAbility to operate effectively in a fast-moving startup: speed, customer impact, and getting things done.\nBenefits\nWhat We Offer\nYC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.\nOutsized career trajectory early team members grow into leadership as we scale globally.\nReal ownership your work will be seen, felt, and talked about company-wide.\nHigh-trust team no politics, no bureaucracy; we move fast and support each other.\n Competitive compensation top-of-market salary plus equity and full benefits.","description_format":"text","description_chars":3235,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"Jordan","iso":"JO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Tour Operators","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-25T20:37:15Z"}],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.886,"p_room":0.9,"age_days":26,"expected_fill_days":39,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/open-revops-specialist","json_url":"https://alion.io/job/open-revops-specialist.json","meta":{"generated_at":"2026-09-29T03:43:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3471,"day_limit":5000,"remaining_today":1529,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}