{"id":181574,"url":"https://alion.io/job/openai-manager-applied-ai-engineering-startups","title":"Manager, Applied AI Engineering (Startups)","company":{"id":2,"name":"OpenAI","domain":"openai.com","url":"https://alion.io/company/openai","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":79,"open_postings":194,"ghost_share":0,"stale_share":0.851,"repost_share":0.01,"time_to_fill_p50_days":51,"computed_at":"2026-10-29T05:49:05Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":302000,"max":335000,"currency":"USD","period":"year","gross":null,"usd_annual":335000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OpenAI","optional":false}],"status":"live","first_seen_at":"2026-08-31T13:54:24Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-29T04:59:47Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"About the Team\nThe Applied AI Engineering team partners closely with customers to help them move from experimentation to production with OpenAI’s technologies. We act as trusted technical advisors, working across customer strategy, architecture, deployment, and adoption to help organizations realize meaningful impact from frontier AI.\nThe Startups segment serves fast-moving, high-growth companies that are often building new products, workflows, and businesses directly on top of AI. These customers move quickly, operate with high ambiguity, and expect practical, creative, and technically rigorous partnership.\nAbout the Role\nWe are looking for an Applied AI Engineering Manager, Startups to lead and scale the Startups Applied AI Engineering motion. This team helps high-growth startups move quickly from experimentation to production, unlock meaningful usage, and build durable technical partnerships with OpenAI.\nThis leader will operate in a high-velocity customer segment where founders, CTOs, and technical teams expect speed, judgment, and hands-on problem-solving. They will balance team leadership, technical depth, customer prioritization, and cross-functional influence across Sales, Product, Engineering, Research, and broader go-to-market teams.\nIn this role, you will define how OpenAI supports startup customers at scale: identifying where deep technical engagement can unlock outsized impact, building repeatable deployment mechanisms, and ensuring the team can serve a broad and dynamic customer base without losing quality or strategic focus.\nIn this role, you will:\nCraft and continuously refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers.\n\nLead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies.\n\nHelp startups move from early experimentation to production usage by identifying technical blockers, advising on architecture, and driving practical paths to deployment.\n\nPartner closely with Sales to determine where technical engagement can accelerate adoption, production usage, and long-term account growth.\n\nRepresent the technical voice of startup customers by synthesizing high-signal feedback, especially around developer experience, product gaps, deployment blockers, model performance, and emerging use cases.\n\nTranslate recurring startup needs into repeatable playbooks, starter packs, reference architectures, internal tooling, and customer-facing assets that help the broader team move faster.\n\nServe as a senior technical escalation point for priority startup customers, including founder-, CTO-, and technical executive-level conversations.\n\nBalance urgent customer needs with OpenAI’s broader product and platform priorities, especially when startups request niche features, bespoke support, or accelerated roadmap changes.\n\nCoach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership.\n\nPartner across Sales, Product, Engineering, Research, and other GTM teams to improve how OpenAI supports startups from early adoption through scaled production usage.\n\nYou might thrive in this role if you:\nHave proven experience founding, scaling, or operating within early-stage startups, ideally in technical leadership roles where you owned both product or customer outcomes and technical execution.\n\nHave a strong track record of building and leading technical, customer-facing teams in high-growth, ambiguous, or startup-heavy environments.\n\nBring strong technical depth across APIs, platform products, AI/ML systems, developer workflows, and production deployment considerations.\n\nHave experience creating scalable operating models, not just managing one-off customer escalations.\n\nAre comfortable working directly with founders, CTOs, technical executives, and highly technical ICs.\n\nDemonstrate strong judgment about when to go deep for a strategic customer versus when to build repeatable mechanisms for the broader segment.\n\nCan translate complex technical and product considerations into clear decisions, practical guidance, and customer-facing recommendations.\n\nOperate with speed, iteration, and pragmatic customer impact without sacrificing quality, safety, or OpenAI’s long-term platform strategy.\n\nAre personally committed to fostering the safe and beneficial development of AI.\n\nSuccess in this role may look like:\nIncreased startup account usage, including tokens, requests, and production workloads.\n\nA strong cadence of successful customer sprints and production-oriented technical engagements.\n\nHigh-quality customer stories, founder and CTO satisfaction, and referenceable startup wins.\n\nCreation of repeatable startup deployment patterns, starter packs, templates, and reference architectures.\n\nStrong Product and Research feedback loops informed by startup customer needs and emerging use cases.\n\nA healthy, high-performing team with strong prioritization, clear operating mechanisms, and the ability to scale coverage across a high-demand segment.\n\nAbout OpenAI\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.\nOpenAI Global Applicant Privacy Policy\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. 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