{"id":3842961,"url":"https://alion.io/job/openai-product-operations-manager","title":"Product Operations Manager","company":{"id":2,"name":"OpenAI","domain":"openai.com","url":"https://alion.io/company/openai","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":79,"open_postings":198,"ghost_share":0,"stale_share":0.833,"repost_share":0.01,"time_to_fill_p50_days":51,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":257000,"max":285000,"currency":"USD","period":"year","gross":null,"usd_annual":285000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Airtable","optional":false},{"name":"ChatGPT","optional":false},{"name":"Databricks","optional":false},{"name":"Function Calling","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Google Sheets","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"OpenAI","optional":false},{"name":"OpenAI Codex","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Structured Outputs","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-11-05T19:02:25Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T13:05:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Team\nOpenAI’s Applied AI org is the product development arm of the company, bringing the power of advanced AI models to the world via APIs and user-interface products (ChatGPT,Codex, etc). The Product Ops team is responsible for providing operational expertise and leverage for product teams bringing solutions to market, and streamlining and automating org operations and information channels (across Applied and with adjacent functions) to set strong foundations for collaboration at scale.\nAbout the Role\nThis Product Operations Manager role is for a senior IC.\nOur ideal candidate has deep experience in Product Operations at one or more scaling tech companies, working very closely with Product/Engineering and XFN partners on both central systems (e.g., launch calendar / launch readiness) and bringing products to market by running betas and launch activities.\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\nIn this role, you will:\nStand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative insights into prioritized product work.\n\nOwn the launch calendar and readiness cadence for a product group; run XFN checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM.\n\nBuild the systems to capture, triage, and synthesize user feedback into actionable recommendations.\n\nLead coordination for high-impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes.\n\nBuild internal tools/automations (code/no-code/AI) that scale operations: Feedback intake, issue taxonomy, release notes, etc.Contribute to building and scaling the Product Operations function at OpenAI-codifying best practices, raising the quality bar, and mentoring peers.\n\nYou might thrive in this role if you:\nAre regularly working with agentic AI tools to increase your leverage (e.g. Dots, Codex)\n\nHave an entrepreneurial spirit, bias for action, and high agency; you ship v1s quickly and iterate to quality at scale.\n\nCan build systems/tools (via code / no-code / AI) to make internal processes simple, fast, and reliable.\n\nCan self-prioritize and context switch across multiple projects and stakeholders without losing the thread.\n\nAre a clear, persuasive communicator in writing and in the room; you influence without authority.\n\nAre engaged and curious about the rapidly evolving AI and agentic-systems landscape.\n\nKnow how to find the line between chaos and bureaucracy when setting up processes.\n\nCan nurture a fun, inclusive, high-ownership team culture.\n\nAppreciate the technical nuances of LLM-powered agents (tool use, evals, telemetry, safety constraints).\n\nSpecific technologies / skills that will be helpful in this role\nExperience with OpenAI tools and APIs (ChatGPT, Codex, text generation, structured outputs, function calling, etc)\n\nProgramming Languages: Python, JavaScript (for automation scripts).\n\nNo-Code/Low-Code Platforms: Airtable, Retool, Zapier (or equivalents).\n\nData Analysis & Visualization Tools: Experience with data languages/tools like SQL, Google Sheets automations, Databricks.\n\nGit & GitHub.\n\nTerminal proficiency and comfort with CLIs\n\nAbout OpenAI\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.\nOpenAI Global Applicant Privacy Policy\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. 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