{"id":1152283,"url":"https://alion.io/job/openai-staff-software-engineer-payments-billing-consumer-monetization","title":"Staff+ Software Engineer, Payments & Billing, Consumer Monetization","company":{"id":2,"name":"OpenAI","domain":"openai.com","url":"https://alion.io/company/openai","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":79,"open_postings":195,"ghost_share":0,"stale_share":0.821,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":266000,"max":445000,"currency":"USD","period":"year","gross":null,"usd_annual":445000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OpenAI","optional":false}],"status":"live","first_seen_at":"2026-09-23T17:36:13Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T07:06:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Team\nConsumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.\nWe own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize.\nAbout the Role\nWe’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio.\nYou’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models.\nYour work may span several areas based on your expertise and team priorities:\nBilling and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models.\n\nSubscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits.\n\nPayments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage.\n\nRisk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences.\n\nYou’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ownership.\nThis role is based in San Francisco, with three days per week in the office.\nIn this role, you will:\nArchitect and build shared services and APIs that make billing, subscription, and payment capabilities easier to adopt and extend across products.\n\nDesign lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores.\n\nSolve correctness and recovery problems involving asynchronous events, partial failures, retries, and reconciliation.\n\nImprove payment success and resilience through processor integrations, routing, and recovery strategies.\n\nWork with risk and integrity teams to incorporate abuse prevention into purchasing flows while maintaining a reliable customer experience.\n\nBuild testing, observability, and operational tooling that make failures easier to detect, diagnose, and resolve.\n\nLead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation.\n\nPartner with Product, Finance, Operations, and engineering teams to balance immediate launch needs with long-term platform investments.\n\nProvide technical leadership through hands-on development, design reviews, and mentorship.\n\nYou might thrive in this role if you:\nHave demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.\n\nHave deep experience designing, building, and operating backend or distributed systems in production.\n\nReason carefully about data modeling, state transitions, idempotency, consistency, concurrency, and failure recovery.\n\nHave built systems where correctness and reliability are critical, including integrations with external providers and complex dependencies.\n\nCombine strong technical judgment with product and business understanding, making pragmatic decisions as requirements evolve.\n\nBring clarity to ambiguous problems and communicate effectively with technical and non-technical partners.\n\nEnjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.\n\nExperience in payments, billing, subscriptions, memberships, e-commerce, offers, promotions, or other transactional platforms is particularly valuable. We also welcome engineers with exceptional distributed systems experience who are motivated to develop expertise in these domains.\nAbout OpenAI\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.\nOpenAI Global Applicant Privacy Policy\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","description_format":"text","description_chars":6929,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Generative Video","Code Intelligence","Foundation Models","AI Research Labs"],"lifecycle":[{"event":"open","at":"2026-09-23T18:24:20Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":51,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":445000,"is_top_pay":true},"html_url":"https://alion.io/job/openai-staff-software-engineer-payments-billing-consumer-monetization","json_url":"https://alion.io/job/openai-staff-software-engineer-payments-billing-consumer-monetization.json","meta":{"generated_at":"2026-09-24T07:14:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}