{"id":4287901,"url":"https://alion.io/job/openai-technical-operations-analyst-user-safety-risk-operations","title":"Technical Operations Analyst, User Safety & Risk Operations","company":{"id":2,"name":"OpenAI","domain":"openai.com","url":"https://alion.io/company/openai","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":80,"open_postings":214,"ghost_share":0,"stale_share":0.78,"repost_share":0.009,"time_to_fill_p50_days":51,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":189000,"max":252000,"currency":"USD","period":"year","gross":null,"usd_annual":252000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OpenAI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-13T16:39:09Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T22:22:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Team\nAt OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems.\nThis role sits on the Risk Incubation & Systems (RIS) team, which investigates emerging risks, builds data and automation capabilities, and develops workflows that can scale into durable operational homes.\nAbout the Role\nYou’ll build and maintain the data pipelines and shared datasets that teams across USRO use for analysis, measurement, and automation. Working with operational teams and engineers, you’ll turn data from different systems into reliable sources that colleagues can use in their work.\nYou’ll take projects from initial requirements through to production use, with responsibility for testing and documentation. As teams’ needs change, you’ll help maintain and extend the systems you build.\nLocation / work model: San Francisco based with three days in the office.\nPlease note: This role may involve exposure to sensitive or concerning content. Strong discretion, good judgment, and resilience are essential.\nIn This Role, You Will\nWork with USRO teams to understand their data needs and define requirements for datasets and reporting.\n\nBuild, maintain, and monitor production data pipelines and Airflow DAGs, including scheduling, dependencies, backfills, and troubleshooting failures.\n\nBuild and maintain reusable data models, reporting cubes, and shared operational reporting metrics, so teams can use consistent definitions across dashboards and analyses.\n\nSet up data quality and freshness checks, document lineage and ownership, and make the work supportable after handoff.\n\nDocument data sources and transformations so colleagues can trace results back to the underlying records.Apply access and privacy requirements when designing datasets and reporting.\n\nYou Might Thrive in This Role If You\nHave strong SQL skills and practical experience using Python to build and maintain data pipelines.\n\nHave built and debugged scheduled pipelines that other people depend on.\n\nPractical understanding of data modeling, joins, deduplication, tests, and monitoring.\n\nAbility to trace a surprising metric back to its inputs and explain what downstream users can and can’t conclude.\n\nExperience partnering with non-engineers to turn ambiguous needs into dependable data products.\n\nNice to Have\nExperience with Airflow or similar workflow orchestration tools.\n\nExperience transferring prototypes or new workflows into reliable, scaled operations.\n\nAbout OpenAI\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.\nOpenAI Global Applicant Privacy Policy\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. 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