{"id":1228949,"url":"https://alion.io/job/opendate-data-migration-integrations-specialist","title":"Data Migration / Integrations Specialist","company":{"id":1793043,"name":"Opendate","domain":"opendate.io","url":"https://alion.io/company/opendate","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Data Science","role_family":"Data Science","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":188},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false},{"name":"BigQuery","optional":true},{"name":"Google BigQuery","optional":true},{"name":"Google Calendar","optional":true},{"name":"JavaScript","optional":true},{"name":"Looker","optional":true},{"name":"Metabase","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Python","optional":true},{"name":"Ruby","optional":true},{"name":"Ruby on Rails","optional":true},{"name":"Stripe","optional":true},{"name":"Twilio","optional":true}],"status":"live","first_seen_at":"2026-08-04T23:34:10Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-09-28T14:06:24Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Opendate helps live music venues, performing arts centers, museums, and attractions sell more tickets, build stronger communities, and run better events. We’re growing quickly, and we’re looking for people who enjoy solving problems, taking ownership, and helping shape the future of live entertainment technology.\nIf you’re excited by small teams, meaningful work, and building products our customers genuinely love, we’d love to hear from you.\nAbout the Role\nThe Data Migration / Integrations Specialist will own the operational and technical work required to move customers onto Opendate and keep key integrations running reliably. This role sits at the intersection of customer onboarding, data operations, support, product, and engineering.\nYou will work with exports from legacy systems, clean and validate data, import events, customers, orders, donations, holds, ticket types, seating-related data, marketing opt-ins, and historical records, and help troubleshoot integrations with systems like POS, marketing platforms, CRM tools, reporting tools, and third-party ticketing/distribution partners.\nThis is a great fit for someone who is detail-oriented, technically curious, comfortable with messy data, and able to communicate clearly with both internal teams and customers.\nThis is a hybrid role based in Chicago, IL, requiring in-office presence several days per week.\nWhat You’ll Do\nData Migration & Customer Onboarding\nOwn customer data migration projects from kickoff through QA and launch.\nReview customer exports from legacy ticketing, CRM, POS, and marketing systems.\nClean, normalize, and map data into Opendate’s structure.\nImport and validate records such as:Events and recurring events\nTicket types and pricing\nCustomers, fans, and contacts\nOrders, donations, and transaction history\nMarketing opt-ins and audience segments\nHolds, comps, guest lists, and venue-specific notes\nSeating-related data where applicable\n\nBuild repeatable migration checklists, QA processes, and rollback plans.\nIdentify data inconsistencies before they become customer-facing issues.\nPartner with customer success and implementation teams to ensure customers understand what was imported, where it lives, and how to use it.\nIntegrations Support\nHelp configure, monitor, and troubleshoot integrations across Opendate’s ecosystem.\nSupport integrations involving systems such as POS, marketing tools, CRM platforms, calendars, reporting tools, SMS/email tools, advertising pixels, and distribution partners.\nInvestigate sync failures, missing records, duplicate records, broken mappings, stale data, and API/webhook issues.\nWork with engineering to diagnose root causes and escalate issues with clear reproduction steps, logs, examples, and business impact.\nHelp define integration requirements based on real customer workflows.\nCreate internal documentation for common integration setup and troubleshooting paths.\nData Operations & Production Support\nRun and validate approved scripts, imports, backfills, and data correction workflows.\nUse SQL, CSV tooling, admin tools, logs, and internal dashboards to investigate support escalations.\nHelp resolve production data issues involving events, orders, ticket counts, opt-ins, payouts, reports, imports, and sync jobs.\nCreate repeatable processes for common one-off fixes so they become less dependent on engineering.\nQA migration and integration work in staging and production environments.\nMaintain a high bar for data accuracy, customer communication, and operational safety.\nProcess & Documentation\nBuild migration playbooks for common source systems.\nMaintain field mapping documentation and import templates.\nDocument known edge cases, validation rules, and customer-specific requirements.\nCreate internal guides for customer success, support, and implementation teams.\nRecommend product/admin tooling improvements that reduce manual migration and support work over time.\nWhat We’re Looking For\n2+ years of experience in data operations, technical implementation, integrations support, customer onboarding, solutions engineering, technical support, or a similar role.\nStrong comfort working with spreadsheets, CSVs, exports, messy customer data, and structured records.\nAbility to investigate technical issues across APIs, logs, dashboards, admin tools, and customer reports.\nStrong attention to detail and comfort validating large sets of data.\nClear written communication and strong ownership of follow-through.\nAbility to work with both technical and non-technical stakeholders.\nComfort operating in a fast-moving startup environment where priorities can shift quickly.\nStrong judgment around production data, customer impact, and when to escalate.\nNice to Have\nExperience with ticketing, live events, venues, promoters, concerts, festivals, or event operations.\nExperience migrating data from legacy SaaS platforms.\nExperience with Ruby on Rails applications or reading application code.\nExperience with Postgres, BigQuery, Looker, Metabase, Retool, or similar tools.\nExperience with APIs, webhooks, OAuth, background jobs, or integration monitoring.\nExperience with platforms such as Twilio, Stripe, Toast, Clover, Meta Ads / Conversions API, Google Calendar, HubSpot, or similar systems.\nExperience supporting seating charts, ticketing inventory, orders, payouts, CRM records, or marketing automation.\nBasic scripting ability in Ruby, Python, or JavaScript.\nYou’ll Be Successful If You\nCan take a messy customer export and turn it into clean, usable data in Opendate.\nCatch problems before customers do.\nCommunicate clearly when something is blocked, risky, incomplete, or ready for launch.\nMake repeatable processes out of one-off migration work.\nReduce the amount of migration and integration work that has to go directly to engineering.\nBuild trust with customer success, support, product, and engineering teams.\nCare about getting the details right because small data issues can create real customer pain.\nExample Projects\nImport historical customers, orders, donations, and marketing opt-ins from a legacy ticketing platform.\nTroubleshoot why POS sales did not sync into an event report.\nValidate ticket counts and order data after a migration.\nClean and import a venue’s upcoming event calendar.\nHelp configure SMS, email, advertising, or CRM-related integrations.\nInvestigate duplicate records, missing transaction history, or incorrect reporting totals.\nCreate a reusable migration checklist for a new legacy system.\nWork with engineering to define better admin tools for import rollback, validation, and customer data review.\nApplicants must be legally authorized to work in the United States without the need for current or future employment visa sponsorship.\nWhy Join Opendate\nYou will play a critical role in helping venues and promoters move onto Opendate successfully. This role has direct customer impact, high visibility across the company, and the opportunity to shape the way Opendate scales onboarding, integrations, and data operations.\nIf you like solving messy real-world data problems, working across teams, and making complex customer transitions feel simple, we’d love to talk.\nThanks for considering Opendate.\nWe review every application carefully. If your experience is a strong match, we’ll be in touch with next steps. We appreciate the time you’ve taken to apply and your interest in joining our team.","description_format":"text","description_chars":7386,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Venues"],"lifecycle":[{"event":"open","at":"2026-09-25T14:24:59Z"}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.238,"p_room":0.28,"age_days":54,"expected_fill_days":17,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/opendate-data-migration-integrations-specialist","json_url":"https://alion.io/job/opendate-data-migration-integrations-specialist.json","meta":{"generated_at":"2026-09-28T23:22:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":985,"day_limit":5000,"remaining_today":4015,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}