{"id":2558042,"url":"https://alion.io/job/opendoor-it-systems-specialist","title":"IT Systems Specialist","company":{"id":2680,"name":"Opendoor","domain":"opendoor.com","url":"https://alion.io/company/opendoor-labs-inc","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":95,"open_postings":34,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":108,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Okta","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-06-18T15:27:02Z","employer_posted_date":"2026-06-18","last_verified_at":"2026-10-21T18:49:08Z","board_verified":false,"closed_at":null,"days_open":127,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":127},"description":"About Opendoor\nAt Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We’ve built an end-to-end online experience that has already helped thousands of people and we’re just getting started.\nAbout The Role\nThe IT Systems Specialist team owns the systems, tools, and processes that keep Opendoor’s employees productive, secure, and connected. Our work spans endpoint management, identity and access, SaaS applications, office technology, and workplace infrastructure.\nAs an IT Specialist, you’ll serve as a global systems administrator and technical owner for our Toronto office. You’ll architect and administer endpoint and identity platforms, manage enterprise device and application lifecycles, investigate complex system-level technical issues, and partner with IT Engineering and Security on escalated or cross-functional initiatives.\nThis role is ideal for someone with a systems-administration mindset who enjoys improving reliability, automating repeatable work, strengthening security controls, and building scalable processes. You’ll provide hands-on technical support when needed, but your primary focus will be administration, and continuous improvement of core identity and endpoint infrastructure and other core employee tooling systems.\nWhat You'll Do\nManage escalated requests, system integrations, and technical projects through the IT service management process.\nAdminister endpoint, identity, and SaaS platforms, including Jamf, Intune, Okta, Google Workspace, and Microsoft 365.\nDesign and deploy global device configuration profiles, application deployment, patching, encryption, security controls, and compliance standards.\nTroubleshoot complex endpoint, access, application, network, and office technology issues, focusing on code/scripting-level root cause and durable solutions.\nOwn hardware and software lifecycle management, including procurement, deployment, inventory, refresh, and retirement.\nMonitor system health and develop advanced automations, documentation, and processes that improve reliability and reduce manual work.\nPartner with Workplace, Security, and Engineering on network architecture and workspace tech integration. Contribute to onboarding and offboarding automation, access reviews, change management, and defined on-call coverage.\nAct as an escalation contact for critical office infrastructure outages.\nWhat You'll Need\nExperience in IT operations, systems administration, or a similar role.\nExperience administering macOS and Windows endpoints in a business environment.\nAdvanced hands-on experience with an MDM platform such as Jamf, Fleet, Intune, or similar.\nExperience managing identity and access through Okta, Microsoft Entra, Google Workspace, or a comparable platform.\nFamiliarity with SaaS administration, endpoint security, patching, networking, and troubleshooting.\nExperience with automation, scripting, or workflow improvement.\nStrong technical judgment, documentation skills, and ability to troubleshoot independently.\nClear communication and a service-oriented approach when partnering with employees and technical teams.\nRelevant industry certifications (e.g., Jamf Certified Admin, GoogleWorkspace Administrator, Okta Certified Administrator) are a plus.\nAbility to lift and move equipment as needed, typically up to ~40 lbs.\nLocation\nThis role is based in our downtown Toronto office, in-person four days per week (Monday, Tuesday, Thursday, Friday). Candidates must be based within commuting distance of the office.","description_format":"text","description_chars":3812,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Residential Real Estate","PropTech"],"lifecycle":[{"event":"open","at":"2026-10-14T19:50:30Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.675,"p_room":0.44,"age_days":127,"expected_fill_days":108,"reasons":["conf:59","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/opendoor-it-systems-specialist","json_url":"https://alion.io/job/opendoor-it-systems-specialist.json","meta":{"generated_at":"2026-10-24T13:35:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19502,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2680},"rest":"https://alion.io/mcp/rest/get_company?id=2680"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopendoor-it-systems-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopendoor-it-systems-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopendoor-it-systems-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opendoor-it-systems-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopendoor-it-systems-specialist"}]}